Goetz CU Mobile Banking

Needs updated

The app doesn’t have a good feel like the pre ious version. I have to answer security questions now, unlike before. Though I am using a biometric log in on my phone. Not sure why I have to do that every time I try to view my account. My wife and I could only have one app between us, because of log in issues. It wanted to ask her security questions every time she tried logging in, with the previous version. Like it currently does to me. She gave up trying to use it out of frustration of answering the questions constantly. I get that it needs to be secure, maybe use a YubiKey or another MFA or 2FA. The app is slower to load my account. The debit cards still don’t support Apple Pay. I was fortunate enough to get a temp card at one point that had nfc capabilities. So I kept it. The app and services need to be significantly updated.

So glitchy. Randomly closes. Has a search function but as soon as you start typing in it the entire app closes.

Only been using less than a week. Not working already

Face ID doesn’t work.