FSCB Mobile Banking!

Finance
Rating
2.2 (121)
Size
88.8 MB
Age rating
4+
Current version
5.0.2
Price
Free
Seller
First State Community Bank
Last update
2 years ago
Version OS
11.0 or later
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User Reviews for FSCB Mobile Banking!

2.17 out of 5
121 Ratings
7 months ago, lmaiken
Frustrating
I’ve used this bank for a number of years and really like the bank because of convenient locations. However for the amount of years I’ve been with this bank the app has been poor quality. What I mean by that is NONE of the features of the app will work correctly all at the same time. Which is….fine, mostly because I don’t use them all anyways. I’ve tried to use the mobile check deposit in the app over the years and it has NEVER worked for me. Fine, the bank isn’t far to drive to. However the most frustrating thing is when you can’t login because it says invalid name and password but it’s saved to your phone and haven’t changed it. So you go in and change the password get it re-saved and then it says the same thing the very next time you log into it. This doesn’t happen often, but when it does it takes awhile for it to be working again. Honestly, it makes me want to switch banks because I should at least be able to log in and see my money whenever I want. And the part that’s annoying is that I would have to change all of my financial stuff to do so all because of a lousy app.
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2 months ago, Mr. Crypto-maniac
‼️⚠️⛔️⚠️‼️BEWARE⛔️⚠️‼️⚠️⛔️
I am extremely disappointed with the performance of this app. It frequently fails to load and exhibits inconsistent behavior in displaying account balances and transactions. For instance, after making a purchase, the transaction initially appears and the balance updates accordingly. However, upon reopening the app, the transaction mysteriously disappears and the balance reverts to its previous state. This inconsistency is not only confusing but also potentially misleading, as it could lead users to believe they have more funds than actually available, possibly resulting in overdraft fees. Additionally, the app struggles with basic functionality, often taking an unreasonably long time to reach the login screen. I can confirm that these issues are not related to my phone or WiFi connection, as suggested by the app support. This app is currently the most problematic one on my iPhone 13 Pro Max. Users should monitor their accounts vigilantly to avoid any financial mishaps.
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2 months ago, DedMeatPxiQueen
This app needs work
I absolutely love banking here but this app is a nightmare. After my card was hacked and dealing with the stress of fraud (which the bank was amazing at calming my nerves and straightening everything out) I have to keep my card locked to feel safe and secure. There is no way to go online and unlock my card, only through the app. If there is an emergency or I’m trying to pay a bill or checking out at the store, it is an absolute mess trying to functionally do so without having to hold up a line to call in and stay on the phone so they can lock it back when I’m completed with my purchase or payment. At minimum 3 days a week, the app is inaccessible. Again, I love banking with First State but this app needs a lot of attention and work.
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2 years ago, Luv2TeachFirsties
A lot of glitches that don’t get fixed
Please fix the glitches. I can not open the app sometimes and the issue is getting worse. The app will either freeze or continue to load with no progress. This is a huge issue and I’m contemplating switching banks.
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2 months ago, ghyuipok667890
Doesn’t load EVER
Bro where do I even start with this app. I’m 22, been with this bank since I was 16. This app is absolutely horrible, more times than not, I’d say 7/10 times, it never loads. Now I don’t mean, loads for a long time, refresh the app, restart your phone, then it works, no that’s not how it works at all. If this app decides that it doesn’t want to load, then it never will. I’ve found it wanting to do this at the absolute worst times, when I get paid, when I wanna move money from one account to another, when it’s time to pay bills. It happens so often, I usually just have to call the bank and have them do all of these things for me, which COMPLETELY eliminates the purpose of having the app in the first place. Just like, COME ON, make the app work!!!!! PUT YOUR CUSTOMERS FIRST OR IM SWITCHING BANKS THAT HAVE A BETTER PHONE APP!!!!
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2 years ago, ArielRjce
Loading too much
I have this bank but honestly I’m about to find another. This app has my face ID as well as my password. But when I go into the log in screen, it loads for a very long time. To the extent I’m not even getting to the home page but instead getting “sorry couldn’t load” and when face id works I try using the password, it simply loads instead of even letting me type my password in. On top of all this, I’m not just only struggling to look at my bank account but there is no phone number I can access to look at it as a back up. This is not the best app for banking. You need to update your system!!
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1 year ago, Qawsedrftgyhujikopzcvbnm7
It’s pretty bad
This app glitches more than any other app I’ve ever installed in my whole life. The frustration and anxiety of needing to know how much money you have only for the app to stop working for no reason is too much. And at least with other apps when you close them out they’ll start working but not this one. There was less glitches before the design change but this has been a consistent problem for me since I’ve had the app. What good is a site that just looks pretty but fails to serve it’s purpose?
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2 years ago, HCPatton
What a garbage app
Pretty much the same problem as everyone else. Constantly says “no connection” when trying to sign in when I have an amazing connection. The bank will send you a 12 digit number as your ID, which works, but if you try to change it…your password…security question, etc etc it will lock your account out. I even took screenshots before I pressed submit to make sure it wasn’t user error but it was not. Super aggravating from an otherwise great bank.
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3 years ago, kmbl859
Horrible update. WHAT HAPPENED?
I updated my phone to iOS 14.7 and my FSCB app updated as well. Now it looks totally different, there are ads suddenly. My available balance is NEVER CORRECT, constantly being overdrafted because my pending transactions don’t post for 2-3 weeks! Today I watched my bank account slowly deplete throughout the day, a few dollars at a time and can’t even pinpoint these transactions because they could have happened at any time.
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2 months ago, Bc up
Horrible
Hate this app!! Always slow to load if it even loads! You can guarantee there will be a few days out of the month that you can’t even access this app for hours. I should be able to log right in and look at my account without any issues. I’ve never been satisfied with this app and makes me want to explore other banks.
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2 months ago, rt3v76faw
Unusable Too Often
This is the worst app I’ve ever had to put up with. All my other apps function great. This is the only one that frequently drives me up the wall because it errors out half the time when I try logging in. Surprising to see it has 2 stars. Must be employees being forced to leave positive reviews to counteract the negative in an attempt to get the rating up.
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1 month ago, foxkaklrlgovo
👎🏻
I’m not one to leave negative reviews but my god. This app is totally useless. I’ve had this same bank for 7 years. I cannot believe its mobile banking hasn’t improved in the slightest. If I’m even lucky enough to be able to sign in, I hit a brick wall immediately after every time! I should not have to sit here for 20 minutes trying to lock my card.
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5 years ago, AlphRunt
Having trouble with mobile deposit! 😡
It says that it cannot accept my check at the time but when I try to re enter it it says it’s already been accepted. I never get a confirmation number and I end up having to go to the bank anyway. Super inconvenient!
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3 years ago, AnnieEagle
Won’t even open. Useless
For 2 weeks it’s crashed on opening. Its of. I value if it won’t even open. I’ve uninstalled, reinstalled, restarted my phone multiple times. Nothing works. This is how I interact with my bank, pay bills, etc. I’ll have to change to a bank that has a functioning app. Update ..... The vendor the bank uses to build and support this app told me (thru the bank support line) that the problem is the Nord VPN I use. All of my other banking apps and brokerage firm apps work with the VPN. Think about it. Their answer is to turn off the VPN for banking, then turn it back on. FSCB needs a new vendor.
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4 years ago, 04tl
Securo serv
Constantly having issues with the feature in the app that lets you lock/unlock your card. I usually have it locked for security and sometimes the feature won’t even load up at all when I need to unlock my card. Also sometimes the app has an issue where it won’t load up at all. This is really frustrating.
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4 years ago, JoveroIV
UX designed by Elementary School student?
Whoever designed this user interface must really like menus because there are menus on top of menus, sometimes 2 visible at once. User experience isn’t something that can be fixed later, it needs to be at the forefront of app design. These are the kind of things that matter to people deciding which bank they want to invest in.
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4 years ago, sn:412
This app!!!!!?
Love my bank hate this banking app if it’s not updating its saying my sign in is wrong and then when I do get it to take the sign in it locks up on the secret word question page So much hassle just to see my account Even the nick name is a pain ... Jazz
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12 months ago, ddhjufffgv
Just doesn’t work
Have a bank location like 2 miles from my house and the insides closed so I can’t go in and get help that way. The app itself will not let me log in even though I got all the information correct and it works through the website
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2 months ago, bblluummppkkiinn
Don’t use
Constantly having issues with the app, it’s to the point I feel like they want you to visit the bank or to call them. I just want to check my account and I have to jump through hoops just to do so. It’ll work maybe once a week if I’m lucky.
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4 years ago, TimidAlakazam
Could Not Load
Cannot use app with cellular data. WiFi only.
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2 months ago, Bwwchampion69
Awful
Constantly dealing with getting logged out on top of the app never working when I need to view my statement. I look a couple times a week at least and it’s always giving me some type of problem.
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2 months ago, JD15283
Worst banking app I’ve used
I’ve banked with several institutions over the years and while I like banking local, the app is very inadequate. It is always down or extremely slow and the functions are very limited and or don’t work.
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2 months ago, ColtonHusk
Never loads
It would be amazing if they would put some work into updating and fixing the app so it would actually load for the consumer. Ready to switch banks over how terrible the app has been lately.
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2 years ago, Wondering Pinterest lover
Zoink
Every time I try and open app it says time ran out and doesn’t work! Tried re downloading and tried turning off phone, still doesn’t work! Bla
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2 months ago, Ubobquevians
This App is Awful
App will work how it should about 25% of the time. Other times you’ll just be stuck on the title page and never be able to log in. Or you’ll log in and it will never load. Just a garage app
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2 years ago, terinashby28
Does not lock card
Does not lock card after transactions as it says it should when you choose.
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2 months ago, wjmomo
App issues logging in recently
Never had issues with app until recently. Lately it is a nightmare to log in.
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1 year ago, Katelyn 123 ABC
GLITCHY
I can’t get it to work half the time. It’s constantly having new issues and glitches.
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5 years ago, 1269001906
Completely useless
The app will erase all your saved log in information, locking you out of the app to the point where you have no way of viewing your balances. Beyond frustrating because it will happen once a month. Good luck.
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2 months ago, Mobil bankinggggg
Terrible
Love the bank but this app is driving me nuts. It never loads or works. I can’t check my balance when I want and they always seem to be having IT problems. It’s terrible.
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5 years ago, Banker63050
Great, but needs update for iOS13
App has been glitchy since release of iOS13
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5 years ago, angry upset individual
App hasn’t worked in month
This app hasn’t worked for month and still isn’t it’s the worst dang app ever. I hate this bank since it switched from Bank of America. Love my local banking staff but hate the bank in general and the app is the worst.
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6 years ago, zzzxxxxxfbffghhffhfdd
Not a good app
I tried to download the app and have had several issues so I would say that the app isn’t very good at all also even though I have one star I wouldn’t have given any but you make me give at least one
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2 months ago, Billy bob JRKH
Terrible
Absolutely worst banking app on the store. It never works I’m switching banks because of the app. It is that bad. Rather have a different bank with a better app than this joke off an app
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2 years ago, Bailey carol
Banking problem
This new change is all messed up I can never get on my account it’s about time to change banks
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1 year ago, Lime kill
Poor quality
This app freezes most of time. I delete app and try again. No luck. Please do something!
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2 years ago, Not a illiterate moron
Pretty terrible app
Lucky to be able to even login, the check deposit feature is real glitchy… not a good app…
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2 months ago, Crystal37843
App
This app never works when I need it to. I never know how much is in my account because it won’t load!!
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2 months ago, nikki_marie05
Never loads
This app is terrible. It never loads and I end up getting on the safari and it works great. Fix this app. It’s sad.
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4 years ago, YondeeFeedZ
Dumbness
The app is very buggy. The dammed app hasn’t let me view my account to see how much money I have. It’s extremely infuriating, might switch banks because of this.
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3 years ago, TheHawkeye76
Stopped working
Hasn't worked in weeks. Doesn't even open.
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2 months ago, Facemeltin
Awful!
Fix your app! It’s terrible! Only opens and works like 10% of the time, and I have Apple 15 pro.
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2 months ago, TaylorLoethen
Keeps crashing
This app keeps crashing on 17.3, is there any way to fix this issue?
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4 years ago, kw3651829
Terrible
If I could give 0 stars, I would. The mobile deposit feature never works.
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2 months ago, 1993mustang
Will not load
This app does not load and won’t work on a frequent basis.
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2 years ago, Holdenwade97
Cannot Access App
The app won’t even open for me to check my balance!
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3 years ago, Mckaylaschrum
CRASHES EVERY TIME
I swear this bank app crashes every other time I use it. Never wants to load. It drives me absolutely insane
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2 months ago, Nsorth1985
Never works
This app is horrible!! It never works half the time
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2 years ago, sincerelyjacs
A mess.
I’m not sure how this bank is ranked #1 anything to be completely honest. The app barely works, it’s like your developers don’t even know what they’re doing. IF the login screen will even load, most of the time it won’t actually log in. The screen will be stuck on a loading emblem when it is not actually loading anything. Other times it will act as if it’s loaded the login screen when there isn’t even a button to log in and force closing and restarting the app does not fix it. I have to login to online banking to view my account and extremely obnoxious amount especially considering you have an app for a reason, so why for 4 years has this been the same. The app gets updated to look more sleek but the function stays crap. After 10:30 pm my account always reflects some wonky number, I understand system maintenance but never in my life has a bank account become a mess during the night for maintenance. There have been warm holds out on my card for absolutely no reason bc of me using the app to lock it before. Customer service is not 24 hours whatsoever yet there are articles online stating you can receive help anytime. If you can choose a different or better bank, do it. I’ve not had any security issues but it’s ridiculous this bank is so advertised as being ranked #1 in my state before yet the nearest location is 30 minutes away in a small town, customer service takes forever, the app is a mess and spotty, and everything moves extremely slow if you have to encounter the actual bank.
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5 years ago, You guys blow
Junk
My app is starting not to open. Maybe an update needs to happen.
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