The app is not 100% self service so I ran into a few snags when I tried to update/ correct my profile. Heyday support responded quickly and worked with me until all of the issues were resolved. Heyday is an amazing company overall. My esthetician is absolutely fabulous and so is the customer service.
I’ve been a loyal Heyday customer for a few years now and I’m so excited they have an app to allow me to easily manage my appointments! But the BEST part of all is the ability to see the notes from facial and what products were recommended- because it’s often easy to forgot after my appointment. The app even makes it easy to purchase my products directly through the app. 10/10 - love this brand and thrilled they now have an app!
I've been a fan of this brand and a member for years now and it's so exciting to have an app that makes the booking process super easy!! I LOVE that I can see the name of the aesthetician I saw last because sometimes I forget 🤭 It's also awesome to be able to see all my products I bought in one spot.
Would love for this to work. When I login (for months now) it shows my name and linked to my membership but none of my details come up. I can schedule an appt but that’s about it. It doesn’t even show my appt. In future that I scheduled through the app. I’ve asked about it in store and emailed with Heyday but nothing has changed. I guess the only change of note is that the app crashes immediately now when I open with recent update. Room for something great here but not even close yet.
The app is so easy to use and makes my life easier when it comes to booking and rescheduling appointments! My aesthetician was lovely and she left notes reminding me to use cleanser, which I could see right on the app so I had no excuses to not use my new cleanser.
This app has made me missed my appointment! It says my appointment is at 5:40 PM and I got an email today to confirm for 5:30pm. Last time it happened to me and I was on my way and they called me to tell me I was 10 minutes late and had to cancel my appointment. Luckily they didn’t charge me for the technical no show but it was so annoying my aesthetician was booked and had to wait two more weeks to get my facial.
For the past month, I haven’t even been able to open the HeyDay app on my iPhone. It crashes immediately and closes, over and over. I even deleted it and reinstalled and it’s the same thing. Did HeyDay discontinue the app??
I should have gift cards that show up In my account and they are not there. I can’t tell if this is the apps fault or if it Heyday’s issue. Heyday also seems very prone to “mistakes” like this so it may be on their side instead of the app makers
Really easy online booking should be standard these days and the app seems great. Then when selecting a time for an appointment the app consistently crashes. Get it together.
Never second guess when it comes to your skin. Heyday is a premier self-care destination that is taking the facial out of the spa and the guesswork out of skincare to become an accessible and approachable part of your everyday life. Rooted in personalized facials, progressive products and professional guidance, this iOS app empowers users to book appointments, view treatment records, buy esthetician-approved products, and more– in one single location. Download the app today and unlock your skin’s potential.
