Name: Dupaco Mobile
Rating: 4.42969 (256 reviews)

User Reviews for Dupaco Mobile

4.43 out of 5

256 Ratings

3 years ago, jervolino

Great New App!!!!

Dupaco once again knocks it out of the park, the new mobile app is amazing. Clean fresh look finally got FaceID, installation was great removed old app and installed new one during my normal App update time. I am sure there are a few things that need polishing yet, however I am sure the devs at Dupaco will be working hard on them. Keep up the great work this is what a member at a credit union looks for in their Co-Operative.

4 months ago, MGFgodguy

Very satisfied, customer

I’ve been with the Dupaco for 10 years or more, and I have never had any troubles with my debit card, or any kind of financial problem with them putting too much in or taking too much out or they ere the best financial institutions I have ever been with I have had hackers scammers has gotten into my account and taking money out without my knowledge and without my authorization and the pack caught it and they replaced a while back 56 years ago they had to put back like $1000 back into my account because it was hacked but that’s not their fault but 80% of the time if there’s a familiar transaction that goes through they will decline it and send me a notification for me to call the card service to see if it was a legitimate transaction if they can let it go through thank you Dupaco all is are great. I have not ever experienced a bad situation with any of your associates none God bless you all. Keep up the good work. Love you guys.

9 months ago, crazy4jam

Seriously

The credit card information has been nothing but a nightmare I can tell you for the last six days I have had nothing but incorrect information I made a simple $300 payment to my account and it said that I put $1500 towards it I should’ve just kept quiet but no being honest like I did I brought it to somebody’s attention who said they were gonna call me back and they never did. Then when I did get a call back I was told that it was going to be fixed that their IT was going to look into the situation and fix it we are on day five and it’s still reading that I have a negative balance in my credit card. How is that possible when you go out to the regular website it says that I don’t have a negative balance but your website shows that I do! Are you gonna be like the normal banks and have money disappear? I wanted to truly believe in a credit union that worked for me but I’m hearing nothing but crickets no call today and still the problem is showing inaccurate information!

3 years ago, Erdill355

When it works, it works.

I hate this new update. This app never needed to be updated. I liked the old version. Red for debits and green for deposits. Then they made everything grey. Really. I asked about that and they stated it was because people are people that are color blind and can't tell the colors apart. Really. Then they came out with this major update. Whoop dee do. I liked having the available balance as well as the current balance. Now for the latest update. I can't even transfer between accounts. I had to call to make my money transfer. Really. What's the point of having a mobile app if I have to call and make a transfer. Really.

4 months ago, andy.dmi

Consistently reliable

By far the best mobile-first banking app.. Rivals the National Banks. Before Dupaco created “Shine”, virtually every credit union and community bank’s app was clunky, antiquated and slow. The app works reliably, looks great in dark mode — and isn’t loaded with tacky promotional offers. Glad there’s finally a local credit union that can offer personal service without sacrificing the mobile experience. Please, add Zelle integration in the app.

3 years ago, Kaitlinkersten

Few wrinkles

I want to love this app so badly, but unfortunately because my husband and I have both a personal account and shared account I have to have two log ins. There’s not a way for me to see all of my accounts or easily switch/transfer between them. We switched from US Bank to get better financial guidance and help… but this major quirk makes it so hard. Not sure how long I will stay with Dupaco if this issue is not resolved. The rounding up sounds great, but I have to keep adding in every time I log in! :/

3 years ago, MGFgoodguy

Love app. + Dupacp

I have been with Dupaco for 10 yrs. or more now. It is the best financial institutionI have ever been with I will always be a Dupaco customer. there clients come first. I have had my ups and downs with financial issues Dupaco has always giving ma a helping hand no matter what my credit score was or is if they couldn’t help me financially they gave me good advise on how to better my credit score and it’s working Sincerely! Merlyn Gene Frazier. PS. I love Dupaco

3 years ago, plagueseason

Much better!

Huge improvement over the old app, which was basically just a web page in an app. This version is fast and has the modern features you’d expect (being able to login with Face ID is very convenient). The interface is simple and clean. Thanks Dupaco for putting the time and budget into making these improvements. Much appreciated!

2 months ago, gog I I kn I i I io I'm

Love the app and bank!

The app is super easy to navigate and has a ton of features, I check my credit score for free, I can compare loan options and see what the APR would be, I can also transfer money easily between accounts, lock my card, change any personal info, or open a new account, without having to call or leave my house

8 months ago, Skippin'

A simple thank you!

As old customer, both in age and long being served by you, I am always so pleased with your ability to rescue me and solve my problems and answer my questions. My children have asked me many times “why don’t you bank, locally,”(live in Texas), and the answer is simple, Dupaco always takes care of my banking needs! Sincerely, Carolyn M. Parks

3 years ago, Angry_birds314

Update**

The app hasn’t updated for the iPhone XS Max yet and it’s annoying to use can you please update it to fit the screen to body ratio and install Face ID too. I don’t use it because it doesn’t fit my screen and id like to use it. Update: they updated it 2 years later and it looks cool. I like it for now

3 years ago, Ebaatiamalaatieyan

Very very good bank

But I hope they help people that need it and will make payments other than people who are not in need of it I know useless folks with the most ugliest credit with no job stability that dupaco gave loans and car loans and etc Well I never get approved even with the whole thing showing that I could use a little help Then each time I tried to prove myself first I get credit coach then life troubles sets in

3 years ago, hhhhddddnnnnl

Stephoni

I love my mobile banking. I am so busy it’s impossible to get everything done during business hours but being able to deposit checks and transfer money makes it possible for me to get things done and still spend a little more time at home.

2 years ago, its a ioke

Disappointed

The new features are great when you’re able to use them. I always have a problem now with the app freezing on me and then I have to delete it and reinstall it over and over again, where before I never had this problem. Then I have to sign in again do the whole security thing again witch is really frustrating especially when you live a very busy life.

3 years ago, madhatter513

Update is so smooth

This new app is great! Face ID, clean and smooth design, and dark mode to top it off. Getting around is easy and quick to find what I need for quick updates on my finances. I wish my other financial apps were this good and user friendly.

2 years ago, Gma Funnyface

Above and Beyond

So a couple months ago we needed a consolidation loan. During the time we needed it we suffered a major medical emergency. The Dupaco agent went way Above and Beyond her job by bringing all of the paperwork to the hospital to be signed. Will always consider Dupaco more of a close family friend! Thanks

6 months ago, Unlikelyheretic

Great App

I love how user friendly it is. If they could add a widget so I could see my balance quickly it’d be even better

3 years ago, mshady2718

New app update NICE!!!!

I must say out of all the banks in this town i Rocks with Dupaco the long way!!!! I love Dupaco don’t too much care for some of the people in there!!! Besides that I love this new app update!!! Been a member for some years!! Finally a new mobile update for the year of 2021 keep it coming DUPACO!!!!

8 months ago, Logothegreat

Amazing

Amazing app from Dupaco! Already an amazing bank and now they have this app which is super easy to use and very informative. Also are able to help very quickly. Highly recommend using!

3 years ago, 7ripwir3

Doesn’t work

It doesn’t work. My iPhone has internet, unlimited us cellular internet. The fastest, and so when I log in it tells me timed out false sever 500 mace sure cellular data turned on. That’s a joke, you don’t want me to view my account in my phone that’s fine but don’t try and shift the blame to my phone, which I am using right now to write this review. That is some lame customer service

2 years ago, Spicecakelovespaddie

Happy Customer

You could not find a better place to do banking than with Dupaco! The staff is friendly, upbeat, and the most helpful people I have found! I highly recommend Dupaco as a GREAT PLACE TO BANK!! Victoria Owens

3 years ago, Ayce_13

Dark Mode!

The new app is so much better, and the update that just came out with Dark Mode... Not only can Dupaco save you money, it saves your eyes from blinding white screens!

2 years ago, sallas0987654321

Best banking app

This banking app is easy to use and for any reason you cannot figure it out there are plenty of people there to help you inside any Dupaco credit union

2 years ago, caffiene gamer

Top notch technology

Dupaco bought out my bank of 20 years. I absolutely love this bank and app. It is easy and very advanced. Online banking is easy.

3 years ago, Manolo464

Will

Easier and faster banking. I love this app. Everything at the convenience and accessibility at a touch of a finger. Thank you again Dupaco.

3 years ago, Astedwell

New Mobile App

This app is a welcome change and is very sleek. With the new addition to dark mode, it makes the app very appealing and show that Dupaco listens to its members and pays attention to detail.

10 months ago, PPS2002

Great App for my Small Business

As a new small business owner, this app has made managing my business’s funds seem less!

3 years ago, N/a/;)

Love the Update

I love the new update. It looks awesome and it way easy to access everything I need to see!

3 months ago, Billy Minard

Was working great

Very good app when it was working for me, they even made changes to it I had suggested. The new updates will not allow the app to open any longer for me.

1 year ago, ev500ez

Nicely done website

Easy to navigate.

11 months ago, Mike dRoss

Fine overall but transfers and payments are difficult

It would be nice if you could edit mortgage payments and external transfers on the app rather than calling in, or make additional payments on the app.

7 years ago, Rodzila

Please upgrade to 2012

I am happy to do business with a local bank. The people at Dupaco are very helpful, this app is from 2000. Please check out the Wells Fargo app if you don't understand. I want to pay bills via my smartphone. Your credit union is at such a disadvantage with this app. Anyone read these? We need a little help here. Nice upgrades, Dupaco has always been great to deal with. I wish the app had the old e-bill function. From what I understand I was one of the 2 people using that feature.

2 years ago, Lauthier

It’s OK

I wish I could get push notifications for purchases made with my debit card rather than an email. Rest of the app seems fine.

3 years ago, LinnyMartinez

Can’t find anything

There’s no more color or buttons and I can’t find anything on the new app. There’s no options to turn off the statements or message back-and-forth with the bank. The once very simple user-friendly app is no more

3 years ago, Adam Zivojnovich

Great App!

I use it all the time to check on my account

3 years ago, RiverRockerDBQ

Facial recognition is a game changer!

I feel more in touch with my money and my credit union. Yes!

3 years ago, rick84rick

This is awful

I had everything set up to make payments to my Dupaco visa credit card from my bank account and now it won’t let me. Thanks for changing something that didn’t need to be changed.

3 years ago, Rocking RN

Dupaco app

I love the new app for IPhone. I wouldn’t bank anywhere else.

3 years ago, Ecray3

Love Dupaco!

Always get great service with Dupaco. They are so nice to work with and now the new app has FaceID! It’s great!

3 years ago, Lacray

Face recognition feature is great!

Love this update!!

1 month ago, cuinhel

Angry

Can’t update iOS and won’t allow to use a compatible version even though it offers the option

3 years ago, Daisyc2

Great Service

Love using this account

2 years ago, bajreviews

Great App

Great App!!! Couldn’t ask for anything more!!!

3 years ago, Kevin Cray

Amazing update

This new update is glorious. Keep it coming Dupaco!

1 year ago, 10GDCS

Can’t log in

Keeps giving error

2 years ago, FatawcHgzdg

Card

They will turn your card off for no reason

2 years ago, purplemelloboss

Dupaco is easy

I swear dupaco is the best bank

3 years ago, RandaRenee

Love the new update!

Yes!!! Fingerprint Id finally!!

9 months ago, Pupy35

Duppco

The app is good but now has been no working for two days

3 years ago, jayyyyyceeeee

Great app!!!

Awesome

Description

Dupaco’s free Shine Mobile Banking is a secure way to access and manage your accounts anytime, anywhere! Wherever you’re at, we’ll meet you there with tools for smart saving, personalized alerts, easy account access, loan applications and a handful of other features to make you feel right at home. Manage your accounts - View your deposit history and deposit checks in a flash. - Transfer money between your accounts, from another financial institution or to another Dupaco member. - Schedule and edit Automatic Transfers. - Get fast, secure access to your accounts with PIN, Face ID or Touch ID. - Access and monitor your credit score and report for free with Bright Track. - Easily search for past transactions by key word or date. - Take the hassle out of paying bills with Bill Pay. - Add a new Dupaco account. Keep your money safe - Set up Two-Step Verification to keep the bad guys out (even if they manage to get your password). - Turn any of your Dupaco cards on or off in just a quick tap. - Have travel plans? Tell us about your trip, and we’ll make sure your card(s) work while you're away. - Enjoy peace of mind with free, real-time eNotifier Alerts for ATM transactions, Shine sign-ins and more. Reach for your saving goals - Start a Savings Goal for your next vacation or big purchase. - Create a custom savings plan with a You-Name-It Savings account. - Grow your rainy-day fund with ChangeUp Savings. Help is here - Find your nearest Dupaco Branch & ATM. - Have questions? Need help? Send us a secure message from Shine. Love Dupaco? Have a suggestion? We’d love to hear from you! Leave a review or email us at [email protected]. Only certain devices can turn on Touch ID or Face ID. Turning your card off does not replace letting Dupaco know