FCB Banks – IL, MO

The app in my opinion is terrible. Half the time I try and log in it says they are unable to verify info and then I have to call customer support to get into the app. They try and tell you how you can spend your money. I am constantly transferring money to my saving and checking account and if you do it to many times it prevents you from making transfers in or out of your saving account. I will be leaving FCB bank for this reason

The app works great for everything I need it to do. Very user friendly and very easy to make deposits or transfer money in seconds. Customer service has always been very helpful when I have needed them.

I wish they hadn’t taken the capability to print statements from new app. Before the update you could print your transactions as the month progressed or at the end of month statement.

It has been a little over a month the app for iPhone doesn’t work. All it does is stays blank, white screen for about 30 sec and disappears whenever I click on the app to open. I have re installed the app several times, i am updating the apps thru the App Store daily, I have reset/turned off my phone, I called the customer service help desk number and no help. Please fix, I am running iOS 14.5

The app is crashing. It won’t even open anymore. It recognizes Face ID, but then crashes instead of opening. An update is needed.

App works well for checking balances, transfers, etc. It would be nice if we could get 2FA (two factor authentication) integrated into this app or desktop website. Fingers crossed.

You guys are coming along with the app and the online products. Keep it up!!

Over the last couple months I have not been able to you my mobile deposit on checks over $100. I’m sure I can’t be the only one having this problem?? Please fit it!

I am very happy with FCB mobile app...Very clear & easy to get my business done.

Best hometown bank!!

App constantly logs me out for inactivity. Every month it logs me out and will no longer recognize my security settings. At this point I might as well go with a different bank that has a better IT department and app developer.

Would be nice to make earlier payments on loans and it count towards the monthly amount due.

Horrible mobile deposit feature. Very antiquated online banking system. Looking for a new bank.

Can’t even get into app goes white screen then closes the app and repeat for iPhone pls help

The update removed all my existing information and settings.

I was beginning to think about switching banks because I wanted an app to use. Then I got a postcard about the app coming out! Thanks FCB for finally making an app! Now I will stay! The app is easy to use and can put my balances at my finger tips. I wish it had a description of what it takes to turn on the picture depositing.

Deadass terrible half the time I try to log in it can’t verify me and always sits their and won’t load .

No app FCB ever makes will actually work.

Really happy to finally get an app that does not require me to search through my text messages to find the link to log in. Layout is nice and user friendly.

I would like touch-ID login. Also, I wish I could tap check transactions and see the image. Otherwise, great app. Simple. Easy. Reliable.

Very easy to navigate and perfect for keeping up to date with my balances. Excited to try out the mobile deposit!

New design is nice. Definitely an improvement. Functionality is good - does what I really need it to do easily. Adding check images (just recipient really) would be nice.

Thanks! Finally

Will not allow you to log in. I've called customer support and my information is correct, this app just doesn't function. The concept would be helpful.

Treat it as a you save it as a bookmark never gets the security questions right

This app lacks a ton of stuff and is pretty useless in all honesty. To start, you always have to know your password to even get into the app in the first place, which is incredibly annoying. If you use the autofill password feature through iOS, your password is not listed under fcbbanks.com as you would expect, instead it’s under some stupid “securebanking.com” name garbage. Then once you finally get into the app, there are practically no features. You can check your balance and that’s about it. It will not show you your full account number or routing number which you may need in a pinch (why I thought the app would be useful in the first place). A good app feature would be to get a notification when your card is charged, letting you know who charged it and how much was charged, for confirmation. But of course, that feature is not in the app. Don’t waste your time even downloading this app because it will be worthless if you need practically anything from it. Just go to the bank’s website. And even using the website, you still probably won’t be able to get the info you need (if it’s your full account number). FCB is a pretty terrible bank, and this is a pretty terrible app to go along with it.