Glamsquad: On-Demand Salon App

Lifestyle
Rating
4.9 (13K)
Size
157.2 MB
Age rating
4+
Current version
5.69.0
Price
Free
Seller
Glamsquad
Last update
8 months ago
Version OS
13.0 or later
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User Reviews for Glamsquad: On-Demand Salon App

4.92 out of 5
13K Ratings
6 years ago, --Smp--
Loved my experience
Today I was going to a formal charity event and I had a makeup artist, hairstylist and manicurist to my Home. In 50 mins I had all three services completed, my makeup was stunning, my hair was gorgeous and my nails were perfection! The price was incredibly reasonable as well- to have all three services done at once in my own home in less than an hour. I couldn’t have done that anywhere else in town. I will be using this service again and again. Thank you Miya and Tori for such a great experience!
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4 years ago, Missxmargy
Do not use! More often than not you will receive someone who is not worth the price.
The concept of this app is great but they don’t deliver advertised quality services. They are only receiving two stars becuase I was able to get a makeup artist last minute. The problem is that you do not get quality people. There is no rating or review system so they have no reason to do a good job. If you get Christine L. in NYC or Nassau county, cancel your appointment. She did a terrible job for my sisters sweet 16. Used the wrong foundations color. Asked her to fix and made it look worse. Terrible eye make up skills. No blending of eye shadow. She couldn’t do a winged eyeliner. I made her redo it twice and I still had to go fix it myself. She claimed to have been in make up for more than 10 years. They are not doing a good job at vetting and do not give the customers the chance to leave reviews warning others of their faults. I am sure there are some good ones but there is just no way to know. This is not an acceptable risk when you have an important event.
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2 years ago, Mary R
DISASTER!
I scheduled hair and makeup weeks in advance for an important photo shoot for a business I am launching. Everything was confirmed and while the hair person was there on time (and she was lovely) the make up artist wasn’t showing up. After 40 minutes I was starting to panic since I had a camera crew coming in an hour. I sent her a note in app asking if she was on her way when she replied that she decided to close her books that day (translation - I’m not coming) and that they should find a replacement. I called customer support only to be told that they don’t know why she didn’t show and that I wouldn’t be charged for a cancellation!?!?!? I mean WHAT? I spent the next 20 minutes trying to get a manager to find out what happened. They said sorry and that they would credit me a complimentary session in the future. I had to do my own make up in 20 minutes and feel like the day was really negatively impacted. I’m deleting the app and will never trust them again. Very disappointing.
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6 years ago, LMCinNYC
Loved my hair and makeup!!
The TEMPTU airbrush is a total make-up game changer! I’ve been a Glamsquad convert for a while—hands down the most convenient way to get a reliably amazing, fast blow out (even for a curly girl). I finally tried TEMPTU Sunday and my normally oily skin was shine-free all night. And by all night I mean from 3pm to 3 am!! My make-up artist and hair stylist both executed perfectly on my vision and worked seamlessly together. They totally got me in the mood/confident for my big night!
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5 years ago, Aiminator51
Great experience
I had a 1:00 appointment and my hair stylist was about 15 minutes late but i was called at 12:45 to let me know about the delay. It wasn’t a big deal to me but they gave me a little bit of a discount for the inconvenience which was so nice. My stylist couldn’t have been nicer or more accommodating to my needs. I’m picky with my hair and she was so great and redid the updo until I was happy. Plus the app was super easy to use. Win win.
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5 years ago, Shawn Marie 419
1st time customer for an updo.
This was my first appointment with Glam Squad. Some would have been nervous but I was not. Michael-Sebastian Baker was my stylist and he was fabulous. He has a very “chill disposition and made me feel so at ease. I told him a couple of ideas I had and he did the rest. He looked at my dress and my makeup and did it so incredibly fast. I love the look. I would definitely use Glam Squad again and if I am in the LA area I will request Michael-Sebastian.
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2 years ago, Bostonian2108
Quality varies dramatically
I have tried the app over the last two years 6 times in two cities. In NYC I had a great experience both hair and make up team were on time, pleasant, and did an excellent job. In Boston, there have been with issues of lateness or not following style request (despite showing photographs of past blow out). I agree it would be a better app if there was a way to review publicly and request not to have a provider again ( you can request one you liked again but not the other way).
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6 years ago, slaryea
First time use and I loved it
I had hair and makeup done for a holiday party and I have nothing but wonderful comments. The ladies were prompt and professional. They asked about my preferences and worked together to create a beautiful look. I previously resorted to Mac or blue mercury for makeup and although I love them, this was better. An amazing makeup artist and with no interruptions. I’ll use this service from now on for all my makeup and hair needs.
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6 years ago, Ric340
A great service
I have used the hair styling service fairly regularly and have found the stylists to be well trained and very good. They come on time, are professional, well equipped, friendly and efficient. The Glamsquad customer service is also helpful and accommodating. I like the way the app sends an email confirmation of the appointment and also texts you a reminder as the appointment time approaches.
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2 years ago, MimiHD21
Kat D. - Makeup Artist.
WOW! Amazing & talented make up artist. I have had makeup done professionally in the past and hands down this is the best service I have ever received! I showed a photo of the desired look and she executed to PERFECTION. I am so impressed and I'm so grateful I made this appointment. Totally worth every penny!!! ❌⭕️💋🙏 not only was her skills beyond my expectations but her personality is even better!! World class!
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5 years ago, lca18
Cancelled 30 minutes before appointment
They called me thirty minutes before my noon appointment to cancel and said they didn’t have anyone else who could make it up. Given the late notice, I didn’t have time to go to a salon since I had to leave for my event shortly after. When I spoke to the person on the phone, she said she was going to double check to see if there was someone else available around 1PM and would call me back in ten minutes. She never called back. The lack of communication and unprofessionalism was a little astounding. It’s a convenient service if it works, but you shouldn’t rely on it.
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6 years ago, rsack
Love the Glamsquad
I have been using the Glamsquad for nails and hair and absolutely love them. I’ve never had a stylist come that I have not liked, although, I’ve found my favorites. My only issue is because I live on the West Coast, if I try to make an appointment in the evening around 9pm, the app is closed, which I find frustrating. I think you have to accommodate us in California!
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10 months ago, missilise
I Love This Service
I have been using Glamsquad for many years and I always have a great experience. Working full time I find this service to be so valuable. I love that they will meet me at my home or work. I love the way each specialists knows what they are doing and are always on time and professional.
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11 months ago, Adela Est.
Test run went great!
Emily K did my daughter’s make-up and she did a beautiful job! We did a test run to see if we would be satisfied with the results and were definitely were! My daughter felt beautiful and confident. Emily was patient and kind and was professional in every aspect. We will be using Glam Squad again :)
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5 years ago, Rockachica
Poor customer service
I’ve been trying to add a service to an existing appointment for over two days. I tried first on the website but kept crashing. I emailed customer service and not only has customer service been slow in responding, but when she did, she asked me a question that showed she did not read my request at all. I downloaded the app to try to add on service, and that kept running into error messages too. After a few tries, I got several confirmation emails in a row, and now my appointment is completely wrong. Very disappointing.
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6 years ago, DCbeauty
This is my go to app for beauty services!
I have used numerous other apps like Glamsquad and have been consistently pleased with their service providers and most importantly Glamsquad’s customer service staff. I use Glamsquad quite frequently (especially when traveling) and have had great service wherever I’ve gone.
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6 years ago, Happy Mother of the Groom
Loved being pampered!
My son’s wedding is today! The GLAMSQUAD was referred to me by his fiancée. What a great experience! I had my hair and makeup done in my hotel in NYC and it is fabulous. The two gals were professional, personable and quite talented. I am so happy that I chose to use them and I’ll definitely use them again. Now, all I need to do is get dressed! Thank you GLAMSQUAD.
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5 years ago, Happy customers 3
Short notice, beautiful blowout
I was able to call and get a blowout with about 1.45hr notice (same day). My stylist arrived a few minutes before our appt. Set up quickly and I was finished in about 40 mins. Very nice blowout and lovely experience with stylist. Grateful to have had this service in my home.
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6 years ago, jax lady
Perfection
Absolutely loved my first experience with Glamsquad. My only complaint is that I didn’t know about them sooner. Had my makeup done for an event. Stylist was professional, talented, nice, patient, and just nailed it in terms of the look. From booking to payments to sitting for the service, all was perfect. Highly recommend.
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5 years ago, unmckay
Fantastic experience!
Lucas was way beyond expectations. Truly a skilled artist. I went to GlamSquad because I was having a professional headshot taken and I felt it was very risky that I did not know the artist-but I didn’t have time to do research and took a chance. He was so talented-it was the lottery! My makeup was great. And he is such a nice guy to boot!
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5 years ago, Sanjra927
Love
Loved it. Got the Temptu airbrush for my birthday night out and loved it. Photographed great and got tons of compliments.... I enjoy doing my own makeup but clearly this was high quality professional makeup.... all in the comfort of my own home so I didn’t have to run around to get my makeup done adding to an already stressful hectic day! Def recommending.
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6 years ago, Orit S.
Hair extensions and makeup service .
I had 2 appointments today in NY when the weather is really bad. ( storm snow raining etc) Both of them, the hairdreser and makeup people came on time and were very professional. It’s not my first time I use this company in NY and Miami. It’s a great service I can get when I travel. Thank you.
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6 years ago, raeeee1991
Great but would like to be able to choose artist
I needed a last minute makeup artist for my trip to Boston. Although my artist was great, as a first time user I was uncomfortable and a bit anxious not knowing what to expect. I’m a bit picky with my style and it would have been better if I was able to browse available artists based on a bio or portfolio.
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6 years ago, Lil' Lexi 1999
So happy!
I downloaded the app late last night because I needed a makeup artist in the last minute for my daughters prom. Karen was able to come today and I must say that she did a beautiful job. She didn’t go heavy and made my daughter look sun-kissed, as she requested. I will use Glam Squad again and again.
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5 years ago, beetaArt
Make up by Summer
Loved my session with Summer! She did a fabulous job and listened to my desires! We went for a natural look for a photoshoot in my art studio! She is professional and found my studio with no issues at all! I highly recommend her and I am sure will use her in the future!
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5 years ago, PerfBal
Awesome experience!!
I was in Miami for a wedding and both ladies showed up on time. It was so much fun and so relaxing. All I had to do was put on my dress. I can’t wait for you to come to Columbus Ohio. I am so happy I did this. I highly recommend this service!!! Both my hair and make up looked amazing. Awesome!!!
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5 years ago, jstar1&only
Love this app!
My stylist was super punctual and knew exactly how to get the look I wanted. She was perfectly charming and uber fast. You can’t beat having a great Pro come to you and have you looking Fabulous in under 45 minutes. Will definitely be making this a regular indulgence. Love ♥️
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6 years ago, katri0907
Amazing experience
Great customer service ! I do wish Glamsquad would expand their travel area, I live in Kendall but I drove to one of my friends houses for the service. Other than that Barbie did an updo for a wedding I have tonight and she was just so amaizng! Highly recommend! Thank you Glamsquad
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2 years ago, Daanniieellee23456
Come to Denver!
I’m in NY for a wedding and found this app. I scheduled a hair and makeup appointment and everything turned out great. I loved the convenience of scheduling and having everything done in my hotel room. I’d love to be able to do the same at home for parties and weddings in Denver, CO!
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6 years ago, Laura SS
Glamsquad great stylists
This was the second time I’ve used Glamsquad and it was very easy to book through the app as well as reach someone on the phone to make changes. The stylist was amazing and quick and very patient with my picky girls. Our hair even looked great the next day!
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6 years ago, Rude Management Team
Unpatriotic and rude
I found the management team’s response insensitive and unpatriotic when the Port Authority terrorist attack left me stranded in traffic under the Lincoln Tunnel and late for for my Glam Squad appointment. There was clearly a city wide crisis in New York and a no exceptions policy is not what I’d expect in a situation like that. That said the stylist and aestheticians are wonderful and gracious.
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5 years ago, dewansd
Amazing!
First time using Glam Squad. I was so impressed by the hair and make up duo. They did an incredible job with a prompt arrival and quick set up and clean up. Love both my hair and make up and don’t think I’ll ever leave my house to get either done again!
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5 years ago, 123bbtoa
Cassandra was great!
Cassandra did a great job on my makeup! She came totally prepared and made me look great. She works in TV and film so she can get you ready for pictures. I got compliments all night from people at my party! I 100% recommend her! One other thing was how great she was with my cat!
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5 years ago, Kitty Hillcrest
So easy!
I have used the app several times now and it’s been great. Quick and easy appointment confirmations...even for relatively last minute bookings. Each of the stylists have been professional, friendly and on time. I’m a fan!
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2 years ago, Saraki66
The greatest makeup artist
Over the years I have had my make up professionally done countless of times, but Naohmie is by far one of the best MUA i encounter. She is also a lovely person, I recommend her to anyone who wants to have a flawless makeup.
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6 years ago, Divine Moxie
1st time for mom!
I have booked several appts for my daughter for formals and two Proms in the DC area and this time it was for me while in NYC and attending a wedding. FABULOUS! She can right to the hotel and had me looking totally put together and totally •Glam• for the event and it lasted all day! Thank you Glamsquad! Now I am hooked!
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4 years ago, The MK lady :)
Best service ever!
So I’m 57 and have had A LOT of haircuts! Paul was THE BEST ever! He made me feel very comfortable (I was apprehensive having a man in my house!) he was professional and respectful, yet by the time he left, I felt like I had made a new friend! I highly recommend Glamsquad and especially Paul G! Thank you!!!!
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6 months ago, Solocolo
Glamsquad is my Go-To!!!
I've been using Glamsquad for YEARS for blowouts, nails, and more recently hair cuts...and it is CONSISTENTLY prompt, professional, and a huge convenience. I absolutely love & need Glamsquad's talented stylists to prepare me for occasions of all kinds. Keep up the great work!!
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5 years ago, Raph & Levi's Mom
Unfair cancellation policy when GS cancels on you
I generally love Glamsquad and use them often. My stylist was a no-show this morning though (2nd time that’s happened), and I learned that if a stylist doesn’t show for you, you get a $25 credit for future, however if you cancel on a stylist last minute, you have to pay $50 + 20% service fee. Doesn’t seem like a fair policy to me. My time and commitments are as important as my stylist’s. I hope Glamsquad will reconsider this policy.
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5 years ago, ka1247
Amazing Makeup
This was an amazing experience. My makeup artist did such a beautiful job, made the process super easy and was a lovely person. I loved the natural yet stunning look she created for me. I will definitely utilize this service again. Thank you!
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5 years ago, ASpahic
Awful
I want to say how disappointed I am in my services. One of our makeup artists showed up 20 minutes late, clearly strung out on drugs, reeked of cigarettes and alcohol and refused to put lipstick on my mom, instead told us to walk down the street to the Walgreens and buy one! I will never use Glamsquad again. Also, nowhere upfront did it say we would be automatically charged 20% gratuity, so now we double tipped everyone. I feel I’ve been scammed
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5 years ago, sinczer234
Never showed up!
First night out after having a newborn and was excited to get my hair done, even had the babysitter come early. I have probably had my hair done less than 5 times in my life, so was excited for this. But the stylist never showed up. I called customer service twice and it went to voicemail, as I was wasting the little time I had wondering if they were about to come or if I needed to get myself ready. Very disappointing!
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5 years ago, jkdyer16
Hair & makeup
I am obsessed. From booking to the end result, my experience with this service was flawless. The artists were prompt, nice and did an AMAZING job with my hair and makeup. I am 100% going to use them. Thank you for making me feel pretty :)
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6 years ago, petitemagnolia1616
Perfect!
I used Glamsquad for my hair and makeup for our family pictures. It couldn’t have been an easier and more perfect option! They arrived on time and were super nice. Most importantly, I absolutely loved my hair and makeup! Thank you!!
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3 years ago, bcilovenyc
Beth
Glamsquad is the best service. You will never go out for a blowout again. It is so luxurious to have someone come to your home to provide this service and they are always on time. I’m very impressed with how well the follow COVID guidelines. I felt very safe.
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6 years ago, ladedagrl
Great service!
Thank you Glamsquad for making it so easy to get hair and makeup done. We needed punk rock hair and makeup for a themed party - and I’m thrilled with how it all came out. Easy to book services and happy with the professionals that came to our home!
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6 years ago, Teacher1971
Last minute booking & talented professional
They came within hours of booking hen I realized I needed a manicure to go out that evening and the technician was so great, I would use them again even if I wasn’t in a rush. Great service
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5 years ago, Eteffi1027
Easy to use; great service
This app is very easy to use! Was a snap to book a hair-makeup session a few days in advance. Will definitely be using again soon.
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2 years ago, KibiiByte
Disappointing
Tried twice, both major disappointments, including booking a special occasion service for a major event. Hair full of product and not flattering or like sample photos. Pressured by stylists to tip cash / Venmo on top of 20% default included and client is required to cover parking in the city. Value isn’t there given disappointing results and gambling on stylist you get. I don’t plan to use again.
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6 months ago, Me5677
Terrible
Booked appointment for a manicure someone called 15 minutes before appointment time to say manicurist had to cancel and someone would call me back same day to reschedule. It’s been 3 days and still haven’t heard anything! Women that called me to cancel also said I would receive $50 credit for the inconvenience but haven’t received anything from them.
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