100% Improved my Life; easy; efficient; transparent
--> second review/update great design, intuitive facilitates planning get it done on the couch or the throne! -------> my first review From opening the account to calling w random question HUECU is an anomaly bc of their brilliance. Systems are well thought out and programmed it seamlessly. No glitches to speak of and if anyone starts w them can’t see any reason to leave period. Bank of America, Citizens, Webster can’t hold a stick to HUECU and this old saying is a perfect reflection how HUECUs service, products, and paperwork make it truly a benefit to help manage life’s challenges a little easier. Thank you for reading and “no” I was not paid to write this. Best Brian
For the most part the app works reasonably well for my purposes—seeing my balances and transaction history in detail is nice but I would like to see some improvements. My ipad is set up for face recognition, and so it’s nice that the huecu app uses this as a convenient way to log-in. Howver, since the app only works in landscape view, my hand is usually blocking the camera and so sometimes I have to enter credentials manually. It would be nice to correct this problem, perhaps by allowing the app to be used in portrait orientation. I often find it difficult to find the logout button. I see where it is now, but the placement of it all alone on the opposite side from a long array of other buttons seems really odd and unexpected to me.
Every time you open the app it has a pop up that says “you were logged out for security” This is unnecessary, pointless and annoying. There’s nothing I can do differently with this information. Just let me use the app.
I give it one star because zero start is not allowed
I am not the guy who has time to leave reviews, but this is an exception. This is by far the most stupid app I’ve ever used. Too many places for complaints. Let me give you a couple examples. The credentials work for web browser but not on this app! You can see your CC balance but you have to go to another route to pay for it. Deleted it because it’s useless.
The older version was better in terms of options to view things like credit card statements, cycle balance, etc. The new and improved version just shows the transaction and next bill due amt (which I’m not clear whether it’s min or full balance due). I find myself going to the desktop version for basic info which defeats the purpose of an app. On the plus side the look is much better.
The second worst banking app: the first worst is the HUECU cards app! Unintuitive and every update adds 2 more steps to a simple action (6 clicks to transfer funds from savings to checking? What???). The desktop website is significantly better.
This won’t let me perform the most basic function. I can’t pay my credit card. I went through everything to add my credit card account and my payment account. But as soon as I select one, the other disappears from the menu.
Please fix bill payment for the iPad. This is not acceptable. I get a blank screen with the following message: If you are experiencing difficulties with this page, enable third-party cookies or click here to open in a new window.
every time i open this app i have to close and restart it because it gets stuck on the loading screen. i tried to do a mobile deposit today and no matter what i did, it gave me an error for the back side of the check so i just deposited in another bank.
The interface is a little clunky, but totally functional. Some people said that there isn't mobile deposit, and I can see why they would think so: in the app, there's nothing that indicates that you need to go to the website to accept the terms of service for mobile deposit for the option to show up. They really should have the option there, and then direct the user to the website to accept the terms, rather than just leaving them in the dark.
I have an iPhone 5, and have none of the problems reported in the other two reviews. I did not have the problems with older versions of the app, and did not have the issues with my iPhone 4, so I am not sure why they are having those issues. I’ve been using it for years with no problem. It’s great. I just wish the map had the option to see non-HUECU no-fee ATMs and branches that take deposits as I live up in Salem (that’s a great feature on the website!)
Good for depositing checks and checking your balance. Touch ID login is convenient, but signing up for it is not. (You turn it on in the Security Settings). Overall, it's fine but not nearly as slick or User Friendly as competitors (Capital One, Amex).
I have banked with HUECU for a number of years, and have been hoping for eServices to improve for some time. My preference to bank at a credit union, as opposed to a massive (BOA) mega-bank contributed to my patience. I have been pleasantly surprised how well this app works. It is simple, straightforward and effective. Additionally, with the expansion of eServices through HUECU, the benefits of larger corporate banks will be negligible. As soon as mobile check deposits become available, my banking needs will be completely satisfied. Nice work.
I have redownloaded the app and taken about 20 pictures of the same check exactly the way it instructs me to, yet the check deposit still won’t work. It says it cannot read the account number at the bottom of the check despite the fact that the picture is perfectly in focus. Very frustrating especially as I’m now unsure what to do with this check that I have written “For mobile deposit only” on the back as per instructed.
While it is nice to be able to check your account balance on the go, the most important feature this app should have add would be to include mobile check deposit, like most other banks do for their mobile apps. And given that huecu has very few ATMs , this is a no brainer.
Very cumbersome interface. Very difficult to view credit card information and transactions since the app just transfers you to a non-mobile friendly web page. Needs an easier logon such as touch or pattern ID.
I try to log in to my account but this app takes too much time to open up for login; majority of the time it comes back "The Application Failed to Load". My iPhone 6 is not the problem. Fix it please!! :(
HUECU Mobile is a quick, easy and secure solution to banking anytime, anywhere. With HUECU Mobile, you can: - Deposit Checks - Pay bills - Check balances and search transactions 24/7 - Transfer funds between all of your linked accounts - Send and receive secure messages with HUECU Support - Find the ATM or branch closest to you - Setup custom alerts and push notifications - Manage HUECU credit and debit cards, including travel notifications and turning cards on/off instantaneously