Independence Bank

3.3 (44)
159.2 MB
Age rating
Current version
Independence Bank
Last update
10 months ago
Version OS
12.0 or later
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User Reviews for Independence Bank

3.34 out of 5
44 Ratings
4 years ago, ferncreek76
Stuck in Loading
Over the past several weeks I have not been able to use the app due to nothing more than a loading screen and the only remedy I have found is to delete and reinstall the app itself. It is quite frustrating and should be a top priority in any coming update.
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4 years ago, Tattooedarrowheart
This app is crap. And never stays updated. The bank are crooks. I have banked here for less than a year and it has been the worst bank I’ve ever used. I decided to use this bank as it was the closest one to me at the time. Yeah don’t make my mistake. Costumer service is awful. I would recommend keeping your money in a cookie jar, or even in your underwear. It’s much safer than putting any money into this bank. The one star reviews normally carry a lot of weight with them, for good reason. Maybe on day this bank will care about its costumers but it is not 2020. Update: Can’t give negative stars but if I could, this would be the app to get them and the bank. The app never stays up to date, your balance is never your actual balance. They can’t keep up with their charges or deposits. Some transactions will be “pending” for over a week. I’ve never had a bank as terrible as this bank.
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4 years ago, kann08
Clean and Easy to Use!
This app is clean and easy to use. Everything is laid out in a way for you to find what you’re looking for, and access the features you will use the most quick and conveniently. Love the personal finance manager and the ability to have a snapshot view of my finances in one place!
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3 years ago, us bank is better
Not all accounts are showing up
My husband and I switched to this bank due to us bank closing its door in our town. We got the app, both accounts show up in his app but not mine. Is there a fix for this, and yes both our names are on both accounts. Poor quality app
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4 years ago, Nsmith4t2
Superb technology at your fingertips!
This app redefined monile Banking! P2P is easier than any other banking app I’ve had. Bill pay, transfers, financial tracking- This Independence Bank app has everything I need, right here, literally in the palm of my hand!
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3 years ago, Tis a awesome game
Nice App Overall
Infinite load and crashing problem has been fixed. Good app overall, just issues that stop one from being able to use it every so often.
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4 years ago, GTBslime
If the banks want to insure our safety as they say, then I feel like the mobile app should be the top priority. I shouldn’t have to go days or weeks without having access to my funds via app just not working! Please just get this fixed it’s very frustrating and will honestly go to a different bank, because I’m obviously not valued at this one.
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4 years ago, Player 987654421
Never opens
I think the app opens on every 10th try. For example, not once this week has it opened for me. The worst part is I no longer expect it to open when I try. I’m now just curious to see if it will. Please fix it!!
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4 years ago, Dkamiller
Not very stable
This app is good if it’s working but it goes down a lot. Since the most recent update it won’t even load. I just deleted it and I’m re-downloading it in an attempt to get it to load.
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12 years ago, DBittel112
COULD be great...
Love the app...if it would work. The majority of the time it won't load any information. Until they update this and work out the bugs, don't waste your time. It's just as quick to actually go to safari and use their website...and it works every time.
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3 years ago, Jjjlftudkurigf
If I could give zero stars I would.
The app doesn’t work at all. Even deleted and reinstalled, still stuck on a never ending loading screen. Why even have a app if no one can use it
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2 years ago, Justino3322
too many problems
They are trying but there is still too many problems, and P2P experience is the worst!
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4 years ago, H. Brunson
Great App
Love the new look of this app. Great financial features for everyday use.
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4 years ago, 1112220987654
Independence Bank App
Updated my app and it hasn’t worked since the update. Very annoying to not be able to log in and check balance.
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4 years ago, Garett Keller
Works great
Awesome app very user friendly
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4 years ago, @Baily_girl
Won’t work
Recently I can’t even get into the app at all it stays on the loading screen and nothing else.
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3 years ago, mhwh6172
App keeps spinning
Please fix this app. I have tried to use it several times and it just spins.
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4 years ago, Nasia_Dominique
Won’t load
I should’ve read the reviews before I downloaded it. Please fix it.
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4 years ago, dreambigorgohome
Pleasant Experience
When you step foot into a physical location, your experience is quite enjoyable. Independence Bank has succeeded in offering that same pleasant experience, now on my device, with this new app. The app is simple to navigate, and performing my banking tasks is effortless. Great addition, IB.
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8 years ago, chasonstone
As far as banking apps go, this is probably the worst one. It's slow, visually unappealing, lacks features, hardly ever receives updates. Why no Touch ID login, Apple Pay support, push notifications? And this is less about the app and more about the bank itself but, purchases take foreverrrrr to show on your account. I'm talking a week or more. Why is this when other banks are almost instantaneous?
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4 years ago, Cal Widget
Love the New App
Love the new app!!! So much info and functionality. Full Banking on the go for sure.
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12 years ago, Yankeefan80
Love The App!
The app looks great! Great job to everyone involved!
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9 years ago, brit bird
Not able to log in.
Can't log in even though I can log into the main site and the older mobile site. Very old fashioned graphics. In this day and age the look needs to be clean and modern. I get the 'independence' tie in but it looks old fashioned and unappealing.
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5 years ago, madisonville14
I can log in but can’t view my balance, made a deposit anything. And of course they none know what the issue is or how to fix it. Definitely switching banks.
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