First Guaranty Bank Mobile

4.8 (1.6K)
29.6 MB
Age rating
Current version
First Guaranty Bank
Last update
11 months ago
Version OS
14.0 or later
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User Reviews for First Guaranty Bank Mobile

4.76 out of 5
1.6K Ratings
6 months ago, Gamerboy1998
Customer Service
I opened my account with FGB W Thomas in Hammond in 1989 and it’s been a great relationship. It’s nice to walk into the bank and your banker identifies you by name. When I moved to Livingston parish in 2000 I started banking with the Denham location and now at Watson location. Both local locations have outstanding service from the tellers to management! Love FGB!!
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9 months ago, Staltheart
Super Easy
I switched from Capital One to First Guarantee three years ago. I used both apps and find First Guarantee super easy to use and very comprehensive. I can see all of my accounts at one time and can do all of my regular banking using it. Deposits are a snap, bill pay is great, monitoring credit card purchases gives peace of mind, and I can even keep an eye on my mortgage and CD activity. Bank staff are super helpful as well when I stop by for non-routine banking services.
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2 years ago, Awoodlcsw
Face ID doesn’t work
Overall the app works. I can check my accounts, see bill pay and transfer money. Logging in, however, has been a struggle. The Face ID option only works is I completely close the app by swiping it away on my iPhone. I already checked to see if I missed an update. Also, I’m having trouble with check deposit. The app crashes on me when I try to submit a Mi Ike deposit.
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2 years ago, kayraj333
I really like the way the app works, very convenient. My only problem is that it locks your account completely after 2 failed password attempts and you have to call and speak to someone to unlock it. I understand it’s safety measures but my husbands bank app only locks it for 30 minutes. So you just have to be careful. BUT I love this bank more any any I’ve ever been with and WAY more than my husbands bank.
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1 year ago, Zunshine24
This has been my bank for over 15 years!! When ever I need help they are always on it. Good to know that you have a sense of family when it comes to taking care of your business. They make you feel like your top priority.
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1 week ago, Darlenestovallhouse
FGB — rating
I have been with a long time. I had one issue a couple years ago and it was fixed immediately by the bank. I would recommend this bank to anyone I rate y’all a 10
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5 months ago, Baby De1
Problem with the app
The app is good I just hate when I’m in a rush is the very time that I have to login rather than use FaceTime and it seems like the very time that I’m in a rush I always have to login or something wrong with the app. There must be a better way it has to be. There’s always something wrong with the app, is there anyway that it can be fixed?
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2 years ago, hello n j
Not easy app friendly
Compared to other bank financial institution apps, this one isn’t as user friendly/appealing. Most things are easy access (i.e, making payments to different accounts, from other accounts.) it takes awhile to verify and load other external accounts. I think it’s just need a little more precise menu update.
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1 year ago, None ;;;;;
Just about nothing on the apps works. You can’t send money from one account to another. When I call for help they just said this app is not set up for it yet. Even the stars at the top of this survey doesn’t even work. I have other bank apps and this one is the worst.
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2 years ago, Ungalet
Excellent Customer Service
Whenever I have called to get help for anything, I’ve only had one bad experience. Otherwise, the customer service has been outstanding.
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11 months ago, Disappointed 8.11.2023
The app lags severely, many times when I access it, the app simply spins endlessly not able to load data. I’ve waited a week for a savings account to link with the business checking account. I even went into the branch and asked for their help and they said it takes a few days to update. It’s now been a week. Overall: I’m not able to check my FGB accounts in real time. And that lacks security.
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2 months ago, Karena3064
Convenient and Accurate Anytime, Anywhere
Love the app due to the ability to make deposits, transfer money, pay bills, etc. while on the go!!
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2 weeks ago, Jtaylor722
This app services all of my banking needs
This app has a useful and user friendly interface. I can compete transfers and stay on top of my balances. The best banking app for my needs!
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9 months ago, Lo Sugar
Awesome Banking App
I have enjoyed the new updates, and they are very helpful. FGB has the best online banking app. I just love banking with FGB, you must give them a try. Thanks FGB for making my online banking easier and more accessible.
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1 year ago, Jo weenier
Everyone is just great. They help you, fix your phone,(My Mom). Friendly, shows a interest in any problem you may have. Those ladies are good at their job.
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4 years ago, 2254574679
The new update is absolutely terrible. After initially updating I had to change my password 4 times and got locked out. I had to call, but the call volumes were so high I got hung up on. After finally speaking with someone I was able to get in, and it still wouldn’t load my accounts. After twos days of updating I’m still not able to see my account.
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3 years ago, JollyMolly65
Works great!
Available where I have wifi connections. Enjoy checking on my account wherever and whenever I need to. Thanks!
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6 years ago, Lil D Makin Endeavor - Money
Bank rating
It is very easy and updates are made often that are not hard to follow. I love the simple and easy app, no troubles getting and doing what needs to be done, great job.
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2 months ago, abs1198
Convenient App
Love having easy access to my funds but mostly my credit score!
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3 years ago, jujulakeizzchl
Sometimes it doesn’t show when you take cash out until the next day or two, I don’t like that. Th e old Union Bank app showed immediately when you took money out. Other than that everything else is fine.
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1 year ago, mission one
App upgrades
I like the new version! Much better functionality!!
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11 months ago, Riffagirl21
Takes long to be pending. I am on a very limited budget and wish things would clear quicker
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2 years ago, EliRockyAlex
FGB app rating
Since I don’t live in LA anymore have have this account to manage, the app certainly makes my life a lot easier.
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2 months ago, Mama P Kelly
5 Stars
Ya are 5 stars because I like how I can just check my account when I want it help me balance my account
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4 years ago, Parradise
Trouble reallocating category
While I am thrilled with the ability to categorize expenses, each time I change the category, the app crashes. It keeps the change, but happens each time I change category and I have to log back in.
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2 years ago, piefacemommy
Not useful
This link doesn’t show you your transactions! And everything is limited! You can’t find out anything other then your balance unless you call the actual bank! It doesn’t even show any pending transactions! It’s actually not useful! Because I have to call every other day
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1 week ago, happy motherofthebride
Love it
Love being able to see my accounts and monitoring my spending
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2 years ago, GettinLittle920
Super user friendly and convenient!
Best bank app I have used. The credit report is very valuable.
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10 months ago, Sutton77!$
Great app for mobile banking. Also has a lot of features to help you save for certain events! Awesome app!
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10 months ago, Gaspergoux
Everything you would want in a bank app
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2 months ago, Simone”S
Rating the app
It’s still behind on transactions being made on weekends . That part I do not like ! Makes me extremely stressed out
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1 year ago, ChopperClay
I like it
It works well for me. I would like the ability to transfer funds to my FGB Visa account from my FGB checking.
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4 days ago, DTASr.
Great app update
Features are friendly service
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2 years ago, queenbee1955
I have 2different banks . Online line banking with Hancock Whitney does not leave you guessing at the debit charges . FG , Does not give good description of debit charges
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6 days ago, NanzRibas
So easy to transfer funds, check balances and check my credit score!
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1 week ago, trueuwjsnddn
Rating 5 stars
I enjoy the app. It is nice that I can control my account from my phone.
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11 months ago, MikeLeggett
Online baking review
Security needs to be improved. Password restrictions are a pain. The system locks me out often. It’s bad enough that I have started doing online banking with another institution.
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2 months ago, ozzy mott
Great app
Easy to use. I check it multiple times a day.
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2 years ago, sorting usa
Tex Ritter
App is well thought out, easy and user friendly to use
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5 months ago, BurnCalSal
Very Helpful
This app makes my banking so much easier.
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2 years ago, jaun56
Notifications don’t work
The push notifications that I have set up I don’t know how many times to send me a message or something letting me know when my card is swiped and for the amount or any of the other alerts I have set up do not work
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3 years ago, bestaha
Awesome new app!!
I love all the new features in this app, it’s a big upgrade from the past app!
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5 months ago, Chuckles05
Needs upgrade
It’s never shows the amount of money I think I deserve
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6 years ago, Methvin 1974
Very happy with the app
Saves me a lot of time. I have everything right in my hand at all times.
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2 months ago, Dozerdm
The convenience of taking care of bills
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8 months ago, Loves company
Great app
Easy to navigate and link accounts.
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1 month ago, Mrs Jor
Have made things convenient but safe.
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9 months ago, zx2rules
It’s ok
I recently lost my debit card during the weekend, and there isn’t any place to freeze or to cancel your card in case it’s lost or stolen, thru the app and it took me googling for a number for me to call to do so
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2 years ago, Fisal M Jubran
FGB app review from Fisal M Jubran
App still needs some work on to it and don’t like that I’m a 19 year old and the bank takes from me 7-7.5 dollars from me each month
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1 month ago, D15o57g
Serves your goal
The way the app is laid out it serves what the bank as a business is attempting to accomplish more so than serving me as a customer, that is my opinion.
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