Frankenmuth Credit Union

Before the newest updates, the app worked fine. Now it barely works when I need it to, won’t show account info when I need to see it. It says no info on account available but the amount on accounts screen show fine. Can’t transfer money easily anymore after updates. I had no issues with it before, it was five stars now I just want to give it 1 star because of everything that just won’t work when I need it to

Does the app go down for maintenance at 5 a.m.? This is the most inconvenient time to do such a thing. Try doing it at an earlier time when people aren’t waking up and getting ready for their day.

Charged $10 membership fee, no other credit union I am a member charged a fee but hubby wanted a local bank, so we paid fee. Then issue with getting debit cards, took two months. I was unwilling to move funds until I had access to account. Was encourages the use of their online banking then after 3 months charges $4.95 monthly fee. Thought local banking to save money, instead I am being charged fees for services that I don’t use….frustrating experience. Will be closing account and stay with Wildfire CU.

Never had issues with the app until the last update. Ever since then the app has totally SUCKED! It doesn’t login right anymore and takes forever loading things and sometimes completely crashes making it basically unusable. I have an iPhone 12 Pro Max and several of my other friends with iPhones have issues with their Frankenmuth app as well. Could use a total update for iPhone users!

I have 5G full bars and the app won’t let me login into my account. This isn’t the first time it has happened. But it seems more than coincidental that everytime I need to transfer money or to check my account the services aren’t able to login me into my account.

All of the new art is so pretty! Easy to navigate, too—Face ID is a godsend, and I’d much rather use that than type in a password every time.

The update makes the app super sleek as well as almost completely uninterrupted by loading screens. Overall a fantastically up to date app with outstanding features!

I’ve never had issues with this app until now. I log in and do what I need to and the app shuts right down before I am finished. This is happening every single time now. I have to log in multiple times just to finish what I wanted to do on the app. I have an iPhone 12.

Hate the new update. I keep most of everything in my savings and transfer when I need to. Now I have to schedule a transfer a day in advance? What in the world! Change it back! I should be able to transfer my own money right away when I need it!

i swear the app doesn’t work after midnight. always “undergoing maintenance” but still doesn’t work

This app barely works!!!!! It’s so annoying. I have tried to login multiple times. Many many times. It asks me a security question and when I answer it correctly it just sits there and loads and loads and loads. Nothing doesn’t log in.

Sick of having to call every time to activate Apple Pay or to simply change my email address on file. This app is light years behind others

All of sudden I cannot access the mobile app. Going on four days. Never have had this happen

Good bank but I hate this app with a passion it’s always shut down or not working😐

Worse than last app. Logging in is more of a pain, figure they would go to finger print login like everyone else. Instead you have to sift through advertisements and open extra tab to log in. And color scheme is hard on the eyes. Mobile banking is important to me as I live a distance from this establishment.

Newest update isn’t good. Can’t even check other accounts that are linked to your main account or transfer money into said linked accounts. Each update removes more and more features for some reason. Just deliete the app and log in online it’s stil the old way and still actually works..at least for now.or just change banks.. yes it’s a bank now they’ve lost all there small town credit union feel and appeal years ago.