Gattis Pizza is the best, and so is their app! Intuitive and quick, much faster to create custom pizzas then Pizza Hut app. Easy to apply coupons/deals, even after filling your cart. The version I have does not let me pay through the app. It makes me enter cash as payment type. Fix that, and I’ll add a star!
So everything about the app is fine, they give you a variety of pizza and even a create your own pizza. Only problem is entering codes for the coupons you earn throughout the app. I get 2 results from entering the codes they give me. As soon as I tap apply, nothing happens and it’s just there. Other thing is it gives me an error so basically I get a coupon that won’t go through and expires in a couple weeks. Other than that, it’s an easier way to order pizza in my opinion.
So the app does what you need and the layout (circa Windows 97) is easy to view and use, but there are a few annoying things. 1- visually, it is so outdated and old looking. Hella basic. 2- I have 2 locations within 1.5 miles and it doesn’t let me choose which I want for carry out. 3- the app provides no estimated pickup time upon completion of the order. Have to wait for an email which tends to come at all different times. (Sometimes immediately upon placement, while other times I’ve already picked it up or got my delivery before the confirmation arrives to my inbox). 4- there is no order summary on the payment page, so if you enter your card info and then wanna double check one more time before submitting, you have to go back to the cart, then back to the payment screen. The input info isn’t retained between transitions.
This is the most horribly designed app I’ve had the displeasure of battling with in a very long time. It isn’t intuitive in the slightest, ordering as a guest won’t let you apply coupons to your order properly, creating a custom pizza doesn’t give you the option to add it to your order when you’re done building it, and on and on and on. To make matters worse, I called Gatti’s to place an order instead, and they told me they don’t have any visibility into any of the deals/coupons available in the app. Needless to say, I’ll never order pizza from Gatti’s again.
The app is okay and it gets the basic job done, but it doesn’t have a way to check your order. The last few times the confirmation email has been delayed and I had no way of proving that we had ordered it. I also wish there was a way to add a tip. You can do it when you pick it up, but it would be more convenient to have a way to do it in the app.
When we called to order nobody answered so put it online. Been hour and half still no pizza. So I got message saying DoorDash was coming. I called and spoke with someone and was told they do not have company drivers anymore. I was speaking with the man told him the wait was unacceptable and I would go elsewhere instead of working on changing my mind he hung up on me. To the managers at Pflugerville you need to train phone people. Sad as former driver and having son that drove for Gattis.
Love the value menu. But if you choose 2 medium pizzas, the app does not allow you to choose different toppings for each pizza. They also removed the comment box on the payment page. This needs to be added back in with plenty of room to give a detailed order if needed.
This Is the best pizza. Perfectly made and the crust to die for. Our whole order was fresh and warm. Best I’ve had from a pizza place in a very long time. Thank you Georgetown Gattis pizza and your yummy brownies as well as the chocolate chip cookies. WOW terrific. I definitely will be back
I love the convenience of the app however it never sends me an emoji confirmation, so I have no way to check on my order. I wish I could see my order status either in an email or through the app.
I can’t create an account because it says “Google mapping service cannot locate your address.” I find that hard to believe. The address works in every other function.
I’ve been eating Gatti’s pizza since it was at The Pizza Place in Austin 50 years ago. I’ve been ordering delivery since then and this app was impossible to make work. I installed my address and all the stupid stuff that they can sell to others and it still didn’t work. I give up Good pizza though
I loved the previous versions of the app - I didn’t care that it was not as flashy as the Dominos app. I could put my order in and pay when I picked up but now the app will not let you create an order unless you put in a credit card. BRING BACK THE PAY AT THE STORE OPTION!!!! I don’t trust the security of the app, I will not store my card with a pizza place.
I created two different accounts to try to accumulate points! Both accounts don’t work with this app and we visit Mr Gatti’s very frequently. I have deleted the app and added it to see if it was a bug, but nope Im still unsuccessful. This app definitely needs help, revamping and a new design. DONT WASTE YOUR TIME DOWNLOADING THIS APP FOR IPHONES, it doesn’t work. -Ashley
The app is fine except that you cannot track your order in app once it’s been placed. You don’t know delivery time until after ordering. Needs a few updates.
App is great! I just wish you could see your order history. I don’t always get emails after I order so seeing a history would help to be sure my order was submitted.
Love Mr. Gatti's, love the app. Clear and easy to use. Very straightforward ordering system. Codes work properly and coupons are great! If you ain't eating Gatti's, you're doing it wrong.
I was going to place an order and it said that my rewards was going to be included, but I was like “maybe I’ll place my order later on” so when I backed it, it was gone my rewards just disappeared even tho I didn’t use it
I use apps for ordering/delivery with Pizza Hut, Domino’s, Papa Johns and many other restaurants and have never had an issue with “google maps not being able to locate address”. I am unable to use this app so I’ll stick with the others until this issue gets fixed. 😒
The app is not intuitive for using a coupon. The default card won't change. You can't update a current card when the expiration date changes. Have to put in a new one.
Worst sign up service ever. Tried four times, but Google won't recgonize my address lol. Just use FB or Google sign in. Jesus. Oh, also, tried to see if I had previous acct, they sent me link that did not open at ALL. Jesus. I cannot believe this is real app experience in the modern world. Going somewhere else now
I am able to order, decent specials but the credit card stores never works, not the most user friendly app either. The ranch is worth dealing with the crappy app.
Clumsy app and hard to read if you have vision issues. The app does not adjust to screen invert and it difficult to read th fields in the order and sign up.
I haven’t been able to use this app. It keeps saying that google maps can’t find my address and location, so I haven’t been able to create a profile or order as a guest because can’t locate a store.
The app should include estimated delivery time before wasting my time. I just called the store and told them I want to cancel and put on hold. And still waiting. Maybe best to add delivery estimated time.
Ordering currently available for U.S residents. Satisfying your inner craving for Gatti's Pizza just got easier! With the new official Gatti's Pizza iPhone app, you can order from any of our participating Gatti's Pizza locations while on the go! FEATURES: - If you are already a Gatti's Pizza Online customer, you are already set up for Mobile Ordering. Simply log in and get started! - Not at home? The Gatti's Pizza iPhone App will use your phone GPS coordinates to determine the store closest to your current location. - Orders are saved to the app for easy review. - Browse through available coupons and view the specific items that they apply to. - Apply the desired coupon at the cart with a simple click. - Instantly view additional coupons applicable as and when changes are made to the cart. - Apply coupon codes. You will be prompted to opt-in or opt-out of push notifications upon the first app start up after download from Apple App Store to an iOS device. Once a selection has been made, any changes to push notifications preferences have to come from your device operating system settings.
