I have a iPhone and the app hardly works. I have the face recognition and nine times out of ten it has me put in my password instead because I need to set up for my face in my settings per the message. So I go to settings and see that it’s not clicked to be used. I select to use the option and log out and go back in later in the day and the same thing happens again. Also it’s super annoying that every time I log in it wants to give me tutorial of the app as well. My husband has a Samsung and he has zero issues.
This app has been unable to read checks from Coast Line Credit Union for at least 3 years. I receive regular disbursements from this credit Union and always have to deposit via bank branch because both the App and ATM are unable to read the account information at the bottom of the check. I do not have this issue depositing these checks to my other institutions, please fix this issue.
The latest update GSB made keeps logging both mine and my wife’s accounts out after only a few minutes. Then upon attempting to log in again, it says our credentials are wrong. I’ve reached out to tech support and they reset both our mobile accounts, but the same issue started happening a few days later.
I’ve been using GSBs app for a few years now, and have had a consistently positive experience. I love the check deposit feature and the ease by which I can move my money around right on my phone. In a life full of complicated technology, this is one of the easier things. Thanks GSB.
All is great at GSB but the bill pay needs attention for automatic payment amounts from who is sending the bill to me like CMP maybe I am doing it wrong but I have set it up before and it worked sense the new up date a while back it has not worked Thank You E Bishop
I like the way they handle business and transactions. Never ever worry about overdrafts with their business model you know if you are going to overdraw and have until 5 pm to put cash into your account or do what I did and attach it to a savings account.
This app is very user friendly. Any time we receive an update there is a three step swipe tutorial and that is fantastic for Learning to use new features or just finding out they exist. :) great job team!! Keep it up!
I like the convenience, but I would like for the bill pay function to be more user friendly with the app. I would like to be able to edit payee information within the app, as well as set up recurring payments without having to log in from our laptop or other computers.
I’ve had Gorham savings bank for over 10 years now, I truly wish there was a widget so I could see where my funds are right from the home screen. I think that would be a really great, and convenient feature to have.
This app is the best banking app. It’s reliable all of your stuff is accurate and available and the customer service is the best I’ve ever seen! Take my word bank with Gorham
I enjoy all of the services that Gorham Savings Bank provides, I have actually moved all my families accounts to them, I use the Gorham branch and everybody there is amazing to work with.
Multiple deposits take forever. The EXACT signature, the need to approve each one and start over with the next, all take much more time than with my other bank.
I set up my account and requested to use facial ID to log in. App continuously asks for password. I don’t understand the point of selecting Face ID when password is always required. Password is less secure but the app continuously forces a password requirement. Extremely frustrating.
Writing this out for every deposit is a hassle and seems excessive ...especially since it is not required at at least 5 other banks in the area that I am aware of.
Start banking wherever you are with GSB Mobile By Gorham Savings Bank for iPhone! Available to all Gorham Savings Bank online banking customers GSB Mobile By Gorham Savings Bank allows you to check balances, make transfers, pay bills, and find locations. Need to find a Branch or ATM closest to you? With Find Near Me, GSB Mobile By Gorham Savings Bank will discover your location and provide you with addresses and phone numbers on the fly. Available features include: Accounts - Check your latest account balance and search recent transactions by date, amount, or check number. Transfers - Easily transfer cash between your accounts. Pay Bills -Easily pay bills anytime on the fly. Deposits -Schedule one time payments Locations - Find nearby Branches and ATMs using the iPhone's built-in GPS. Additionally, you can search by zip code or address. All features may not be available in the tablet application.
