I liked the app a lot, when it worked. For several months now the app hasn’t worked properly, kicks you off anytime you click to login after entering your info, or after doing the facial recognition. Can’t find any where to report a problem with the app. Hope they can get it back up and running soon it’s a pain to login online.

4 years ago, skgnrjiakgjrj

Great....BUT

I like this app because it lets you avoid the website (I don’t care for the website on my phone) but it has not worked in over a week and I cannot find where to report the problem. It will ask for my login information and then kicks me out of the app when I push login. I would like there to be a way to change password within the app.

1 year ago, Gleek #1!!!!!!!!!!!

Please fix crash issues!

I love banking with First Farmers and I love the app but here recently I haven’t been able to access my information using the app because it either will not load at all or keeps crashing. Please please update the app and fix these bugs!!

4 years ago, ericahemphill1

The review you requested

This app is rarely up to date. I am often unable to make transfers through The app. Today none of my accounts were up to date and none of my weekend deposits showed. It was nearly impossible to discern the actual status of my accounts.

5 years ago, stdharley

Great app

I use the app to manage my money and account s. I haven’t had many of the problems I see in the reviews. I can manage it all from my phone and never have to use a computer.

5 years ago, Andy Newell

Good App, minus having to use a desktop to change password regularly

I cannot understand why they won’t update this app to accept regular password changes. Having to log into a Desktop PC to regularly change passwords is completely inconvenient. Other than that, this app works really well!

5 years ago, lballen88

Good app but could use some modern updates

I love the convenience of this app and being able to deposit checks on the go, however having to change passwords all the time and having error messages when logging in gets old after awhile.

4 years ago, Culver girl

Great app! Very easy to navigate!

This app is VERY easy to navigate. My only complaint is that you have to access your account on a laptop to change your password. Other than that I love it!

3 years ago, as2814

Great App!

Love this app! Very convenient, makes banking from home so easy. Well designed, haven’t had the first problem.

4 years ago, Nadanaga

Used to love it.

I’ve been using this app for a long time and I’ve always been happy with it, until recently when it practically stopped working entirely. The whole app just crashes when I login now and it’s incredibly frustrating—not to mention inconvenient.

10 months ago, Checky Motor Mouth

First farmers bank

I like the ease of excess to view my accounts & to transfer between accounts

6 years ago, Abbagram

Great support

So far, the mobile app has worked well. I once had an issue with a login, and the tech support was prompt, courteous and helpful.

6 years ago, BlueViolet57

Useful

I use this app regularly to deposit my checks. I haven’t had any problems with it.

11 months ago, Zack D. H

Doesn’t work right.

I used to like the app, but now it won’t work anymore. The Face ID won’t ever let me log in anymore and it used to work fine. Really wish they would actually take time to work on issues like this!

2 years ago, missile fire 51

Outstanding banking facility

I’ve banked with first farmers for over 25 years. Always great people to work with

6 years ago, kyrasue77

Good app but is now broken

I love using the app and use it regularly but I now cannot access the app at all. So my review isn’t going to be as good as it could be until it’s fixed.

4 years ago, Merraebur

Quick & Easy

Love having this app. Makes for easy transfers and monitoring progress on loans.

2 years ago, challengd grammy

Liking the new app!

The new app is so easy to navigate! I’m really enjoying the update!

5 years ago, LilRay68

Dates and deposits

The dates (deposit and pending) are never right on the app and when I look in my laptop they are different then the app. When I use my debit card for purchases I wait till they are all cleared, then when I make a deposit the items that have cleared are back to pending. What’s up with that?

2 years ago, buggy qwr

Changing passcode

I have had to call about 50 times for having to change the passcode so often it is really stupid

6 years ago, Coltsfan45

Very handy

I use this all the time makes it easier to manage my money

1 year ago, meljg

Love this hometown bank!!

My bank is so helpful. I love our sweet tellers at Greentown!!! Thank you for always being so personable and caring.

3 years ago, mspullery

Bank transfers

So convenient and saves a trip to the bank.

3 years ago, Heather47274

Great app

Super easy to see our bank info and deposit checks!

6 years ago, Aquinn123

Needs update

Haven’t been able to acces the app. It exits out every time I open it.

1 year ago, Mike0875421

App is sketchy

I have to restart my phone anytime I want the app to work.

4 years ago, emrldeye

First Farmers Bank and Trust

Excellent customer service! Friendly knowledgeable staff, thank you so much!

6 years ago, Count Rockula

Great app but broken with 11.0.3

Love the app and use it all the time. But the new iOS update I think prevents the app from launching. Hopefully will be fixed soon!!!

1 year ago, Aleml10

Decent half the time

App works great when it is working. Crash’s often and Face ID had stopped working. Wish these bugs would get fixed.

1 year ago, acb15347

App isn’t working

App fails to load and continually says to retry. I don’t have time or cannot get to a physical bank due to my work schedule to bank in person. Technology working is a must and viewed as table stakes, please do better.

1 year ago, Shitzuki

Face ID

I don’t know what they did in the newest Update but Face ID never works and no matter what it never saves my Access ID or Password.

3 years ago, T. Charley

Tommy

Easy to use site. It saves time and money.

5 years ago, Ngw79

GREAT - Easy to use

This app is very easy to use.

4 years ago, GeneralRubicon

Face ID

I’d really like to be able to use Face ID since new phones are going away with the home button. Can you please make this happen? Typing a password is cumbersome these days. Thanks.

2 years ago, dkshafer

Update

Old version was more user friendly than the newer one

2 years ago, .....dingus

Had not worked.

I used the app for about a year. the past 2 months anytime I open it immediately crashes.

2 years ago, whiskeycreekfarmgal

This app no longer works

This app no longer works and I have tried to update it. I have tried to remove it and can’t. It ticks me off

5 years ago, Nickitynack765

Update for iPhone XS

My app works fine on my 6s plus but since i got the new iPhone it will not open it just crashes automatically.

3 years ago, iuythfreby

Crappy

Why does the screen so small on my devices. Logging in is a real challenge. The previous method was fine. Why did you have to screw it up and make it harder?

1 year ago, Hoosier 12345

Won’t launch

I can’t get the app to launch. It’s worthless. I never have these issues with my other banking apps.

6 years ago, chad!!!!!!

Hire a proper dev please

Crashes on open, 100% of time. Too-frequent password changes (refer to any major bank who does NOT require such frequent changes Face ID/touch id often breaks or doesn’t work

3 years ago, aaaarriaga

Errors

The photo or the system kept stating error. It’s very frustrating because I knew I had everything in order.

6 years ago, Jim92560

Fix Me I’m broke( not poor)

Fix the App. It’s broken thank you Apple 11.3

4 years ago, Marine Mom Jen

App has not worked since the last update.

It lets me put my password in then shuts down.

3 years ago, H. Carroll

Great banking app, easy to use

4 years ago, Mr Tracy P

Too many hoops

Why do I need to answer a security question every time I sign in? Stupid

5 years ago, useless ffbt

Can’t edit contacts in Bill pay

From my iPhone I am told by FFBT that I can’t remove payees. I can add them, I just can’t remove them Unacceptable

8 months ago, Nelsonic76

Password

Tired of changing my password.

4 weeks ago, Pattymcclain

The app

The app is horrible, Fix it or I’m going somewhere else

3 years ago, Sephiroth726

Transfers/Face ID

It won’t let me use FaceID or transfer money on my other phone...

Description

Start banking wherever you are with First Farmers Bank & Trust Mobile Banking app. Available to all First Farmers Bank and Trust online banking customers. Available features include: Accounts: • Check your latest account balance and search recent transactions by date, amount, or check number. Transfers: • Easily transfer cash between your accounts. Bill Pay: • Make payments and view recent and scheduled payments. Manage Payees: • Ability to add new payees, existing payers, or delete payees directly from the mobile app. Deposits: • Submit check deposits using your device’s camera. Locations: • Find nearby branches and ATMs using your device’s built-in GPS. Touch ID/Face ID: • Touch ID/Face ID allows you to use a secure and more efficient sign-on experience using your fingerprint or facial recognition.