Fidelity Bank NC/VA Mobile

4.8 (2.6K)
167.1 MB
Age rating
Current version
The Fidelity Bank
Last update
1 year ago
Version OS
14.0 or later
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User Reviews for Fidelity Bank NC/VA Mobile

4.84 out of 5
2.6K Ratings
4 years ago, Imsavdru
LOVE Fidelity Bank!!
I love everything about this Bank! They know you by name and make sure to call you by name when you go in. They have free checking options and allow you to open more than one account without extra fees. The mobile app and website is super user-friendly and I like the ability to be able to move money back-and-forth between personal and business accounts.
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5 months ago, Avoid this app! Shady!
Great app, fantastic bank!
I have banked with Fidelity Bank for more than 16 years now and I’ve been absolutely thrilled with how well the app works but even better how great the service is when I need something done in person. I never thought that I would be able to find great technology and great customer service, but with his bank, you get both!
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5 years ago, Boopie White Kirby
I’ve been with this bank for several years now and it’s the best banking experience I’ve ever had. The service is great and the employees are awesome with their knowledge and willingness to help you have a good experience. This bank is about respect and treating people right. I just can’t say enough good things about the Shelby,NC office and the online assistance.
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3 years ago, ambdwebb
Very buggy app
This app worked okay when I first downloaded it about 6 months ago. It was a little buggy but still worked. It is the most basic app that I have so I would expect it to function without too many issues, but in the last few months it stopped loading from time to time and now it will not load at all. I have a white screen when I click the app and if I wait too long it acts like it’s freezing my phone. I keep a really close eye on all of my bank accounts so this is REALLY annoying. I have an iPhone 11 and none of my other apps are having any issues. Just this one.
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5 years ago, miked12345
No touch logon / Logon screen issue
I like the bank but this mobile app needs to get updated! I’m used to having a touchscreen login from my old bank which makes this process a lot easier. Also, on my phone the place I have to put in the password is half covered up with a keyboard screen and I have to be very careful otherwise when I try to type in the password otherwise I get an error.
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6 months ago, Hi I’m Bobby
All around good bank to bank with and the employees at the Fayetteville branch are all very nice and they never forget you and your name I will be moving my business account with them to. Out of all 3 banks I bank with fidelity I rank #1
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3 years ago, BB Puckett
Deposit to mobile acct.
This is the best feature for me at this time.. being out of the area and still being able to deposit a check to my acct. is so helpful to me!
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2 weeks ago, .:,(!$'k
Love this bank
The staff is always so friendly. It’s such a pleasure to bank here. Anything that’s needed they are on top of it. Iv been banking with them for 5 now, Since I moved out here!!
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4 years ago, oldarklady
Needs some work
I enjoy using this app just wish it wouldn’t keep turning off the fingerprint login. I have set it up over and over again. It’ll work maybe two times then I have to start all over with the full login. Other than that it’s great.
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3 years ago, AtlanticBreeze
We love Fidelity Bank!!!
We love Fidelity Bank for our business and personal banking needs. We haven’t been in a bank since we switched to Fidelity. Easy and fast!
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4 years ago, Dave Baldwin in Raleigh
Excellent customer service!
Fidelity is a great bank to work with and they really care about their customers!
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5 years ago, dhobgood9510
I bank at the Oxford Branch. I must say, you have a great team working there. I would give each of them an A++++. They each go over and beyond to assist their clients.
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2 years ago, BeeMover1
Keep up the good work
I appreciate the friendly and personal approach of the staff. They help me a lot! Thank you
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3 years ago, haizydaze
Purchases affect available balance hours/days after purchase making me believe I have more money in my account which leads to outrageous overdraft charges even though when I signed up for a checking account, I stated I wanted to have the purchase be declined instead of going in the negative & accumulating overdraft fees. Horrible app/horrible bank.
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6 years ago, AnnBest
More security features needed
Just read article about FBI alert for ATM heist affecting small banks. Fidelity needs to incorporate more security features with Mobile/PC access. For instance, generate a a text passcode for additional security.
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2 years ago, stoner2512
Good bank bad app
A company with as much money as fidelity should keep their app working as well as a local credit union. Over the past few months the app has been down considerably and for a large bank that is condensing offices they should have better online presence and presentation.
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3 weeks ago, Tigualcoco
Service Tech
This is best Bank that I have had on my whole life.
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5 years ago, mobile deposits.
Deposit check.
Easy to process. It was about time!!! Need to get it on iPad too now. Thank you.
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5 years ago, za_own.
Needs to be updated
There has been some bugs that concern me for security issues, I also think the app is lagging behind other banks... Touch ID login would be nice, as well as support for Apple Pay.
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5 months ago, wesmattfv
Great service always! Thanks
Great service always!! The ladies in the Lillington and Fuquay branches always take care of me!!!
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8 years ago, Gsfornow
Needs work
App is bugged? Save user is function not working, have to answer security ? Every time, check the terms and conditions every time.. too much just to log in... I have deleted the app and reinstalled 4 times now. Same thing..
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5 years ago, mlpbc
Bank review
Good people at Roxboro office. Always courteous, fast and extra nice for us. Recommend them all.
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2 years ago, Mrs.Favro
App no longer works for me
This app used to be great but now it crashes immediately upon opening. I even uninstalled and reinstalled in hopes it would fix the issue, but it still crashes every single time 😞
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5 years ago, Passionate FCB client
Highly functional. Easy to use. Great utility.
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2 years ago, jlilest
Face ID login broken...
Lately the face ID fails to login after maybe one successful login. At least they enabled pasting into the password field.
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6 years ago, Cole - LEE
Needs Face/Touch-ID login
This app is so much better after the recent update! It would be nice if it had Face/Touch-ID login.
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5 years ago, nacholibrefan69
Not good
This app goes down every other day. If I could give it less than one star, I would. As soon as I am able to, I will be cancelling my account with fidelity and moving to a bank that uses technology from AT LEAST the 1990s.
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4 years ago, #1chacha
First time app.
Like it! Easy to use. Thank you.
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5 years ago, gdgvfcubbkkb
Not enough features.
I would love to be able to add new bills in Bill pay using the app
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5 years ago, Red#6
New update
Need facial recognition
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4 years ago, Abracdaba
The app is so Easy to use.
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6 years ago, CMAbell
Please add touch-ID to Login
This is about the only app I use that does not have touch-ID capability to login. Pls add this!! Thanks!
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5 years ago, Jack Cagle, Ed.D
Excellent Service App
Fidelity Bank rocks!!
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5 years ago, Amy T Reeves
Amy Reeves
I love everything about Fidelity
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3 years ago, jblackman79
Great app very easy to use.
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8 years ago, Soccerbeast10053
Important feature missing
The new app is sleeker and a little better but why did you take away our ability to see a snapshot of checks?????? All we can see now is the amount. I used that feature a lot.
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3 years ago, MikeG311
Keep getting a message that I have no internet connection...
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6 years ago, kerr Dam
Nina Robinson
This app will NOT take a money order!
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8 years ago, Jmbbrho
Since last update the mobile deposit has stopped working.
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9 years ago, Bfedoro
Great app-easy to use
Love using this app! It's easy to check my balance, do a transfer, or even deposit a check when I can't get to the bank.
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8 years ago, MikeHallYall
Mobile Deposit Broken
As with other reviewers, the mobile deposit function stopped working with the most recent update. As this function was one of the main reasons I chose this bank over another, I am very disappointed. Hopefully this will be fixed soon, although it has already been over a week with no fix...
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10 years ago, Fuquay27526
Does not work
After downloading iOS 8, does not work. Asking questions that I have never been asked by Fidelity Bank. Please update.
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10 years ago, Diamondrop93
Great app. It would be great if the app could possibly updated to offer more options, like allowing me to see an image of the checks that go through my account.
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8 years ago, tharrington3
Mobile Deposit Not Working
Update on 6/10 has broken mobile deposits for me.
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8 years ago, Stag15m4
Behind the times
This is a decent app and does everything it is supposed to however the features in the app pale compared to similar banking apps. Even just a fingerprint authentication would make this a much better app. ...Of course it is free...
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8 years ago, Tythes
Mobile banking ruined
The mobile deposit that I loved so dearly is now no longer working. I loved the ability to mobile deposit checks since I travel constantly. The instant balance is okay nothing to fancy and I would rather go back to the old version to get my mobile deposit back.
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8 years ago, Parmom
Mobile deposit broken!
I, too, am disappointed the mobile deposit feature is not working, as this was the primary benefit off this app. Please fix this quickly!!!
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10 years ago, ncfaulkner
Not working
Since updating phone to iOS 8 can't use app. So I deleted it and re-downloaded it. Now it ask me security questions that I have never given to the bank and will not let me in.
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10 years ago, The Dave77
Won't work
The app has not worked in months. Have tried to report to Fidelity but their email does not work either.
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10 years ago, Lindsay8786
Needs update!
Not compatible with Apple update. App no longer works. Please make the appropriate changes - thank you.
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