This app is very handy. The user interface is patterned after the Fremont Bank online customer portal designed for web browsers when logging on via laptops or desktop computers. Obviously mobile devices have less screen real estate so there are some necessary differences in some aspects of the layout. But the design in my estimation is very respectful to the intent of the web browser interface which I find very logical and easy to use. So, if you are used to the desktop browser version of the Fremont Bank customer account portal and like it, you’ll like the mobile app.
I’ve been a customer of Fremont Bank since 1975. My first homeowners through them. I have since moved 125 miles from Union City and there is no Fremont Bank in the Sacramento region but I still choose to use Fremont Bank because they’ve always been good to me. All my transactions can be done mobile eight. I don’t think I’ve been to the inside of a branch since I moved was eight or nine years ago. My wife and I like the small town field of the bank.
Its been 6+ years and still no mortgages in the app. There’s no in-app bug reporting feature? The bug reporting process is grueling through a series of multiple phone calls and repeat conversations it took just to get the finger print reader to work on this last update. Turn around time was slow at best to see an update. At least it was fixed for iphone 7. Thank you Fremont but the road to get here was ridiculous. Mr. Cooper banking app. The best hands down. Feature and UX is the best online banking app I've used ever for managing banking. Theres even a principle only payment option. I hope Fremont will use Mr. Cooper as a benchmark and step up their game b/c I've all but given up spending my time to wade through their QA process which was haphazard at best.
Newest version of Fremont Bank delivers. Easy to check activity and even categorize the expense or income. Last feature may take many a little time to see how helpful this is when do your taxes. Even to do bill pay or send money electronically with Zelle is easy to do and then check that payment was completed successfully. Major improvement from prior versions.
Fremont bank has put in a lot of effort and money to improve the user experience for mobile online banking recently. The user interface is easy to navigate through and you can also link accounts from other banks! This interface will definitely help even those that aren't savvy with technology. Kudos to Fremont bank and team!
At first I was able to see our family accounts from the app. My wife created her own account but was not able to see the shared account. I went to the Newark office and they emailed the group who does the configuration. After about 5 days my wife was able to see the shared account from the app, this was great progress. But I logged on and I was not able to see the savings/checking accounts anymore. I went back to the Newark office and they emailed the group about this new issue. I hope the issue will be resolved soon because I have bill pay to add. Thank you.
I love that I can add a description of my own for every transaction on my account (checks, any type of deposit, electronic transactions, you name it. Thank you, Fremont Bank! Super well done. I don’t know of any other bank that offers this. I’m so happy I just switched from my old bank to you guys. ONWARD!
I have used many apps but I have to say, the Fremont bank app is one of the best. I am very computer savvy and can really work my way around an app., so I say for people who are not very comfortable using computers or apps. including online banking will find it easy to navigate and if you need help, customer reps. are right there.
Simple, easy to navigate, fast, and accurate! I really like the running balance after each transaction. This feature helps me to keep track of my spending. I also like the use of color. Use more of it to make things stand out! Thanks for all the thought your team put into this!
Checking my balances and transaction history is a breeze. You can pay your bills manually or set up automated payments. You can also send and receive money with Zelle, FB client to client accnt transfer, or you can make bank to bank transfers. Very useful. Setup was actually a little rocky but the customer service team makes up for that. Great overall.
Fremont Bank continues to strive to create the most friendly user interface for their clients. The beauty of this app is you can use face recognition, in addition it exactly mirrors what you would see if you were looking at it on the computer or online. Very easy, very intuitive.
This isn't really an app because it opens onto a website. Once there, it lacks crucial functionality and key points of communication. When I had errors setting up an auto-payment, I was directed to call customer service and they proceeded to suggest I try using their website (not the app) and only use the Edge browser (less than 7% of web browser users) That should tell you everything you need to know about what era of technological savvy you should expect.
Frequently when I’m out and about, I find the need to verify a piece of personal financial information. The Fremont Bank mobile app makes this process easy and convenient. Been able to do business at a time convenient to me is much appreciated.
Whether online or in person, Fremont Bank has met every test of financial security that I’ve needed for over 40 years. With issues of fraud at an all time high, Fremont Bank has met every test and they protected my accounts and that’s why they get five stars. They are a “people” centric bank.
I have network. Nothing has changed in my home or on my phone and everything else works. Is it the newest version of iOS that is the problem? Tried uninstalling and reinstalling, same thing. Ugh. Not good when your bank is 350 miles away and you only have a phone!!!
The online banking is really a friendly user. It was easy to log in and use all the other apps. It made my life easy. Having mobile banking made my life easy as I had access to my account and could make a deposit without going to the branch during this pandemic. Thanks for this fantastic service
Amazing Update! The new standard for Financial Apps
I’ve been with Fremont bank for a few years now and this recent update should be the new baseline for all financial apps! The integration with external accounts The ease of access to bill pay and statements The overall look. Everything is Five Stars!
I’ve been with many banks over the years and I found that logging onto my banking website to look at my information as about the easiest thing that I have completed with my new free my bank account I really like it
Simple, user-intuitive and allows me the ability to deposit checks, check balances, transfer money, and even pay my friends and retailers via Zelle- all without leaving home
If you are with Fremont Bank, you should be using this app. If you are not with Fremont Bank you should consider changing over. I have been several banking applications in my lifetime and this is by far the most user-friendly.
The web developers have created an extraordinary user-friendly site. They must have consulted extensively with actual users! I have actually recommended to other banks I deal with that they check out Fremont’s site…
For my bank did amazing job on this app it is super easy to manage your money and to make quick transfers to account to account thank you for making this account and thank you for making my life so much easier with my new banking app
I really like the app through my bank does an excellent job of making sure money calculates and that it adds up to what I have on paper; that is how I use to feel currently I like the app but I feel like the system knows how much money I put into the account and switches transactions around I screen shot it to make sure I wasn’t wrong; it’s a money game
I enjoy how convenient this local bank’s app is to use and it meets all my needs. I’m glad I left a large bank to support my local bank and if I need to speak to someone I always get great service over the phone or via email too! Yea!
Fremont Bank .bank gives very good customer service. All the employees are very knowledgeable of my banking issue/concerns I would recommend for my bank to anyone that’s looking for a small bank to take care of their personal needs thank you James
Big improvement over the past apps, I am happy with this app because it shows me everything I need to know real time. The app continues to give me satisfaction and is excellent in the way it works so I am very happy with it. Continue the excellent service. Thank you
I had once posted about having problems with the app. I am pleased to say that it is working and the customer service was amazing. They helped me get everything working and even called for a follow up to make sure I was still all good. Thank you! Oh & shout out to Flower for being so sweet on the call.
Living out of state, I depend on the app in my everyday life. Depositing checks is quick, easy, and reliable. Checking transactions both completed and pending gives me confidence everything is in order.
Before we could only get our bank accounts- checking / savings. Now all the other accounts are there to manage from the app. Love it. Don’t have to dig out the computer to do it anymore.
Great local bank I was able to get an SBA loan for my business. They help me through the entire process. Erick and July were amazing. They are knowledgeable and professional. I will recommend them to all friends and family. Thank you.
The app won’t let me lock my card if i lose it or misplace it i have to download another app that locks it which is such a hassle because before it was all in one app at the touch of a button and if you make purchases on Friday they won’t show up on your account till maybe monday which is hard for me when i only use my card on weekends so I never know how much i spent that day !
I wish I could write a note for each online deposit to mark where it came from since I deposit many checks with the same amount and it is hard to say which is which in the transaction report in the app Otherwise there are many improvements that are working great
Great to have all the accounts in one place. Like the additional security features of the app and feel safe and secure with Fremont Bank I can check principal and interest payment information as well as description of deosirs.
I have no complaints. It doesn’t glitch or crash. It is secure and will not open without my password or Face ID. It displays all my transactions practically instantly. It’s easy to navigate. Deposits don’t fail. It’s an efficient app and works great for me.
For being a smaller bank compared to other larger nation wide banks this app is run so well and has absolutely every option that you need to handle your account- either personal or business.
Overall the opposite is good then gives access to everything you need. it’s not always intuitive and sometimes you have to go back-and-forth and search for things like making a payment to your HELOC.
I just opened accounts at Fremont bank a few weeks ago! At first there were some hiccups but now it’s easy peasy. Easy transferring account to account or outside transfers.
This bank company has been my bank for more than three years. And having with this app saves me a lot of time. Instead going to the bank I do my transaction regarding my money anywhere with this apps. Good job 👍
I love how I am able to view my accounts at Fremont bank as well as other banks all in one place it makes managing my finances much more efficient and I wouldn’t have even known about that feature without help from the Brentwood Branch❤️
It just takes seconds for me to look at my account daily. I am so grateful that I can securely monitor my account and immediately take action thru the app.
I love the app since all of the updates (: I really like being able to link my other bank accounts together so I can see all of them on one screen. Way more user friendly.
I find it very convenient to access my accounts thru an app as opposed to the web site. I especially like the deposit feature! Easy to manipulate. Thank you!
The new Fremont bank app is very user friendly. We can make check deposits, transfers, viewing monthly statements from convenience of home. I used Zelle to transfer money instantly to my friend very easily.
The app doesn’t include a way to see you full account number and routing number on one screen to help with setting up links to the account from external sources. The app doesn’t try to auto login with FaceID if Configured when first launched.
A brand new mobile and online banking experience is here. Our modernized mobile app and online portal will make banking on the go easier than ever. • One Stop Shop: Anything you can do on online banking, you will be able to do on the Fremont Bank mobile app. • Get The Big Picture : With visual tools that track spending and budgeting, our Personal Finance Management widget allows you to link your accounts from other banks so you can get the full financial picture. • Control: Search, review, set alerts and even dispute a transaction right from your transaction history. • Swift, Simple Deposits: Get your funds when you need them. Mobile check deposits submitted until 7:00 pm PT will typically be available the next day. • A Better Way to Pay: Instantly transfer between accounts and pay your family and friends with ease using Zelle®. • Stronger Safety: From facial and fingerprint login to two factor authentication, security has never been tighter and easier to manage. About Fremont Bank Fremont Bank (www.fremontbank.com) is a leading retail and commercial bank, California mortgage lender, award winning philanthropic business and consistently ranks in Bay Area News Group’s “Top Bay Area Workplaces.” Founded in 1964, Fremont Bank is one of the oldest independent family owned and managed banks in the state. Fremont bank focuses on personalized service for clients, with 20 branches across the counties of Alameda, Contra Costa, Santa Clara, San Francisco and Monterey. Find Fremont Bank on Facebook at www.fb.com/fremontbank and on Twitter at @FremontBank
