EF Ultimate Break

Gigi was the absolute BEST tour guide I could have asked for. We were able to pack so many activities into each day. This was my first EF trip and I was not sure how to navigate everything at first but he was always there if we needed help. We learned how to use many different modes of transportation, sample countless new foods, & see every possible monument in just 10 days. I thoroughly enjoyed all of Gigi’s recommendations for food, free time, safety, etc. You can tell he is well traveled and extremely knowledgeable! Everyone else was kind and inviting for the most part. I couldn’t have asked for a better group to explore with! I am looking into booking my next trip asap! ((:

This is the absolute worst company and I'm pretty sure it's all a scam. I booked a trip back in March and found out two months before I was set to leave that they had canceled my tour due to "low enrollment". Due to their policy, I was supposed to be able to be rebooked for a similar date. THEY RESCHEDULED MY TRIP 4 TIMES AND WERE UNABLE TO CONFIRM ME FOR A TRIP ALL 4 TIMES. They had my money for two months and were unable to rebook me each time, despite telling me I would be prioritized to be booked. They also kept trying to charge me an extra "adult fee" every time THEY had to reschedule my trip. I absolutely regret not canceling sooner, as they took 2-3 weeks each time I rescheduled to inform me that I wasn't able to be booked. In the amount of time I spent on hold and calling those incompetent clowns over the course of my rescheduling process, I would have been able to book my own trip a dozen times over. Fortunately, I ended up being able to book a trip through G Adventures at the last minute. G Adventures was able to book me and get me a flight ticket in just an hour. G Adventures was able to do in ONE HOUR what EF literally could not do in TWO MONTHS. EF is literally a scam. Don't ever give them your money.

My boyfriend and I booked a trip to Europe in 2020, the trip was canceled due to Covid. We were issued a voucher for the full amount. When we decided we would do our own thing (2021) we were told it would be $600 cancellation fee each. We then decided to rebook for a Australian trip in 2023. In addition to a total $4k up charge for this trip we were informed, after booking, that this trip did not offer joint rooms and this would be an additional $1k/each if we (now married) wanted to stay in a single room. At this point we were nearly $14k all in for this trip and that was simply not going to be an option for us. When we requested to cancel a trip 9 months in advance of departure, we were charged a fee of $450/each for the “trip arrangements”. There was no offer to assist with the room even though there was no mention of the discrepancy between trips at time of booking. The fact is $900 is an aggressive amount to charge, and it makes me sick to my stomach thinking about it. Overall, I’m extremely disappointed and feel like I was taken advantage of. Please use your money elsewhere, safe travels.

My boyfriend and I had the most amazing trip! We were able to go in a hot air balloon, ride camels, feed monkeys, and learned about the traditional arts like leather making and ceramics in Morocco. It was a beautiful country and we had the best time. We would absolutely recommend it to anyone looking to travel to Morocco. Rabie Farres was our tour guide and he was amazing - he worked 24/7 to make sure we were comfortable and having a good time. He went above and beyond our expectations and was the most patient, informative, and organized tour director I’ve ever had. 10/10!

My first Europe Trip and also the longest trip ever I took solo for myself and I am so happy I chose EF Ultimate break to show me a whole new world. First time celebrating NYE in Amsterdam. First time snowtubing in Swiss Alps. First time watching soccer in Roma. First time riding Gondola in Venice and many more first time… My tour director Alejandro did an amazing job to provide and support everything I need. He is friendly and knowledgeable so I highly recommend him for your next trip.

The app has a hard time loading. My group chat for my upcoming tour isn’t loading so I don’t even know if the group chat started ( my tour is in less than 30 days) or if it’s just not loading. It loads very slow or not at all to the point I still have to look on the website. I’m most worried about this group chat bc it’s not working for me or my friend and like I said we leave for this trip soon and we don’t even know who our tour guide is or what. That said this company EF is pretty amazing and we have traveled with them in the past and will continue too until we age out 😂

Really like using this app for my 3rd EF trip! There are some improvements to made though. It would be great to get notified when anyone posts/comments on the group chat or mentions you. As of now, it only notifies you if someone likes or comments on a post you’ve made. So I have to manually go in and check if there are updates to the chat. Would also love a private messaging feature if we will not be using WhatsApp so you can communicate with your roommates and others on tour.

This was a country that was on my bucket list. I’m glad I was able to check it off. There’s a lot of history and notes to keep track of. It may feel like a lot but if you’re into the history side of things than I recommend. It is a lot of walking but it’s nice to be able to stop and take pictures. Some people may have this on their bucket list and if your able to go, I suggest going. You’ll have your pros and cons but at the end of it, at least you can say you went and made memories.

I had a great time on the Venice, Florence, and Rome NYE trip! Dario was an amazing and accommodating tour guide who made sure we had everything we needed to have an enriching and fun trip. EF was very easy to work with and I was quickly able to book the trip even though I booked it on the later side. I had 0 problems booking this trip or during the trip and I would definitely go on an EF trip again!

My girlfriend and I did the Greek Islands tour this summer, and it was everything you would want and more. A 10/10 from start to finish. Our tour director, Christos, was exceptional. He ensured our tour went smoothly at every point, provided great recommendations and was a blast to be around the entire trip. If you’re thinking about booking, then just do it. You won’t regret it.

Antonis was the absolute best guide! He prepared everything for us and made sure we had the best experience. I highly recommend this tour to anyone that wants to see hidden gems and to learn about the history of Central Europe. I had one of the best experiences of my life and would go on this tour again. The hotels were amazing and all of the food was perfect.

I used this program for the first time last week coming from London! I had a wonderful time with our amazing tour director Matt O. I didn’t have to worry about anything even on free days I would always get a recommendation on great places to visit and eat. I just finished booking my second trip! You won’t regret it.

I had a wonderful experience in Japan, and I owe a lot of it to our tour directed Hiromi-san. She was amazing to connect with and did a wonderful job organizing all of the different events. You could tell she genuinely cared about us. I plan to schedule more trips through EF because of how much I enjoyed this trip. Thank you to everyone involved who made this possible!

It’s a great app and makes traveling so much easier in regards to your tour. Although I think the app should ave the feature to look and book new trips instead of going to the website (unless I’m missing it) altogether it’s easy to use and can’t wait for more trips with you guys!

This was an amazing trip all around, good people, good food, good sites. Our guide Dario was the most amazing guide. He has the best energy and always kept the mood fun and energetic. I highly recommend him as a guide. He showed us all the great places to go and made the trip so much more enjoyable. 10/10 recommend!!

I think the app is a good idea because for my first EF trip it didn’t exist, however it is extremely slow to load. It takes several minutes to load when you click on anything. It’s no wonder the tour directors still use WhatsApp to communicate instead of the EF app. Also when you get a new notification of any kind, the notification always says something about there being a new update available instead of saying what it’s actually about (I.e. “someone commented on the chat”).

App is great so far, very easy to use. The trip info and itinerary are clear and easy to navigate. But the group chat needs to be more up front and easy to see. Either it needs to be one of the first things you see upon opening the app, or have some sort of alert to new messages so we don’t have to constantly be going to the chat to see if there’s anything new.

The app is great to see a quick overview of your trip. The chat feature is completely useless. Having to open the app just to see if someone has sent something important in the chat is a pain. There’s no point in the chat feature if you can’t get push notifications and have to open the app to check. Now that my trip leaves in less than 30 days I am checking the chat every morning.

I’ll definitely be doing another tour through EF. Absolutely adore my tour guide. It was super fast paced and we got to see so much of Italy in 17 days. It went by way too fast. I love some of the people I met and hope to still be able to talk to them once we are all home. Next Greece!!!

I just downloaded the app for my tour in late august. I like it so far! It seems a little limited on what all you can do. I think they should add a section to see all tours rather than just the one you’re booked on. I love seeing our itinerary day by day!

Love that they made an app and it seems really useful, especially since I used to just go to their website and login on my phone every single time I wanted to check on something which was annoying. My only major issue is that after posting something in the group chat, I can't respond to what people have replied to me

I have had the app for a few months now and up until a few days ago it was working great. About a week ago it only showed me a countdown to my trip and I couldn’t access anything else for my trip. Now, it won’t even load my trip and I have tried deleting the app and re-downloaded it to see if that solved the issue- NOPE. My trip is in less than a month and I’m bothered by the fact I can’t use this “convenient” tool to make preparation easier.

I’ve been on 2 EF trips. The app is great and necessary for getting ready for your trip. The chat is very fun and interactive. Only reason i give 4 stars instead of 5 is that it would be REALLY cool if you could browse trips on the app the way you do on the website. Otherwise it’s a 10/10

I love the tour chat and getting to share photos with my group! Can’t wait to go to Kenya and see all the animals 🦒🐘🦁 Could use a forgot password option

This app does not provide anything useful for my trip, which is in 2 days. The app worked fine for the first few weeks, but starting a few days ago, I havent been able to access any information about my trip. When I click on my trip on the “Tours” page, I should be able to see options to view the group chat, itinerary, my flights, etc. All I see is that my tour is in 2 days, and nothing else.

Downloaded the app last month and it worked great. But now as of a couple of days ago, the only thing that shows up when I click of my trip is “Days until I’m traveling the world.” Everything else including the group chat doesn’t show up at all

It’s a good app overall, but the lack of notifications is a deal breaker especially when the tour guide posts important information. It would also be nice to have a private chat with other travelers.

I was super excited to see EF created an app! It was working for a while, but ever since the last update it hasn’t loaded a single thing for me. If this is our main source of communication while on a trip, it isn’t very reliable. Hopefully once all the bugs are fixed it’ll be a great resource!

I really like the app and love what they’ve done, however I don’t know if it’s just me but everytime I open the app it doesn’t load the trips page for details, so I have to log out and log back in every time I open the app. It’s kind of annoying, but hoping it gets fixed!

I would definitely recommend EF Ultimate Break for trips abroad, especially for countries outside of Europe. However, on my most recent trip we used the chat feature on the app and it’s horrendous. You’ll see messages on the Lock Screen but when trying to view them and respond in the app nothing loads. We used to use WhatsApp for trips and that is much better for messaging.

I wish there was a place we could leave notes for ourselves, like if we book our own flights we can add a note for us in the itinerary, or on those free time days we can make notes of plans/other things we want to see

I’m very glad they have this app now. I feel like it will make things run a lot smoother. There are still some issues with the app. You currently won’t get any notifications, even when someone posts in your group chat.

I thoroughly enjoyed myself . Our tour guide, Adam, is phenomenal at what he does ! I felt safe at all times, and he was very supportive and knowledgeable, every step of the way . Will book ANY trip Adam does in the future .

The trip was amazing ! All of the attractions are absolutely beautiful. However , the only hotel that was very nice and up to standard was SENS HOTEL IN UBUD. Tijili Hotels are not the bet hotels. Tijili Benoa was the worst hotel by far. Very dirty , not very helpful and had many maintenance issues.

Alex is one of the kindest, funnest and realest tour directors I’ve ever had! She makes sure that things are getting done while also ensuring that you have a great time.

Currently there is a bug that causes the app to freak out when I try opening the chat with my fellow travelers. Hopefully this gets fixed soon

That was the best time of my life. Dário is a great person, fun, attentive, friendly, he makes you feel good. I'm going to love taking another tour with you, and this only reflects on tour guide Dário. He is the best. Att, Raynara Napoli

Super cool to see how many days until my trips! Looking forward to meeting more of the other travelers in the group chat.

Seems to be a good platform! Nice that everything is in one place. Customer service has been on par too!

Thank you for making the design straightforward and stress-free for new travelers! ❤️

Alexandria deserves a raise point plank and simple. She goes above and beyond to make everyone comfortable and has outstanding service. She has made such an impact on my life and I will be seeing her again. EF, You should be very proud and grateful for having such an amazing human being apart of your organization. To Alex, Thank you for all that you do love. I’m wishing you all the best 🫶🏻

I absolutely loved Alex she did absolutely amazing she deserves so much for doing such an amazing job. Highly recommend

You’ll have no idea where your money is going - all of the hotels, flights, and accommodations are cheap and terrible. I could have easily done this trip by myself, and for cheaper to. You’re better off traveling solo…otherwise you risk having a worse experience

App opens but there is no option for me to create an account. It asks for my e-mail and tells me to log in but there is no create account feature.

Nothing ever loads it just shows the little airplane logo with loading and then freezes up. I can’t open any trip because the app just freezes sometimes it won’t even let me open the app

When I open the app, I get the login screen. After logging in, it’s perpetually stuck on “loading your experience” no matter what connection I am on. I’m also unable to alter any settings, but I can see them.

Well I got this app because I wanted to start traveling more and I have had friends to use this app but I can’t even access the app because it won’t load in. It’s been loading for literally two days. Over. It.

So far it looks okay but the app crashes with money converter and trying to change it from dark to light mode and you can’t message people privately.

The app worked a couple of months ago but now it doesn’t load at all. Tried deleting and re-installing and it still doesn’t load anything. I submitted a help ticket and have heard nothing.

The page takes me to login but I don’t have an account so in effect I’m unable to access the app. Don’t see a way or option to set up account. Only login existing account.