I don't ask a lot out of a banking app. I mainly just want to check my balances, transfer funds, pay bills and make mobile deposits. But I have the hardest time simply scrolling through my accounts to see activity while I’m on my iPad. I’m able to do this on my phone but I use my iPad because it’s easier to see. I seriously can’t scroll past the first few line items without it going nuts on me. Please fix this!!!
Overall, the app is great and super convenient. But, as of recently, I’ve been having some trouble cashing my two latest checks. What was a seamless process now involves buttons for taking pictures being frozen and unresponsive and the whole process being a little unreliable without waiting super long or closing the app out a few times. Not sure if anyone else is having this issue!
I don’t know how to get a message to the developers except to leave a message here. I’m a credit union member and have been using this app for years. It’s been a great but recent experiences have been less than stellar. I use the budget and categorization of my debits, but every time I try to edit or add a category the app crashes. Please, please fix this. I’m counting on this app to keep me on my budget and I don’t know how I’m doing because I can’t track it any longer. 😡
As the caption says! There’s no way you guys just allow random charges to show up without us knowing where they came from and why they’re on there! It makes no sense! Even Apple has a feature that allows you to remove charges you didn’t make to your credit card!
For some reason the app won’t let me mobile deposit. Every time I click on it, it says I can’t do and says “check eligibility” but when it takes me to the next page it doesn’t actually tell me how to do it. It’s something that I would like to be able to do but I can’t seem to figure it out. Really disappointed it isn’t easier to figure out.
The last 3 times I’ve tried to use Bill Pay to set up a payment when I hit the submit button it gives me an error message saying I can’t set it up now please try later. Then I had to go to my computer to set it up. What good is a mobile app that doesn’t work when your away from your computer. Chatted with Forum online and they don’t seem to care (Lisa M). May have to find another bank that cares.
The app works as far as I can tell, but it doesn’t show the budget that I can see on my PC. It’d be cool if it did so I could check on it quickly without requiring the use of my laptop.
The app works well, but they keep adding language you have to write on the back when make the deposit. If you have to do more than one, you should just go to the bank.
Joke of an app, but the biggest joke is the institution
Have a car loan through these crooks. App barely functions. It crashes constantly. Changing tabs almost always means re-entering password or Face-ID. Inability to add outside accounts to pay on my loan. Mobile deposit checks held for 24-48 BUSINESS HOURS for review? Every other bank I’ve can be same day if posted before 12pm. Avoid this bank and their bargain basement app if possible
The new credit card stuff messed up the app. I was able to do everything smoothly now I cannot. Every time I click credit card it either doesn’t load or takes 20-30 minutes. Please fix !!!!!
Why even change the font? Why mess with things that are good? Now it is very difficult to read especially the numbers (kind of important with a banking app). Please change the font back.
I love the app, very helpful. But after the update it stopped automatically logging out when the app is closed. What used to happen was I would log in, use the app, and then I would hit the home button on my iPhone. If I forgot something immediately I would click the app again and it would have me resign in. It no longer does that. To me, with my money being on my phone, that's a security issue that I don't like. If you would like for me to continue using the app, I suggest it gets fixed. Other than that I like it.
The app says I can’t use until I update through the App Store, but won’t let me update. I even tried deleting and reinstalling, and that “new” app said I was using an old version and would have to update.
Do not like that checking/savings balance doesn't show after each transaction without having to touch the transaction. Liked it before when it showed right under transaction amount. Please change back.
Simple, Clean, Fast, Reliable! The best CU mobile app in Indiana.
I've been using this app since it was first available. With every new version it gets better. I've never had a problem with mobile deposits and use it 5+ times a month. If I need to quickly transfer money while waiting in a checkout line at the store, it never fails. I have mobile apps for TCU, Indiana Members CU, and Financial Center Federal CU. FORUM's app is by far the cleanest, easiest, and most robust.
The pending charges and release date features need to come back. It's harder to manage my money now because I always forget what's pending in my account. I don't find out until the last minute when I get an overdraft fee from a purchase I made three days ago. Since the app has been updated it has been more difficult to manage. It's harder to tell what's been withdrawn from the account and what's been deposited, the red and green numbers use to help me but now everything is the same color so I don't know what came from which account.
Update... Thank you for fixing! I loved this app, until the login screen disappeared. No matter what I do I can't get it back. Even if I uninstall and reinstall restart my device doesn't work. It looks and briefly acts like the login screen is going to come up then skips over it. Please fix/help. Thanks.
I have been a Forum member since before it was Forum. That said, this is just an app that buries a browser. I was hoping for native iOS functionality, and instead this app is no better than if I use a browser. Please build in native screens, utilize the app lock feature so one does nit have to enter a password and question each time, and you might have a good app. For now, I am not using this. Still tied to my PC.
So excited that I can use flip screen on the new version! The added enhancements of loan calculators and the budgeting tools right there coupled with remote capture in the same app is a real convenience. Way to go FORUM team! You out did yourself again!
I like the new look and layout, but the main feature that I use (DepoZip) would not work. I keep receiving an error when taking a pic of the back of the check I was trying to deposit. Error said low light. Never had an issue with the old DepoZip app.
I have been a member of FCU for many years and this is just one more way that FCU serves it's members. The app is very basic, but if you are a member, it gives you access to your accounts while on the go.
I want to put my money in your credit union, I want you to make money on my deposits, but alas I am forced to hand these privileges over to 5/3...ughh. This app would be wonderful if it weren't for the fact that the mobile deposit portion crashes every time when you go to take the photos of your check. Please fix this Forum!!
If I could give it a zero star I would it crashes all the time and I'm always having to reprogram my phone cause it doesn't remember it. This will be my last review because I'm in the middle of switching banks mostly because this app is trash and the developers won't take advice from the customers on updates
I hate this new version. I have to tap multiple times just to see what a withdrawal was for and none of my withdrawal or deposit amounts are matching what they really were. Something is definitely off. I have a print out from the website and it is not matching up. Please fix!
This is not an app! It's just a poor version of the web page! Check out Chase's app - its a fully functioning app where you can pay all your bills, transfer funds, and find the nearest ATM all with a couple taps. I hope V2 is released soon!
Been waiting for Forum app guess I,ll have to wait some more. In the mean time I will continue to use Safari where I can view it in landscape. Already deleted it for all practical purposes is is useless on my I-pad
Issues with layout and display. Settings need to be updated. Add feature in app for users to submit feedback Add feature to find by location at home screen in app without having to log in. Add Touch ID access. Add passbook access.
Manage your accounts conveniently and securely using Touch ID® or Face ID® with the FORUM mobile app. Enjoy on-the-go account access including mobile check deposits, finding convenient branch and ATM locations, receiving account alerts, paying bills, and more with FORUM’s easy-to-use app. MONITOR YOUR ACCOUNT • View account balances, transaction history, and details • Setup account alerts with push notifications, text, or email GET THE MOST FROM YOUR CARDS • Clearly see your purchases with cleaned up merchant names, location on a map and store info • Keep a close eye on your spending with spend summaries to see where you’re using your card online and in-store. • Get 24-hour self-service at your fingertips. Activate cards, tell us when you’re traveling, and report cards lost or stolen. • Stay in control with real-time alerts and controls. Lock your card, set spending limits and determine where your card can be used. PERFORM TRANSACTIONS • Deposit a check and manage pending deposits • Make a payment to your loan or credit card • Setup and manage transfers • Pay bills and view payment history • Manage your budget ADD A SERVICE • Open an account • Apply for a loan • Enroll in CU Online RESOURCES • Schedule an appointment with a FORUM representative • Find an ATM or Branch Location • View your FICO® Score • Securely communicate with FORUM • Savings and loan Calculators • Receive FORUM news and updates Disclosure Some features may be available for eligible accounts and members only. Face ID and Touch ID are registered trademarks of Apple, Inc. FICO is a registered trademark of Fair Issac Corporation in the United States and other countries. Message and data rates may apply. Such charges include those from your communications service provider. Alerts may be delayed or undelivered for various reasons, including service outages affecting your phone, wireless, or internet provider; technology failures; and system capacity limitations. Deposit products are federally insured by NCUA Equal Opportunity Lender
