This app is so easy and convenient! All your personal bank accounts are located at the home screen along with the total balance in each. It also gives you the details for your account such as account number, interest rates, and interest earned. I also like how it shows where each transaction with your debit/credit card was and how much you spent along with the new bank balance!
The site is easy to get around and access. I can do pretty much and I could do on a desktop computer with my online banking. The Touch ID makes it super fast to check my account whenever I need to.
Instead of using Face ID to log back in after leaving the app, it tells you your session has expired. You have to hit okay, then log in, and then you get Face ID prompted. It’s kind of annoying hitting “Ok” to the prompt every single time I open the app. Everyone who uses banking apps knows that sessions expire, my face doesn’t though, so just log me back in with my face without telling me my sessions expired in a prompt I have to dismiss before being able to see if I got the extra cash for McDonald’s.
The quick balances widget is broken for me with this last update. It tells me to go into the app to enable the quick balance widget, so I go in there, and it tells me I have no eligible accounts. I don’t see any way within the app to send developer feedback, so hopefully this reaches someone. I do appreciate the devs fixing the issue with the repeat cash back notifications I was getting with the update before this one.
It is very annoying that each time you open the app to make a deposit you have to rotate your phone for 15 to 30 seconds before you can actually start the photo process
It tells me everything I need to know right away, and I love how you have to use the password to open the app. I’m currently using an iPhone X and it works perfect with my Face ID. Great job everyone!
Withdrawals reflected from one account but never as a payment in the account that it matters. Has happened twice in past year and is still reflected inconsistently in spite of inquiry. Extra payments on HELOC as well as regular payments. Concerning. Raises questions that we shouldn't have.
Very frustrating! Locked me out before I could even start. They sent me about 3 difference pieces of mail containing 3 different pieces of login info. Very frustrating!
The German American app is the simplest and most convenient app. Having the ability to deposit checks & check my account balances at all times of the day is awesome.
I have contacted the bank about my balance not being “live” but instead 2-3 days old. Deposit on Friday and it shows up on Monday from the app. Use the debit card and the deduction shows up 24-48 hours later. Asked a bank employee and she was more concerned about which phone I had Apple or Samsung. Would love to give this app more stars, but I can’t.
This app is so user friendly and has simplified at home banking 100%. The only downside I have found is I miss seeing the sweet ladies at Holland Ind branch
German American Back is like a member of my family. They are the most pleasant and knowledgeable people in the business. Especially the branch at Booneville New Harmony Road.
I love the fact that German American has an app so that I don't have to keep my receipts! Excellent support with Apple Pay and even 3D Touch optimized!
The app is always inaccessible multiple times throughout the week. So is the website. If it’s not too late, you’d be much better off banking somewhere else if keeping an eye on your money is important to you.
It would be extremely helpful if the app developer would add a memo line. Currently when we make a transfer there is no way to indicate what the transfer is for. We DO NOT like flying blind.
I love the convenience of this app! I can schedule my bills to be paid automatically and that they will there before the due date! I can also look back for months and compare them from month to month.
I can't even log in bc it says that you have to login on a desktop to accept the conditions of the mobile banking. (They should have offered to accept them before their update when they warned us of their update, since most updates cause nothing but issues). What happens when the only internet source you have is your phone? I've always been able to login before on my phone, so I should be able to do so now regardless of the update. They have an option to click on to go to their full site yet when you click on it, it doesn't take you to their full site. It takes you back to where you started. If you are going to have that as an option, make sure you are actually allowing it as an option. Otherwise you shouldn't list it as an option. When I called the tech support she just got my info and kept putting me on hold while she asked other people "her resources" on what to do. Then her final response was go to a library to use their desktop. Why should I have to go to the library for their error???
Great app. Nice and clean, easy to use, seems to work well. Wasn't a fan of having to log on to the desktop to accept the terms and conditions but this is still a farcry from having to actually use the website on my phone.
I love anything that is simple to do specially in technology. This app is just simple and easy to use and I love that it shows the available balance with pending transactions.
German American’s Mobile App makes it easy for you to bank on the go. Do your banking right from your iPhone and iPad! You can manage your accounts, pay bills, deposit checks, find ATMs and more! Bank with confidence - German American’s Mobile App allows you to manage accounts from your mobile device...anytime, anywhere. Now it’s easy to do banking 24/7, right from your iPhone and iPad. It’s fast, secure and free. With German American Mobile, you can: • Check available balances & transaction history • Pay bills and credit cards • Deposit checks • Transfer money between German American accounts • Find the nearest German American branches and ATMs • Send us a message To use German American Mobile, you must be a German American customer and enrolled in our online banking service. To learn more visit https://germanamerican.com