I liked the app a lot, when it worked. For several months now the app hasn’t worked properly, kicks you off anytime you click to login after entering your info, or after doing the facial recognition. Can’t find any where to report a problem with the app. Hope they can get it back up and running soon it’s a pain to login online.
I like this app because it lets you avoid the website (I don’t care for the website on my phone) but it has not worked in over a week and I cannot find where to report the problem. It will ask for my login information and then kicks me out of the app when I push login. I would like there to be a way to change password within the app.
I love banking with First Farmers and I love the app but here recently I haven’t been able to access my information using the app because it either will not load at all or keeps crashing. Please please update the app and fix these bugs!!
This app is rarely up to date. I am often unable to make transfers through The app. Today none of my accounts were up to date and none of my weekend deposits showed. It was nearly impossible to discern the actual status of my accounts.
Good App, minus having to use a desktop to change password regularly
I cannot understand why they won’t update this app to accept regular password changes. Having to log into a Desktop PC to regularly change passwords is completely inconvenient. Other than that, this app works really well!
I’ve been using this app for a long time and I’ve always been happy with it, until recently when it practically stopped working entirely. The whole app just crashes when I login now and it’s incredibly frustrating—not to mention inconvenient.
The dates (deposit and pending) are never right on the app and when I look in my laptop they are different then the app. When I use my debit card for purchases I wait till they are all cleared, then when I make a deposit the items that have cleared are back to pending. What’s up with that?
App fails to load and continually says to retry. I don’t have time or cannot get to a physical bank due to my work schedule to bank in person. Technology working is a must and viewed as table stakes, please do better.
Start banking wherever you are with First Farmers Bank & Trust Mobile Banking app. Available to all First Farmers Bank and Trust online banking customers. Available features include: Accounts: • Check your latest account balance and search recent transactions by date, amount, or check number. Transfers: • Easily transfer cash between your accounts. Bill Pay: • Make payments and view recent and scheduled payments. Manage Payees: • Ability to add new payees, existing payers, or delete payees directly from the mobile app. Deposits: • Submit check deposits using your device’s camera. Locations: • Find nearby branches and ATMs using your device’s built-in GPS. Touch ID/Face ID: • Touch ID/Face ID allows you to use a secure and more efficient sign-on experience using your fingerprint or facial recognition.