This is supposed to be an app you can access on your phone and easily navigate through to view your paystub or whatever. They have failed to make it easy because every time I sign on I always have to type in my password and I can’t use a fingerprint or Face ID. While inside the app it is set up for a desktop not a mobile app with half of the screens disappearing on so many of the sections. This App needs a lot of work and a huge update
Difficult to navigate. Not set up to use as a mobile app. It redirects to its website which is technically mobile friendly but it is set up like a desktop version. Buttons disappear like when making requests for time off and such, it decides when it wants to send email alerts for approvals. Employer forced this system on us. Would not recommend
App barely works and makes you do a CAPCHA every time you open it. Most functions just send you to the website and can’t be done in the app. No point in the app if you have to use the website. Sometimes you have to sign into both the app and the website and do two CAPCHAs just to clock-in.
App has some basic features, could improve a lot. I have used Adp app before, primepoint could learn a lot from it. Some basic features needed are 1- login based on faceid 2- ability to download paychecks as pdf files and share it.
Since the release of their new true app, much of the problems I experienced before have been fixed. No more crashing, acts and feels like a true app. Easy to navigate and does exactly what I want. I understand the company is developing a benefit enrollment tool and the app will allow people to enroll too. Very good update.
This app is easier to use now with the recent update. I like the new display and layout. The things I need most often are easy to access. You can tell they listened to users' feedback when making these updates and I appreciate that.
This app needs to be updated....big time. It does what it supposed to but there's a ton of room for improvement starting with updates. It's not compatible to any screen size bigger than the iPhone 4. Even the pictures on the App Store show how outdated this app is. This needs to be revamped. It needs a sleeker design for the UI, optional notifications for new pay stubs available (and W2s, etc), and TouchID authentication (fingerprint) just to name a few.
This app has not been updated in six years so it's no wonder why it is so horrible. I only use it just to take a look at my pay stub because I'd rather look at it electronically than keep accumulating paper. I wish my employer would either use a different vendor for viewing online pay stubs or force the developer to provide at least one update a year.
Continuously crashes. Cannot open a single page. Please redo and fix all bugs. Your website does not work either. How are you selling a product to companies that is not working in any compacity? I thought it was my computers but see the website and app is not usable. Fix ASAP PLEASE would love to use it if it worked properly.
Just downloaded the app. Was able to view my most recent check but when I clicked on the W2 tab nothing happened. Closed and reopened the app same thing happened. Waste of time and space on my phone. Deleted it.
Stay connected and up-to-date with your pay information and more. Primepoint's EmployeeXperience® app allows users to access their payroll and HR information quickly and easily. Key features: Quickly view the details of your most recent paycheck Access your W-2 any time Access your pay-stubs whenever needed View documents and messages from your employer Review your pay history Enroll in benefits and view your benefit details View colleagues’ contact details via the company directory NOTE: -The availability of these functions may vary depending on the features your employer has chosen. -Users will need an EmployeeXperience® account provided through their employer to access the EmployeeXperience® app. The employer must be a customer of Primepoint to utilize these functions.