Name: Great Southern Bank Australia
Rating: 1 (3 reviews)

User Reviews for Great Southern Bank Australia

1 out of 5

3 Ratings

3 years ago, Jp1066

Still Buggy

This app even after the Feb 2021 update is still a woeful underperformer. An example would be its inability to remember your payees unless their name starts with the letter ‘A’. No seriously. Also, does not keep the history of your payments so good luck to you trying to show payments or tracking down a purchase. Cannot delete payee or edit the information so if you entered payee information wrong and need to remove it then too bad you will need to enter a new payee and keep the old one which increases your chance for error. It is not as functional as the NAB app.

6 months ago, EmoJulia

The app works great

As of Feb 2024, this app does what it needs to do and works fine for mobile banking. It could have more functionality to compete with other banking apps (commbank, nab, etc), but there’s nothing wrong with it and you can do everything you need to do (transfer, pay, etc). Their feature that lets you hide your savings from yourself is helpful, too. Not sure why there’s so many one star reviews!

1 month ago, Capstan 169

So poor!

This is the worst of all online apps I use and has been for years. Not just their online app but the bank website as well. I think it’s time to explore other options.

3 years ago, crumycat

Worst Banking App!

Recently had to remove the app and install it again simply because they changed their name!

10 months ago, cheyeeenskso

app is saying i changed my password when i havent

hi, idk what to do because its saying i have changed my password when i know i haven’t, its not letting me reset it by the website, i called the number and they’re asking for a 4digit tax thing? idk where to find that 4 digit number ):

3 years ago, Lotcd

Inaccessible

I still Have not been able to use this app while overseas. Maybe a restriction?

9 years ago, Nerdcore33

Cannot open

This review is just for the current version of the app. After updating to the latest version the app will not open at all. It just crashes immediately.

Description

Do your banking anywhere and at any time with the Great Southern Bank Mobile Banking app. Check your balances, schedule payments, pay bills on the go, and use PayID to send and receive money using a mobile phone number or email address instead of remembering a BSB and account number. Security features: • Change your password after you log in • Reset your debit card PIN • Fingerprint login and Face ID on supported devices • Lock your debit card temporarily if you misplace it Other features • The Vault allows you to hide your savings account to help you reach your savings goals faster • Activate your debit card • Search pending payments and transactions • Add and delete scheduled payments • Delete payees and billers • Add your debit cards to your Apple Wallet and use before the physical card arrives • Make fast payments using the New Payments Platform (NPP). Transfer funds in under a minute between participating Osko financial institutions [1] • View interest rates for home and personal loans • View your loan redraw amount • Contact us via phone or email More features at www.greatsouthernbank.com.au/digital-banking/mobile-banking Note: For the best possible experience, we recommend using the app on your iPhone. Getting started Download the app and click the ‘Register’ button on the login page. Alternatively, you can register online at www.greatsouthernbank.com.au/ob-register, call us on 133 282 or drop into your local branch. If you’re already registered for digital banking, simply download the Great Southern Bank Mobile Banking app and you’re ready to go. The first time you log in you’ll need your existing Great Southern Bank customer number and password. After that, you can save your details securely. Important Security Information Great Southern Bank Mobile Banking provides the same high level of protection as our online banking service. To stay secure, we recommend that you: • Keep your password and customer number secret • Always log out once you’ve finished your banking Remember, we will never send you emails, SMS messages, or call you to ask for personal information such as your customer number or password. If you receive any suspicious communications, do not respond or click on any hyperlink or attachment included in the message, as it could be an attempt to obtain your personal information or fraudulently access your account. If you’re in doubt, please call us immediately on 133 282. Important Information Your use of the app, and any specific products or services that you may access using the app, is subject to our Terms & Conditions. Before downloading this app, please read both the Terms & Conditions and the security tips – available at www.greatsouthernbank.com.au/security-tips Any reference to digital banking in the Terms & Conditions also applies to the use of this mobile banking service. By clicking download and installing, you agree to the Terms & Conditions. The Great Southern Bank Mobile Banking app is provided by Great Southern Bank, a business name of Credit Union Australia Ltd ABN 44 087 650 959, AFSL and Australian Credit Licence 238317. This is general information and does not take into account your objectives, financial situation or needs. Consider whether this service is appropriate for you before deciding to download the Great Southern Bank app. Apple, Apple Wallet and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. [1] Refer to New Payments Platform and Osko NPP Terms at www.greatsouthernbank.com.au/npp-terms. There’s no fee for accessing your Great Southern Bank accounts using our mobile banking app. Mobile network provider charges may apply. Access is subject to availability and maintenance, refer to our website for more information. BETA operating system software is not supported by Great Southern Bank, please refer to our Terms and Conditions.