I Don’t know why people are low balling this awesome app
I have been using this app for two years and over and there hasn’t been a single time I couldn’t log in. App is very simple to use. You see your accounts immediately you log in. Can’t go to the bank to deposit checks, just click on deposit at the base of the app and you can take a picture of your check and deposit it; remember to sign and write for mobile only at the back of the check though or your check will be in limbo for at least 3 days and come back failed. For those complaining about this app, you must make sure your log in credentials are spot on or else you won’t even get the opportunity to do a password reset. Hands down, one of the most efficient and secured mobile finance app out there.
Not the first time this has happened. My iPad is turned on for automatic updates. It shows that I am at 12.5 and the new updated app needs 13.0. But there is a button to update to an older version and it does nothing when pressed. So frustrating thinking of taking all my money out Of all my accounts!
Overall I am a fan of FFL. Good bank, solid people, I’m happy to bank with them. I have for decades. But this new mobile app? Whoever decided on this nonsense needs to be let go. It’s a poorly designed web application dummied into an “app” that is exponentially slower and more unreliable than what they had previously. Half the time if you log in it hangs on the pallid, unoptimized wool-sweater gray “Loading Accounts” screen (both in browser and the pseudo “app”). Web applications are the future … but this ain’t it. 90% of the banking I do is online and this absolute travesty of an attempt at modernity is reason enough to kick me towards Chase or HSBC completely. Profoundly frustrating.
App is great and continues to get better. Been with them 13 yrs and have seen changes to the better since then. Also check the website out as well a lot of good information there to learn from.
What was the purpose of switching the card app to this banking app when in the app the card feature is longer on there also I turned my card off and now i can't turn it back on because this feature in the app doesn't work so how are you going to fix this🤷🏽♂️🤷🏽♂️🤷🏽♂️
Since your recent update, the fingerprint option is still showing, but it no longer works. It doesn't pop up when I first open the app and down at the bottom where the finger print icon is on the toolbar, nothing happens when I touch it.
I tried to transfer an amount from a Money Mutual account to savings. Scheduled the transfer for 10 days later. Transfer never happened. No explanation. Had to go to branch.
The app crashes many times. When it works, it’s fine. But many times as soon as you log in to the app, it will crash. Not sure why, and couldn’t find a solution for that.
Used this app for years plus loved the added FACE ID login option, until it stopped working with Apple updates this year. Please update your app & repair glitches; it’s been months since you’ve updated.
Several longatanding glitches. Logs you out of faceID after every use! Freezes up - on an iPhone XR and corrent iPhone. Not intuitive. Hate to say it, but the website is better.
App used to work great. Now all it does it close out as soon as I try to open it. No options to do anything I’ve uninstalled an reinstall and updated. Nothing. Closes out every time
It works with iPhone 4S, you just have turn your phone off and back on.
I jumped the gun and wrote negative review because the App seemingly did not work at first. However, after speaking with a teller, I was informed to just turn the phone off and back on. That did the trick. App appeared on the screen. Logged in just fine. I rescind my 1 star rating. Yet I withheld one star out of spite.
I can no longer use an app to access my bank info since I do not have an iPhone 5. This is very disappointing since I use my app so frequently. This maybe the straw that broke the camel's back for me with FFL. I will most likely be taking my banking elsewhere.
First Federal Lakewood Mobile Banking allows you to bank whenever and wherever! Enjoy the power and convenience of FFL Mobile to deposit checks, check balances, review transaction history, transfer funds, or locate our branches or ATMs. FEATURES: Our app is *free, safe, easy to use and available to download now. It allows you to: Check balances Transfer funds Deposit checks Review transaction history Locate branches and ATMs Some features are available for eligible customers and accounts only. SAFETY & SECURITY: We are committed to the safety of your personal information and we have fraud controls in place that alert us to potential fraud activity. The same high-level safety and security controls used for our online banking are applied to FFL Mobile and no data is stored on your device. If you lose your mobile device, login to FFL Online Banking and select “Options” link; scroll down to ‘Mobile Banking’ and click “Manage Device(s);” select “Stop using this phone for mobile” from the “I want to:” drop down menu, Or call Customer Service at (800) 966‐7300 to deactivate your mobile device. See “Privacy & Security” on FFL.net for more information. *DISCLOSURE: Message and data rates may apply. Message frequency depends on user preferences. Please consult your mobile carrier for details. Functionality varies by service type. To Opt-Out of, or “STOP” Mobile Banking, call Customer Service at (800) 966-7300. For additional support you may text “HELP” to 48179 or call Customer Service at (800) 966-7300. First Federal Lakewood is Member FDIC, Equal Housing Lender.
