Elephant games has always been my favorite but despite paying the subscription, I don’t see the new games on my hub and often they do not work properly. I hope something can be done.
I was told back in September, the app is still new, they’re working on it, no one has responded to me in over 2 months. The app doesn’t work, I’ve been unable to open games, no free games for the last 2 months, (not that it matters since the games don’t load) the app hasn’t changed or improved, nothings functioning, chat, support, nothing. It’s like they abandon it, no customer support at all. So glad I paid for a whole year, please, don’t even think of giving them a penny, you’ll regret it!!!
Download and paid for the year and it hasn’t been loading at all I’ve tried deleting and reinstalling, waiting and trying later, waiting days and it still will not load it won’t show any games I keep hitting refresh and the same error message pops up.. waste of 20$ for the year membership I loved playing elephant games and was excited for a free game and discounted games seeing how all the games are 6.99 that adds up if you like these types of games.. so disappointing!
So I bought two games in the Detectives United series through the Hub app with no problem. Went to purchase #3 and I got charged but the game never unlocked. Thankfully, I was able to request and receive a refund for the charge from Apple, but now I don’t trust the app to unlock the games for me. Going to have to purchase games directly through App Store, but I liked the concept of having the games just load up through the Hub. The execution clearly needs help though.
I was excited to try. I love elephant games. But not having a choice on which game is free? Hmmm not preferred but ok. And there is no game currently on offer as free at all? Wait. What’s the point then? I have now wasted my free trial because your membership system is not well organized. I am very disappointed. Read the fine print my good people. This hub is not ready for memberships
I played one game almost all they way through, turned off iPad overnight, and got a “Lost connection Refresh” when I tried to go back in. Refreshing does not work. I uninstalled and reinstalled the app to no avail. Thanks for nothing.
I was enjoying the fact that I no longer had to download individual games onto my phone but now the app refuses to load and I have a purchased game I cannot access
I paid for a year - so word to the wise - don’t! Got a free game a few months ago and that same game is the free one for this month!! So this is a huge rip-off for members. These developers can’t be that inept. It has to be intentional and they are only out for the money.
I should have looked at the reviews before downloading. This app doesn’t even work, and they’ve made no attempt to fix it in over a year. Don’t bother.
Spent $5 on this and the APP WILL NOT EVEN CONNECT TO SERVER SO I CANT PLAY THE GAMES I BOUGHT. I BOUGHT TWO GAMES it’s not my Wi-Fi everything else works fine I want a refund of the over $10 I’ve spent. Buyer beware, if you try to contact them, it’ll take 3 months for a response.
Premium Hub Enjoy Elephant’s HOPA games in one app with ultimate benefits! Premium Hub allows you to keep all Elephant’s games in one app. It’s a new way of enjoying the stories and uncovering all the mysteries - Chimeras, Christmas Stories, Crossroads, Cursed Fables, Detectives United, Grim Tales, Haunted Hotel, Mystery Trackers, Paranormal Files - all your favorite series in just one place. Are you ready to join in? FREE GAMES Subscribe and get a FREE game every month! EXCLUSIVE DISCOUNTS Hub subscribers have the access to the exclusive discounts. STAYING TUNED Be one of the first to get the most recent news and unique offers! CHAT FOR PLAYERS Communicate with other players from all over the world! SAVING PROGRESS Premium Hub allows you to save the in-game progress which you can restore on any device. Follow us on Facebook: https://www.facebook.com/elephantgames/ Fan Group on Facebook: https://www.facebook.com/groups/879523402683950 Terms of Use (EULA) : https://elephant-games.com/terms-of-use/
