Love the app, I’ve experienced a couple of minor issues/glitches but overall it works smoothly and puts needed information at my fingertips and makes business banking a breeze!
The only two issue is I had to wait almost a year to be able to deposit fund from my cellphone. With other bank the first day you open account. Another issue is it’s constantly updating so when I go out my password in it’s says in valid password. I work splits and it’s hard to get to the bank before it close at 4 during the week and week ended at 5. So when it time to transfer from from my account to pay a loan I can’t log in... so I’m late and i rarely go in to deposit funds.
If you’re an iOS beta user, be prepared to use the website and not hue app. All you get since the iOS 14 betas have been released is a blank screen then app crash. I’ve reported to CSR at FSB Athens and no response. “It works on my phone” is the reply I got from customer service. The app needs to be updated immediately to accommodate all users safely and securely.
This app is very useful - I can take care of all of my electronic banking. Recently enrolled for Mobile Deposits, so I can make check deposits from anywhere.
First State Bank Customers – Now you can ‘bank where you are’ with First State Bank Mobile Banking. Fast and secure, plus the mobile app is free to download. Using your current Online Banking login information you can start mobile banking today. Features: Checking account balances View recent transactions Transfer money between your accounts Locate ATMs and Branch Locations Text Messaging available for: BAL (Balance on all eligible accounts) HIST (Review recent transactions on all eligible accounts) Standard text messaging and data usage charges may apply through your wireless carrier. Security: At First State Bank, protecting your personal information is our top priority. We use the latest technology to ensure security and confidentiality. As an added safeguard, access to mobile banking requires prior enrollment in to First State Bank Online Banking. For more information about First State Bank’s commitment to online security and how you can sign up for Online Banking, please visit our website at www.fsbathens.com To get started with Mobile Banking: STEP ONE: Enroll in First State Bank Online Banking at www.fsbathens.com. If you are already enrolled, proceed to STEP TWO below. STEP TWO: Download and install First State Bank app. This app is available through the application store for your iPhone. STEP THREE: Sign in to First State Bank Mobile Banking using your Online Banking username. Make sure your security image and pass phrase are correct before entering your Online Banking password. OPTIONAL: Once enrolled in Mobile Banking visit the Users Option tab in Online Banking to manage your Mobile Banking Profile. This feature will allow you to: •Add additional phones •Change your phone number •Select or unselect accounts to see in Mobile Banking •Assign Nicknames for accounts to be used in Text Messaging •Set a different time zone For more information contact us at 903 676-1900 or visit our website at www.fsbathens.com
