I like the app it’s more convenient but defiantly need to be able to keep track or swipe in and swipe out so need to add that so we are not charged at the daycare for days we swipe in but it doesn’t show in there system and also need to put a example to what they mean by case number cause when you look at the case number on your foodstamp card it give you a letter and 9 number and it says your case number is 7 to 9 numbers and every time I paid it in I get told it’s in correct and this is crazy cause I can’t log in with out it and I’m looking online and on fs card and I’m typing in the exact info for the case number so I then have to sit on the phone with dhs for over 40min to be able to get log in.I feel there are ways you can make this app a lot better
While it’s nice to not have to physically swipe a card, there is no way to see previous check-ins/check-outs. If there’s multiple users, it makes it difficult to track and verify all check-ins/outs have been completed.
Easy to use, convenient and quick! I love this app compared to swiping the card. I can easily check in/check out and do a previous check in/check out. I also like the security feature it has where it makes you manually log in every 30 days. I do agree with another review that it would be so great for the user to view the check in and check out history since sometimes I can’t remember if I did it for the day.
The app is much easier than the card swipes, and way more convenient. One major improvement that could be made is a history log of some sort that shows previous swipes. Busy parents can easily forget if they’ve already swiped for certain days/times. That’s my only complaint.
This app is garbage. First of all showing a check in check out history would be very helpful. Being able to edit entries in case you accidentally enter the wrong time would also be helpful. The app kicks me out all the time and then gives me error messages when I try to get back in. It has the potential to be a very valuable tool but like I said it needs a lot of improvement!
This is a HUGE improvement and convenience compared to swiping the physical cards. However, it would be incredibly helpful to be able to see a history of check ins and check outs so we don’t miss any or waste time checking in/out again.
The app was working just fine til I had to update to the newest version and when I had to uninstall and then reinstall it my user Id and password was deleted out of my phone so I’ve been trying to have my user Id sent to my email so I can reset my password for 3 weeks now and I still haven’t gotten any email so now I’m back to using my daycare card to check my daughter in and out
I have been trying to recover my account on this app and I have had no help with getting into my account. It says it will send an email but it never does so you can recover your account with no information on how to contact anyone to get customer service.
The app is mostly great! It needs to tell the parents when and what we have done for check in and check outs! It will also help the child care not have to look up swipes for the parents!
Needs to show check in/out history!! There are times when I know I checked my child in but it doesn’t show with the child care provider or it has the wrong date.
I was able to login and add the provider. When I go to select child it says session expired and kicks me back to the login. Then when I try to login it says provider not found try again later. Can’t even use it to be able to see how well it works.
It would be so nice if this app gave us the option to view our clock ind and clock outs. Sometimes it’s hard to know if you got them all done. I just received a call from the daycare that I will probably get charged for the 11th because I’d missed that day doing my daughter’s clock ins.
The only pro is that you can check kids in and out of daycare using the app. It’s clunky, slower since the latest update, requires you to delete and reinstall since the update, automatically logs the user out after 30 days, and doesn’t allow you to see historically check in information. I get that DHS hired a company to create this app for them but it fails in almost every way. If I didn’t have to use it I wouldn’t.
Love the app it is easy to use. However I am unable to use it at our daycare because it doesn’t give them a record of the activity. They will only let us use the machine at the facility so they have a printed record. Can you add a log or a way for providers to access the information for there records.
This thing freezes on the log in screen and will tell me if I have an incorrect password, but when I enter the correct one, it simply does nothing multiple days a week. I look like an idiot who can’t check my kid in and out. I love the concept but it needs improvements.
I updated the app yesterday and when I click to open the app- it shuts down. I haven’t been able to use it since the new update. When it was working- I loved it! But the new update makes the app useless for me.
This app required an update this morning, so I downloaded it and now the app crashes when I try to open it. Needs to be fixed ASAP. It would also be incredibly helpful if this app could show the check in/check out history so you can see what has been recorded.
Opened app, window popped up stating it needed to be updated. Clicked to update and now I cannot open the app at all. When trying to open app it automatically closes back down. Now back to swiping the actual card which is so much easier.
I did the update for this app today and since I’ve done the update it’s not working. I click to open the app, it opens then closes itself. I can’t sign my kids in and out
Every time I go to open the app to check my daughters in at daycare, this stupid app force closes! I’ve tried deleting and re downloading and it still does the same thing!! So annoyed!
I can not open the app. It was perfect until it updated. I don’t know what y’all did but y’all need to go back to the old setting immediately. Us parents really depend on this!!!
It’s the free, fast and safe way for Oklahoma families to check in children at a childcare provider with a mobile phone. And it works with the Oklahoma Child Care Subsidy program. The ECC Connect mobile app helps you: - Check-in and check-out your children. - Submit previous check-in and check-out attendance - Submit overnight check-out - Get messages from DHS - Search and select from all active providers - Many more
