I can get everything I need except cash... but I can go to an ATM machine. Hahaha however, not taking a cashiers check for a mobile deposit DOESN’T make sense! I don’t like the change where everything is later by a day or 2. I can see where lots of overdrafts could be caused.
I love that this app lets me check my account without having to call the bank. I love that it automatically subtracts purchases that I’ve made in the past several days before the money is actually withdrawn (which is a big help with my adhd brain). The only down side I see is that every once in a while the fingerprint option doesn’t work (not sure if it’s the app or my phone). The only reason I find this an issue is because the app won’t let me save my password to my phone (and I forget to write my passwords down ALOT)! But other than that it’s a great app!
I like that this app is so simple and you have easy access throughout the whole app. You can check your accounts and it’s posted right at the top. You can your other bills online straight from the account too. I personally like the debit card so it just takes it from the card instead of the checking account automatically.
The only thing I would change is the availability to see check and cash that are deposited. This is the only downfall that I have found. I really hope they change this. As a business owner it helps out tremendously with accounting. Being able to search out transactions by amounts, also being able to set up search timeline from Jan-Dec or whatever would be great. Being able to see deposited amounts from the ATM would be nice also.
Super easy to set up and still offers security. Also their customer service is easy to get ahold of without going through an automated message demanding to know what you’re calling about. Thank you for being user friendly and not creating obstacles.
This app is such easy access to checking my account and keeping track of expenses. I do wish First Premier would participate in Zelle That would make it even better on dealing with payments and cut down on writing checks
I had this app for a couple of years, and then it suddenly stopped working. So I uninstalled it and reinstalled it from the App Store. Now I can’t login. It literally brings me in circles, to the same screens, over and over and over and over and over and over and over. It will not except my login information, although it is completely correct. I have been several days trying to make this work. I do not understand what the problem is.
I love this company and the app! I’ve spent last 15 years working at Premier and will probably spend the next 15 years there. They are always looking at ways to improve and this app reflects that. It’s very accurate and user friendly!
I would say overall the application and the purpose is great, I would just recommend a change in the way the hud and the layout of the app is setup so it is a little more user friendly or maybe even customizable if possible.
Wish tht premier Mobil app had something like zelle option to transfer funds out of your checking account and send through electronic to another bank and didn’t have to be premier bank you had to transfer I bank with Wells Fargo and on my Mobil app have zelle option to send money through my app and sends to any bank in the United’s states.
Always on hop. They fix their bugs immediately. Easy to use. Love the security on the app. Even though I don’t like the international fees thats about it I don’t like of banking with premier. I like everything else. Great job
I really like to be able to deposit checks through the app as well live 30 miles from a branch location but I have not been able to successfully deposit the last few. I take the photos and submit then it goes to loading until it times out. I hope you get the problem fixed soon.
Have been using the app for a couple years now. It was good prior to the new layout and update, but is even better now! Super responsive and has everything I could ever need to do right on the home page with a simple click. Great app!
What good is a banking app if I can’t do anything other than check my balance? For two months in a row all I get is the spinning wheel of death when I try to make a payment. Contacting them did not help - all I got from them is “yeah, the spinning wheel is a know issue… ha, ha. Go make your payment on a desktop.” Apparently not an important enough issue to fix. If you’re financing something, make sure not to use this bank.
It would be nice if an alert could be set up for each deposit. If no deposit then no text. Now I keep getting the last deposit made. So I canceled that alert because That’s not what I want. I want each individual deposit only the day it was made.
The least user friendly platform I have ever encountered
I wish I could give this application zero, or negative stars. Dealing with this app makes me want to pay off my credit card immediately and cut it in half so I never have to deal with this ridiculous application again. The first set up was usable, but since the update, it’s impossible to use in any sort of quick and easy manner. This app gets negative 5 stars.
I’ve tried and tried. The money transfer always times out or something happens. So I’ve needed up with lot of late fees and almost only being able to pay my loan by phone. Wrote them a message 2 weeks ago they never responded. Their online banking is a joke for paying a loan you have with them.
I tried to log on many times. I know I have my correct password. I logged onto the laptop to make sure that it was not me or my phone. It’s the app! This app was poorly designed. Use the other app for First Premier, that was much easier to log onto. I was hoping to use the mobile app because it offered the FACEID, which did not work for both FACEID or typing your password.
The layout and everything about this app looks good and makes sense; my only problem is linking outside accounts to my Home Screen. Every time I close and open the app it makes me log in to those external accounts again.
Really unreliable and shows errors regularly. App errors out if you haven’t used it for a while, resulting in closing all the way out and relaunching. The device verification shows up regularly even after registering the device you’re using. Gotten to the point I’ll be switching to another bank.
All the people working in the bank are so friendly but the bank itself is years behind it’s time. If you deposit, transfer or cash app after 2pm your transaction will pend till the next day. And if it’s after 2pm on a Friday forget about it……
I should be able to run my business credit cards from this app also. This is standard practice at other bank, and very much an inconvenience for the customers to not be able to do all there banking from this app.
Not a great app. Takes forever to process payments. And the payment history list is extremely hard to understand with the interest split outs and all that junk. Have 3 other banking/loan apps and you can instantly transfer funds, no payment split outs on principal payments..
*APP CANNOT BE USED FOR CREDIT CARD INFORMATION. First PREMIER Bank’s Mobile Banking app allows you to bank on the go. You can securely access your account information whenever and wherever it is convenient for you! First PREMIER Bank’s FREE Mobile Banking allows both our personal and our business banking customers to: Manage Your Accounts • Review account balances • Monitor recent transactions • Suspend your debit card if you suspect it’s lost or stolen • Set up account alerts • Perform stop payment requests Make Transfers and Payments • Transfer money between your First PREMIER Bank accounts • Pay anyone right from your account to anyone else with a bank account at First PREMIER Bank for FREE • Pay your bills with FREE Online Bill Pay • Make transfers between your First PREMIER Bank accounts to your accounts at other financial institutions with FREE Online Bill Pay • Pay anyone you would normally pay with cash or by check with the FREE Pay a Person feature in Online Bill Pay using a mobile phone number or email address Deposit Checks • Deposit checks quickly for FREE Contact Us Easily • Send and receive secure messages from our