You advertise the app has been updated and you can now use thumb print id. Except over HALF the time it doesn’t work. So then when you try to enter password it tells you it’s invalid and locks you out. The app is unavailable several times a day it’s ridiculous. If you have an app and advertise its mobile friendly make sure it works. This prolly 4th time in a 2 week time I’ve been locked out due to glitches and error. It’s getting old.
Used to work well till about 6 weeks ago. Now it’s a hope and a prayer to deposit a check. Constantly have errors that say can’t read check or endorsement. These are checks that are typed not hand written. Success rate to deposit a check is probably 20% now. Used to be 99%. Pretty useless as a mobile banking app till it’s fixed.
This app is from the Stone Age, no touch screen to log in, no turn on/off debit card option, no text banking option. It does good but it could really be brought into the new age with some updated improvements.
Start banking wherever you are with First Option Bank Mobile for iPhone and iPad! Available to all First Option Bank Mobile Banking end users. First Option Bank Mobile allows you to check balances, pay bills, make transfers and find locations. Need to find a branch or ATM closest to you? With Find Near Me, First Option Bank Mobile will discover your location and provide you with addresses and phone numbers on the fly. Available features include: Accounts - Check your latest account balance and search recent transactions by date, amount, or check number. Bill Pay - Pay new bills, edit bills scheduled to be paid, and review previously paid bills from your device. Transfers - Easily transfer cash between your First Option Bank accounts. Check Deposit - Deposit checks while on the go. Locations - Find nearby branches and ATMs using the device's built-in GPS. Additionally, you can search by zip code or address. All features may not be available in the iPad application.