EECU

I joined with EECU just a little after my 18th birthday. It has been wonderful. I have had NO fees. I get about 3 account updates to my phone per day. I am glad to be able to work with a credit union like this one. But fr bro, i use EECU exclusively bc they had a relationship with my parents, and if my parents are loyal to it, I’m gonna be loyal to it. EECU is a household name for us. Only thing I don’t like is how little branches there are outside of the Central Valley. It makes it a little bit of a headache to bank when you’re traveling. I must acknowledge that this is not entirely EECU’s fault. Anyway, I love EECU and won’t use anything else ever. Ps. My name is Daniel, and I am getting my Real Estate license soon. My IG is Vex._.Danny. My pfp is Russell from UP.

I’ve been with EECU over 25 years and have never had an issue with them. I’ve had issues with other banks. Citibank for example, conned my mother into a home equity line of credit that she didn’t need because they had been stealing money out of her checking account and she was overdrawn to the tune of $4500. This was such a big ordeal, the US department of justice actually took my case. I’ve also had some issues with other banks making errors. I have never been unhappy with EECU.

I opened up the app, because I got paid, and when I opened up the app everything was different. Before the update, I used to open up the app, and it would show my Checkings, Savings, and Auto Loan Accounts. Now I open it and that’s not there anymore. Now it shows when I first open the app is . . . Transfer Money page. I explore the app to see where I can find my accounts, and it can’t be found. I can go on, but all I can say right now, is I do not like it at all. It may have some new features, but I can’t enjoy new features without seeing my accounts. Sure I can go to the website, but I thought the point of an App is to get my bank information quicker. For now it’s the website, and not the app. Until it goes back to the previous version or they fix it.

So grateful for ease of use of this app. I had my car broken into and my cards were stolen. I was able to lock all cards before the thief could make any purchases. I have notifications on and I was able to see all the purchases they tried, be declined immediately and I was able to track where they were at. This gave me some peace of mind as I was able to handle filing the police report without worry, and THEN call EECU to report my cards stolen. Thank you so much!

I have had this app for years now and am finally getting around to writing my review. I have never had any problems with the app and it’s just that. When nothing is wrong people don’t say anything. I am finally saying that this app is easy to use, easy to find what I’m looking for. I have not had a problem with any mobile transactions whether it’s paying bills or depositing checks or whatever my need is.

I have always used this app. It’s very easy to use. I just purchased an iPhone X and noticed it didn’t fill in the entire screen. I filled out a survey that EECU emailed me and in that survey I complained about how ugly the app looks on the iPhone X. To my surprise I updated my app and BOOM!! app is wayyyy better looking and takes advantage of the full iPhone X screen. Love it. Now it does look all ghetto and cheap. Thanks EECU for actually doing something about it.

I’m new to EECU. I was a long time customer of Chase but due to the fees I had to look elsewhere so I moved over to Rabobank and boy was that the biggest mistake of my-life, I ended up getting screwed over long story short I ended up having to pay the bank $1,680 for fraudulent check sent to me. I have come to find out that Rabobank has little to no security measures and will cash anything that looks like a real check. Now that I’m here at EECU I have a peace mind.

The app is simple enough to navigate without any issues. However, I really hope more features will be added soon; for example, it would be nice to have a money management portion in the app just like on the EECU website. With this it would allow customers more freedom and faster access to their budgets and so on.

I’ve been with EECU for almost 3 decades, snd been in Southern California for all but 5 years of that time. The app allows EECU to still be my primary bank despite the distance from a local branch. Anything I can’t do on here is solved by the after hours member care line. I’m so thankful for EECU, and the ease of use of this app is a big part of it.

I use this app just about every day and I have yet to have any problems with it. I’m not always able to call or go in to the bank in person but I don’t need to with this app because it does everything that going to the bank in person other than pulling out cash

Excellent customer service at the bank, and the banking on line service is great! I am very happy and satisfied with their customer service all the way! You guys are the best! Thanks! For everything that you guy’s do for us during this hard times, thanks for your help and your time.

Overall a great app! Easy to use. The only improvement I could suggest is more details on when a check has been sent for bill pay. It happens, vanishes, then when the check is cashed disappears from your account. There’s not real tracking it until it withdraws.

I have banked here a long time. I've loved the app until recently. The app works great but the interface change is horrible. It used to separate by day and the font was nice and gentle. Now it looks like a mess. Definitely will be deleting and figuring something else out.

I gave it a 4 out of 5 because the camera doesn’t always work and some times thru the app -deposit doesn't process. I also wish you could deposit into your saving in the app( depositing a check). That doesn’t make sense because you have to go thru checking to deposit check- then transfer and you only get 6 transfers.

I wish your app made it a lot easier for me to be able to transfer between my outside accounts. In order for me to transfer from my other banks, I have to write a check deposit it. What year is it anyway? My BofA account I can transfer to my other accounts with ease. Chase is almost as easy. My only gripe . outside of that I’m completely satisfied with EECU.

I love this app, I’m able to manage my money, and also check how much I have in my saving and my checking. Now I’m able to cut on how much I use and one thing I like about it is it also tells you what you use and shows you how much it took out. I recommend this app for those who have eecu account

Super simple and quick, when you're on the go and need to transfer money it's a life saver. If someone steals or you lose your card you can see the transactions made right away instead of waiting for the bank statement to come in the mail.

The app’s capability to do mobile deposit is a big issue. The picture it takes has nothing wrong with it but it still doesn’t recognize it; this has happened multiple times and yet one picture of the check (that look like all the others) qualifies as readable by the app. Please fix this. There is nothing wrong with my checks and it has worked before but now it is having problems and it’s a major issue to me.

Waited for this app! Far exceeds my wants and needs!!! I originally wished to be able to see my credit card transactions and they DELIVERED! I can see my accounts and my credit card and I can even use mobile deposit! They have upgraded so many things! It makes me love the app that much more!

I love the app. It’s very easy to use! I just wish they brought back the savings section of your account to add money or remove money from it, and to keep track of it as well. Other than that it’s a great way to keep track of your account and to manage it if necessary.

I love the app, easy to use. I check my bank accounts everyday looking for fraudulent activity. I use my bank app constantly whether I am overlooking my spending, transferring money or locating an ATM. No problems or concerns at the moment.

I’m sure there are other things that people might need from this app, but this one works just fine. Can check balances, transfer money, find ATMs near me, things that are hard to do when you aren’t near an actual branch/bank all the time.

I love this app. So easy to do business, make transfers and get information of debit card usage. Love getting text alerts regarding activity too. I have caught fraud twice since having the app as well. Safe, helpful, useful and convenient. Deffinately 5 stars!

This app only works if u are checking ur balance, you cannot do anything else on this app, including apply for a loan because it will time out after 3 minutes. Good luck applying for a loan within 3 minutes

The app is easy to use but it feels like it’s missing a few things. I think the routing number could be added so it’s easier to send money and hook up straight deposit. If there is a specific reason it can’t be like this i think it should at least be an option.

HATE the new update! Every transaction is so jumbled together, there’s nothing breaking up the days. Wether or not a transaction is pending. It is just an obnoxious mess! Please change it back to the pictures shown!

I’ve been with EECU for decades and have never had a complaint. The idea of switching to anyone else scares me. I have enough to worry about. I don’t want to have to worry about my bank/credit union. I wish my fantasy football team was nearly as reliable.

Most of the time it will work perfectly fine but sometimes it won’t let me access my data but even then it only happens for a bit

Anytime I buy something with my card or online with my card, I go to check the app to see my balance and it doesn’t change till literally 3-4 days later! It’s ridiculous and can mess with people thinking they have that balance when they really don’t, fix that issue and everything else is good.

Could have made a better discussion I went from having chase and getting all this extra charges for having an account. To bring a part of not just a bank it’s the Best bank ever the staff at the Shaw location treat u like family. Thank you EECU ur the best

Jeri is a very friendly and professional person who goes above and beyond when it came to refinancing our 2 vehicles. We truly appreciate all that she has done for us. Thank you so much Javier & Myrna Albay Albay Family

Help! I’m trying to shop for a last-minute birthday gift and I cannot check my bank balance online or on the appI’m trying to shop for a last-minute birthday gift and I cannot check my bank balance online or on

Definitely worth it! Saves you so much time, back then I would call the bank to find out my new balance or drive down to the bank. And now I have access to it all! I love it! Strongly recommend it.

I really like the app but sometimes it dose not let me log into my account. It get me really annoyed but I need to make a payment and I don’t have the access right away. I have to wait till it’s ready. Other than that it okay.

Recently the check deposit option has been very buggy. Whenever you try to deposit a check, the camera will not load. I’ve tried closing and reopening the app, even deleting and re-installing the app, and still it won’t work. It makes it unable to deposit a check. Please fix this!!!

EECU is starting to fall behind. The app really has two main functions for me: transferring money, and mobile check deposit. The first one works well but the second one is so broken I honestly feel like it’s a gross example of false advertising. It should be taken off of the app because it doesn’t work at all and all it really does it frustrate you when you need it most. I hope the developers understand how disappointing this is.

I’ve been a customer for over 30 years. Not one complaint. If I have ever had a concern they are pro active and gracious. They have helped me to better my life by approving loans at a low interest rate. I’m grateful that they are my credit union. Thank You , Lora

Very convenient, however often have to take many many pictures of checks to deposit them.

Is such a nice bank I love the service and also their support to their costumers. This bank is nice for students that are barely working on themselves and also for old adults therefore I love this bank.

EECU has helped us with so many loans—house, car, construction, refinance, you name it they have been there! Their staff is friendly, professional, knowledgeable, and always available. Thank you EECU for helping us fulfill our dreams!

I love this app! The EECU in my town always has a line and it’s nice not having to go to the bank all the time to deposit checks. I just wish that you could deposited checks in savings through the app.

This app is mediocre at best. Constant glitches, always getting kicked out and now I can’t even log into the app and check my account. This is always happening. Even the atm’s are down consistently. Come on people this is a remedial app and needs to be fixed. Someone wrote they haven’t been able to access their account since the weekend. Ridiculous.

This app allows you to do half of all. When you can’t go to the bank personally I love you and it’s always so accurate. I love the online banking.

The EECU app is so handy! It’s easy to use, safe, and I can change my notification or widget settings to match my needs! Fantastic app - I really don’t see how it could be better.

Shows me all the locations of banks I can use that doesn’t charge a fee and easy to access my account to see my balance, $ transfers, check deposits super easy

It takes a few days for EECU to process my credit card payment when I transferred payment using EECU mobile app. However, it only takes a few seconds to receive the payment when I transfer to other bank accounts. I am suggesting EECU improve credit card payment process time. Thank you!

I’m surprised I use this app as much as I do! And it’s very handy! I can see pending and approved transactions I can see the last time my card was used and everything is right there in Readily available to see at my convenience!

It’s improved for sure but for some reason for me it’s always down, like at least once a week. Been the same on different phones. I feel like it’s always whenever I need to access my account the most lol. Also great idea to add routing number.

EECU is thee best bank I’ve ever had, they protect your finances and offer such great services! When I make a mistake and over draft, they have my back and fund me, WITHOUT penalties!! Love love love being a member of EECU, Will never leave!!

It would be nice if I could switch between the two different bank accounts I have. I have two checking accounts with two savings accounts. It would be nice if I could switch between the two without having to go into the bank and switch it out.