This App used to be more user friendly and was comparable to other (big) bank applications. However, a recent upgrade gave it a different look and feel…not as intuitive - although it has many good features, it’s harder to find them.
The transaction search feature cannot filter by transaction type or date range. The online statement for savings account is a joke. It has ALL your activity from account opening to present, oldest first, and only shows the first page. It’s impossible to find recent transactions. And you can’t save it to iBooks, either. This is a huge problem because I turned off paper statements!
App used to be great, and really user friendly. Now because of bank policies, basic features are taken away. No Face ID, mobile deposit rejects constantly, useful information in the app taken away. So frustrated that I will likely close my accounts here!
I have used this app for well over 8 years. This latest version no longer functions with my password vault LastPass and dumped all of my trusted devices. Hopefully this will be corrected soon or I’ll be looking for another credit union.
Great app. Glad to finally have access via a dedicated app. Works well for me on iPhone 4.3.3. Don't see a need for improvement yet. Simple, basic, and works. Good interface. was at the right place right time when manager told mr app was coming May 1st. Thanks FRFCU. Now more inclined to put all my money here.
I had successfully made 2 mobile deposits. The last 2 attempts this past week continuously kicked me out of the app when taking a picture of the check front. I logged in 5 times and each time it exited me out. Still haven't been able to make those mobile deposits. Other features like bill pay and transfer seemed to have worked without problems.
This app, especially the mobile deposit app works flawlessly. I have a PNC account as well and their prized virtual wallet often makes me take a picture of the check 10+times.. This works 1st time, every time
This is fine as far as it goes but all it really does is put a pretty interface on a couple of features of the website. Can't pay bills, can't scan and deposit checks like other similar apps from other banks. Still, a step in the right direction.
Easily access all of your accounts and features right at your fingertips with our mobile app. Manage your accounts, deposit checks, make transfers, pay bills and more! Manage Your Accounts [+] Monitor your checking and savings accounts (current and available) [+] View mortgage, auto loan and other account balances [+] Set up Account Alerts and adjust your preferences Quick Access [+] Enable Touch ID® or Face ID® for a fast and safe way to access your account [+] View your balances on the go with Fast Balances Enhanced Navigation [+] My profile menu to manage notifications and personal preferences [+] Navigation tray with quick access to our top used features [+] Hamburger menu with all of the transactional tools needed to stay on top of your finances Deposit Funds [+] Deposit checks by taking photos of checks to deposit them [+] Instantly view the processing deposit in your account Make Transfers and Payments [+] Transfer funds between your accounts and to other financial institutions [+] View and manage your bills and recurring payments in one place Disclosure [+] Our mobile app is Free, mobile carrier message and data rates may apply [+] Some features are only available for eligible account holders and/or accounts.