Edit-2: Aspect ratio has been updated for iPhone X and Touch ID icon is now Face ID icon. All functionality is smooth and intuitive. App is great now. Edit: The app now has functioning Touch/Face ID and works great. My only critique now, which is minor, is the screen size need to be updated for iPhone X. The app seems to run smoothly and has all the banking features I need. However, the app could really use Touch ID on the login screen...when Touch ID sign in is available it will get a 5-star rating.
Transfers should say immediately upon transfer what new total is in each account as it used to. Instead it brings the screen to transfer again. Why? The changes you made several months ago are less than user friendly. One also has to go back and forth through screens to find where to log out. I have a few accounts. It is not necessary nor helpful to see transactions from all accounts. It is confusing and again, less than user friendly.
It seems that every time i install the app or get a new phone I have an opportunity to use Touch ID but when i set it up it errors out. Get that enabled and I will update my rating to 5 stars. The app it lightweight and simple just make it easier to login and it will suit all my needs. Edit: I love that Touch ID was added! I hate having to log into the website to see what my pending transactions are. Would that be possible to add to the app?
Only works about one third of the time, and usually locks me out of my account even though I entered in all my info correctly. I’m tired of having to constantly call my bank to unlock my account. I usually have to close the entire app and restart because most of the time it freezes on the logo and I can’t get any further than that. Please make a better app because this one have given me too many problems.
Sadly, the newest update has caused me to be unable to do deposits online. It keeps saying there’s an error with the values I’ve input. Very frustrating app!
I have issues with the app updating transaction history in a timely manner. It can take days for them to show up. The most frustrating thing to me id that I have a financial app I use daily that doesn’t work with this app any longer, so I am unable to do a lot of things that would really help my family financially & I just don’t have it anymore.
This bank app had to stay up to date. Thx for adding Face ID. I will say this app is Still limited. But for the most part it does a great job for basic functions.
The application has probable the worst glitch I have ever experienced with a banking app. It will stop updating your account balances. Ever since the application has been upgraded it has been full of glitches and issues. I don’t think any of my other banking apps are close to this bad.
The latest version cleans up the app to make an interface that will be easily viewed and navigated by most everyone; I love that improvement. I initially thought that the multi user support was a good idea,but cannot imagine may would have a use for it; I would rather see enhancements like: 1. Support for Touch ID log in. 2. Ability to deposit checks via the camera. 3. Ability to truly manage bills through the app. 4. Ability to change password through the app. I prefer to only use my desktop or laptop for bigger projects, and the suggested enhancements would give me more freedom from the heavier hardware.
That is all. It was like 3 in a row, hindering my ability to even use the app properly. When I say “not now” that doesn’t mean ask within the next 60 seconds...
It's nice to be able to see your balance on an app. The only thing I don't like is that I have to always type in my password. If you could add Touch ID support it would make it secure to keep logged in.
Whit the new update everything is very inconvenient for me since I have two accounts business and personal, now every time that I have to log in on one or another the app the send an verification code to my email. On the old version I just to have the two accounts on one place at the same time on the app. There’s other bank websites way ahead of FFBKC, this is like third world app and website and way behind of other bank instructions.
Access your First Federal Bank of Kansas City accounts anytime, anywhere with our newly refreshed mobile app! With First Federal Bank Mobile, we're bringing all your banking needs to your fingertips. Features include: -User-friendly, intuitive design -Personal Financial Management dashboard to track income, expenses and net worth -Seamless transfers to and from First Federal accounts and external accounts -Bill pay and P2P transfers -Photo capture for mobile check deposits -Customizable push alerts
