For some reason my iphone stop to show an “ event type” (UPS USPS FedEx etc. ) I had delete it and reinstall it. It does not fix it. So now I have to go back to paper. Any advice? Please.
When the app is working it really does make your life easier especially if you work for a building. Makes scanning packages so easy, also makes reading tenants notes and request easy also. No complaints just keep improving the app and thanks for the hard work.
As a doorman I was told I can use this app! But every single time I use it I end up using the original scanner I was provide in my front desk! Is frustrating using this at this moment! Sometime I have to scan twice cause either is giving the wrong apartment or don’t scan at all! Other wise I like this app cause is more convenient specially when I get a lot of packages! Please improve this app! Thank you!
The app is very strange to say the least. It works when it works about 35% of the time & its extremely frustrating to use. At the moment I can’t access my account on the app, yet the same account could be accessed via the website?!
It's definitely better than the previous version. However this new app needs some work: It's behind 2 days the actual events, it crashes very often, some features (like pictures) are not available yet. So far I am ok with it. I can quickly look up some info and do some editing, things that were not available on the other one. Hopefully, all of the issues above mentioned will be fixed soon with a simple update.
After updating the new version, now all the work orders only shows previous date behind. There’s a bug on this new update. Please take a look at the issue, is messing up my work as a handyman and delaying tenants from getting their maintenance requests done on proper timely manner.
Stopped working a few months ago doesn’t load it all now. Contact inventor they don’t know how to fix it. It works on some phones. It doesn’t work on other phones. Makes no sense at all.
I been using building link as far as 8 years now and they come up with tons of useful features. App helps you to do things on the go. Ether you logging in or log packages out or opening or closing requests you name it. And if there any issues with app usually I submit a ticket and get resolved issues in couple of hours. If someone not happy about app and building link in general then go back to pen and paper.
My building in Midtown has been using BuildingLink for 2 years now. And we love how they're always coming up with new useful stuff to make my job easier and easier. Their new iPad app enables me to be more mobile at the office, where I can handle unexpected matters on the spot and get more done in less time. I can't say enough good things about it and am excited to see what they'll come up with next!
Great app to use for your day to day management operations and also staying up to date on what’s occurring in the property without a PC. I like the fact that I can review and manage resident reservations, event logs, work orders, and sent emergency notifications straight from my mobile phone which helps me when actively moving around the property.
For the most part the "building link for managers and staff" for the iPhone/iPad app works well, but the app still needs some improvements like being able to create/add in a Front Desk Instruction and to be able to view/add in Calendar events/reservations. Hopefully those upgrades will be in the next update to make this app a little more convenient to complete our tasks. Thanks :-)
I can keep track of the pulse of the building at any moment and from anywhere. Connectivity, clear communication, and accountability are keys to success in our business. Building link Geo provides an interface that is intuitive, uncluttered, simple, yet chock-full of information.
This application is great... Keeps everything nice and synched between PC and iDevices. But please update the app to allow scanning of packages using the camera of our devices. I understand if this may cut into your bottom line, but Christmas will be here fast and the wire on the scanner isn't nearly long enough and my building will not buy the wireless scanner.
BuildingLink in general is awesome. And there are so many things to love about being able to access it from your mobile device. However, there are some important features on BuildingLink that are not accessible from the app such as the calendar, adding front desk instructions, parking management, etc. I would love to be able to have full access to the BuildingLink website via this mobile app.
It's a great app to start off and needs lil improvement. One major thing that would make this app even better would be a bar scanner. I use it at my job for every package. So that would be great if you guys applied it to the app. :)
Working great! No complaints I enter an item and it shows up immediately. I also enjoy some of the other features like the scanner for packages and signature pad.
I use this app all the time we loose our CPU Internet connection. Works well with scanning all parcels into the system. Great work. Don't know why others have issues.
The app is amazing it allows me to manage my building entries and close maintenance request in a flash. I would have added the calendar option to it. That would have been the ice cream on the cake for a Five star
I use this app on my iPhone for work purposes. It has not been fully functional or high speed and has been deemed unsuitable for some aspects of work. I really hope a tweaking of the concept could give a better version with aspects to the ImageR event log, possible dark modes, etc.
Geo app doesn’t work on 5G cellular network and does work fine on WIFI network both at home and work. Please help as I rely on Geo building link to do my work. You must update your app to accept 5G networks or you will recur lot more complaints regarding this kind of issue. Thank you and hope that you can resolve this issue in a timely fashion.
This app is garbage now. It takes 5 times longer to sync upon startup and my staff has noticed that packages scanned in via the app mysteriously disappear sometimes. Bring back the old version. It may not look as clean as this, but at least it worked.
I love this app. It gives me the ability to contact tenants when I'm not in the office. But we use the calendar for everything. It would be GREAT if I had mobile access to our building link calendar.
Inability to review on hold work orders. Doesn’t update. Clunky interface, tedious and difficult to use. I would give this negative ratings if I could. I can tell whoever created this app couldn’t change a lightbulb to save their life.
I’ve been using this consistently for months and then one day it won’t sync at all. I uninstalled & reinstalled & now I can’t see any information for my property. Please fix.
This app was amazing for scanning, since the update nothing saves anymore just keeps scanning for information and keeps closing app. Tried it on multiple devices and does the same.
Guess this update wasn't tested before release... Can't close any events or packages anymore,on portrait mode (ipad) half the screen is blacked out. Please fix
This app requires a log on. The website does not show anything that pertains to this app or the resident app. Only shows info about services to create apps. List of clientele does not show any companies pertaining to real estate.
This buildinglink app is full of bags. It takes too long to sync. 75% of the time it crashes. It's frustrating when the app is not responding. It does not live up to what it says.
First off it crashes a lot and i lose a lot of un synced stuff due to that. I have a iPhone 8 which is powerful so it’s not that my phone is weak. Secondly please allow us to see dates on events.
THIS APP IS FOR MANAGERS AND STAFF ONLY. IF YOU’RE A RESIDENT, PLEASE DOWNLOAD OUR RESIDENT APP. Download GEO for iOS to access all the core features of BuildingLink via an easy-to-learn, touch screen interface. ***** Save time and increase efficiency: ***** • Record and edit pickups and deliveries. • Create, edit, and fulfill maintenance requests. • Look up resident info by unit number or name. • Simplify recording of bulk deliveries. ***** Improve communication between staff: ***** • Use the Event Log to stay up-to-date. • Keep your staff on the same page with the Shift Log. ***** Ensure building and data security: ***** • Record signatures and guest photos right from your phone. • Work offline. GEO will sync your work to our secure database when you reconnect to WiFi. • Take payments with the built-in credit card scanner (cradle only).
