This has been my bank for over 15 years!! When ever I need help they are always on it. Good to know that you have a sense of family when it comes to taking care of your business. They make you feel like your top priority.

10 months ago, Awoodlcsw

Face ID doesn’t work

Overall the app works. I can check my accounts, see bill pay and transfer money. Logging in, however, has been a struggle. The Face ID option only works is I completely close the app by swiping it away on my iPhone. I already checked to see if I missed an update. Also, I’m having trouble with check deposit. The app crashes on me when I try to submit a Mi Ike deposit.

1 year ago, kayraj333

Efficient

I really like the way the app works, very convenient. My only problem is that it locks your account completely after 2 failed password attempts and you have to call and speak to someone to unlock it. I understand it’s safety measures but my husbands bank app only locks it for 30 minutes. So you just have to be careful. BUT I love this bank more any any I’ve ever been with and WAY more than my husbands bank.

1 year ago, Ungalet

Excellent Customer Service

Whenever I have called to get help for anything, I’ve only had one bad experience. Otherwise, the customer service has been outstanding.

2 years ago, hello n j

Not easy app friendly

Compared to other bank financial institution apps, this one isn’t as user friendly/appealing. Most things are easy access (i.e, making payments to different accounts, from other accounts.) it takes awhile to verify and load other external accounts. I think it’s just need a little more precise menu update.

5 months ago, None ;;;;;

Survey

Just about nothing on the apps works. You can’t send money from one account to another. When I call for help they just said this app is not set up for it yet. Even the stars at the top of this survey doesn’t even work. I have other bank apps and this one is the worst.

2 months ago, Disappointed 8.11.2023

Disappointed

The app lags severely, many times when I access it, the app simply spins endlessly not able to load data. I’ve waited a week for a savings account to link with the business checking account. I even went into the branch and asked for their help and they said it takes a few days to update. It’s now been a week. Overall: I’m not able to check my FGB accounts in real time. And that lacks security.

2 months ago, Lo Sugar

Awesome Banking App

I have enjoyed the new updates, and they are very helpful. FGB has the best online banking app. I just love banking with FGB, you must give them a try. Thanks FGB for making my online banking easier and more accessible.

5 months ago, Jo weenier

FGB

Everyone is just great. They help you, fix your phone,(My Mom). Friendly, shows a interest in any problem you may have. Those ladies are good at their job.

3 years ago, 2254574679

Update

The new update is absolutely terrible. After initially updating I had to change my password 4 times and got locked out. I had to call, but the call volumes were so high I got hung up on. After finally speaking with someone I was able to get in, and it still wouldn’t load my accounts. After twos days of updating I’m still not able to see my account.

2 years ago, JollyMolly65

Works great!

Available where I have wifi connections. Enjoy checking on my account wherever and whenever I need to. Thanks!

5 years ago, Lil D Makin Endeavor - Money

Bank rating

It is very easy and updates are made often that are not hard to follow. I love the simple and easy app, no troubles getting and doing what needs to be done, great job.

5 months ago, mission one

App upgrades

I like the new version! Much better functionality!!

3 years ago, jujulakeizzchl

Rate

Sometimes it doesn’t show when you take cash out until the next day or two, I don’t like that. Th e old Union Bank app showed immediately when you took money out. Other than that everything else is fine.

2 months ago, Riffagirl21

Rating

Takes long to be pending. I am on a very limited budget and wish things would clear quicker

1 year ago, EliRockyAlex

FGB app rating

Since I don’t live in LA anymore have have this account to manage, the app certainly makes my life a lot easier.

1 year ago, GettinLittle920

Super user friendly and convenient!

Best bank app I have used. The credit report is very valuable.

2 years ago, piefacemommy

Not useful

This link doesn’t show you your transactions! And everything is limited! You can’t find out anything other then your balance unless you call the actual bank! It doesn’t even show any pending transactions! It’s actually not useful! Because I have to call every other day

3 years ago, Parradise

Trouble reallocating category

While I am thrilled with the ability to categorize expenses, each time I change the category, the app crashes. It keeps the change, but happens each time I change category and I have to log back in.

1 month ago, Sutton77!$

Fgb

Great app for mobile banking. Also has a lot of features to help you save for certain events! Awesome app!

1 month ago, Gaspergoux

Awesome

Everything you would want in a bank app

3 months ago, ChopperClay

I like it

It works well for me. I would like the ability to transfer funds to my FGB Visa account from my FGB checking.

10 months ago, queenbee1955

Update

I have 2different banks . Online line banking with Hancock Whitney does not leave you guessing at the debit charges . FG , Does not give good description of debit charges

2 months ago, DTASr.

Great app update

Features are friendly service

2 months ago, MikeLeggett

Online baking review

Security needs to be improved. Password restrictions are a pain. The system locks me out often. It’s bad enough that I have started doing online banking with another institution.

2 months ago, JenniferJLC

Love this app!!!

Easy and secure to access!!! Also love that I can see what my funds are and what I spend!!!

2 months ago, trueuwjsnddn

Rating 5 stars

I enjoy the app. It is nice that I can control my account from my phone.

11 months ago, sorting usa

Tex Ritter

App is well thought out, easy and user friendly to use

2 years ago, bestaha

Awesome new app!!

I love all the new features in this app, it’s a big upgrade from the past app!

2 years ago, jaun56

Notifications don’t work

The push notifications that I have set up I don’t know how many times to send me a message or something letting me know when my card is swiped and for the amount or any of the other alerts I have set up do not work

5 years ago, Methvin 1974

Very happy with the app

Saves me a lot of time. I have everything right in my hand at all times.

1 year ago, Loves company

Great app

Easy to navigate and link accounts.

1 year ago, Fisal M Jubran

FGB app review from Fisal M Jubran

App still needs some work on to it and don’t like that I’m a 19 year old and the bank takes from me 7-7.5 dollars from me each month

7 months ago, MeanMrMustang

Performs as expected

Little clumsy compared to my capital one app or my old red river online app But gets the job done…

1 year ago, Neke12304

Very user friendly!

Such a simple banking app to use!.

3 weeks ago, Ammie Saucier

Account

I love the app I get to check my balance

8 months ago, Ue boi kritet

Credit Report App

So far the app has been very helpfu

1 month ago, JacWhar

Great bank

Love banking at First Guarantee in Ponchatoula. Online payments are a snap and easy to understand.

8 months ago, ssambola

Easy

App is easy to log in and navigate.

5 months ago, ValraeYencho

Best Banking Anywhere!

Enjoy the ease of Online banking with First Guaranty Bank and very friendly staff.

5 months ago, MCurri10

Inconsistent system

This app makes you start over your log in randomly… maybe it’s to enhance security? But extremely inconvenient. If you forget your password twice you must call to retrieve password.

11 months ago, ddranch

Good business 👍

Enjoy the app ,need help I have it with guaranty Bank.

2 months ago, Island SNL

Calvin Ducote

Quick & good features to get around

4 weeks ago, mattf326

Very easy to Use

I love this new version of the app!!

1 month ago, Chief01*

Great App

I use this on a daily basis for different reasons

11 months ago, Clown Brown

John Brown

Always working and helpful to my needs 🙌🙌

2 years ago, tweekaboo

Great app

I recommend this app to anyone that banks with this bank

1 month ago, Him1234577

User friendly

App is easy to use.

10 months ago, MonCrawford

Great

This is a user friendly app!

3 years ago, Mrs Jor

Safety

Have made things convenient but safe.

Description

Banking has never been easier! The MyFGB app allows you to check balances, pay bills, transfer funds, view transactions, and pay family and friends - all from the palm of your hand. It's fast, free and available to all FGB online banking customers. Our app also allows you to find the nearest branch or ATM, view pending transactions, add billers, and view secure messages. It's our one-stop-shop for easy banking.