Independent Bank Mobile

4.8 (739)
56.8 MB
Age rating
Current version
Independent Bank
Last update
1 year ago
Version OS
14.0 or later
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User Reviews for Independent Bank Mobile

4.82 out of 5
739 Ratings
4 years ago, S Fryman
Strong Local Bank
We have been I-Bank customers for years and they have always been responsive to our needs. They have been vigilant to keep all our accounts safe. All three of our children are now customers as well!!
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1 year ago, jim199797
Quick and Easy
Enjoy the secure email feature, they’ve addressed all of my random concerns quickly!
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2 years ago, buddychloe
Great full
Love this app because it gives real time transactions and balance. Therefore able to tract and react to any errors or fraudulent activity.
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1 year ago, david3269
Love my bank
Have been with Independent for a number of years. Could not be happier after being with my previous bank.
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6 years ago, malia_rowe
Great App!
I love being able to check my on my accounts with this app! It’s so easy, and convenient. Definitely worth the download!!
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3 years ago, brnhwlnd
No complaints here.
Indy is MY bank. Never any issues and the staff at my branch is super friendly and helpful. Thanks Indy team!!!
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5 years ago, Bdud luv
Love it!
Love it! Super convenient. Mobile deposit and the transfer feature saves me soooo much time!
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5 years ago, 3jsnow4
Independent bank
Best bank in the world
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4 years ago, Vikingnutts
App down for 2 weeks
My app has not been able to show any transactions for weeks. I’ve called, live chatted, emailed, and am told they’re “working on it”. Also was told I wasn’t the only one. Able to log in but then shows error message. Absolutely unacceptable.
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4 years ago, love the paper paper
Top Notch
Keep up the good work .
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4 years ago, Tobias Palmer
Worst App Ever
Every time I tried to login, an error occurs. I also ended up with my account locked and I have to call costumer service to unlock it!
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8 years ago, Jackwyatt77
Worst Banking App Ever
It takes sometimes up to a week for you to be able to see your transactions. You never know how much you actually have in your account. Everyone else I know has real time technology with their bank not sure why ibank can't get the same.
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12 years ago, Intheclair
It's ok
I transferred from bank of America because of all the fees. I like the feel of this bank, but it's a bit behind the times. I thought in 2012 everyone would be on the same page as far as how debits and deposits are reconciled in your accounts. When I had bank of America and I used my debit card, the debit showed up immediately. Not at I-bank. I have used my debit card on a Monday and not seen the debit for almost 10 days! It's insane! I don't record my debit card transactions. It's 2012, I don't have that kind of time. Wake up independent bank. Also if you transfer from one account to another it's not an immediate transfer. You have to wait, also make sure it's before 5pm!
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13 years ago, lea@pomegranate
App not thought out yet.
When I downloaded this app and fire it up from the home "account access" screen, I get an error message that "we can't display your information at this time. Try again later." It was only when I went to the Contact Us>Go to Website screen that I got to a login screen that works (it's different from the app start up screen). The support link in iTunes goes to the main bank home page, with no obvious links to app support. When I finally tracked down mobile banking FAQ under customer service, the link to the sign in page in the instructions also takes you back to the main bank home page: "From your mobile device simply open a browser and enter Independent Bank's homepage by clicking here to access the bank mobile web banking home page." It's an app. You shouldn't have to open a browser. The correct sign in screen should come up on opening. I think the online banking instructions are mixed up with the mobile banking instructions. It's very confusing.
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10 years ago, A Hutch 21
So convenient and user friendly!
Love having my banking right at my fingertips. I work a busy schedule and this app helps me still stay on top of my accounts.
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10 years ago, Binkythinks
Good not great
Useful application. The mobile deposit aspect could be improved for ease of use, however. It takes several tries to line up the photo properly. I've used USAAs online deposit for several years, so that is what I'm comparing my experience to.
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12 years ago, JohnAGood
I-Bank Online Ap
I-bank ap is awesome. Easy to use and functions well from the road. I highly recommend this ap.
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12 years ago, Terri Lee-Johnson
Super convenient!
So far it's user friendly and has everything I need including bill pay. Really makes banking on the go a reality.
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11 years ago, Mac Grew
Great app!!
The app is easy to use and very diverse. Sometimes I use the app over the website just because it provides everything I need to do.
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12 years ago, Sandraspage
Not satisfied
Needs a lot of improvement does not offer real time banking like Wells Fargo:( I need to have the choice to pay on my loans as well from this app
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9 years ago, upa_knight1
Perfect App
Fast, allows me to pay bills from my phone, and easy to navigate. Would be nice to see what pending charges you have. UPDATE: Continues to be a very reliable app that allows me to check on balances fast and even deposit checks! Now they just need to integrate Touch ID and give me a way to quickly find my checking account# & routing#.
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12 years ago, Quinletc
Very close
My only complaint is that I would like to see an iPad version with the attendant upgrade in the GUI. Otherwise, I love it.
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11 years ago, CleanGreen
Good enough
The current version is miles ahead of what this app used to be. No more lagging while trying to transfer funds.
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11 years ago, StaleyCornell
Car payment
Will there be a car payment app?
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12 years ago, BradMcD3612
Love it
I tried to think of improvements but couldn't think of any!!!
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12 years ago, Dmpopul
Great mobile banking app only wish account balances would refresh in a more timely fashion.
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10 years ago, PJR1
VERY Useful!
I just wish that we had an iPad version as well. That's what I run it on the most.
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12 years ago, DrBurt
Overall pretty good
You need a dedicated iPad app. I'd also like to have check deposit by photographing a check function like First Tennessee offers.
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12 years ago, Hope1657
Love it
Easy to use- I think I use the app more than online banking!
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12 years ago, asaatkamp
Easy app
Just wish I could deposit
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12 years ago, Mondayblues2
Awesome app
Love the bill pay function!
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12 years ago, Anton Herer
Good design
Well designed interface. Easy to navigate and intuitive.
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12 years ago, Melanierrt1
Great app!
Love it- so much better than logging in through the website!
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11 years ago, MissingWill
Love love love!
Just the right amount of on-the-go functionality.
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12 years ago, Ahopemiller
Love it
Love this app- it always works correctly.
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11 years ago, bbhollis
Acct #
Super easy to use but I think there should be a secure way to see your acct number.
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9 years ago, JoshDowd
Poor Quality
For depositing checks, the camera function is the worst I've experienced. Needs more work.
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12 years ago, Septicalfrogs
Love this bank..
Local bank... Friendly and Great service.
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8 years ago, Jallenhalejr
Needs faster updating
App balance doesn't reflect in real time.
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12 years ago, JoMoDiddley
Love the app. Easy to transfer money between accts. love it!!!
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12 years ago, MemphisShun
Love the app. Very convenient
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12 years ago, NotReallyThatInterested
Great Bank. Great app.
Thank you!
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13 years ago, md727
Great App
A great app for a great bank!
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12 years ago, hcrj
Easy to use!
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6 years ago, Robrrt Morris
Log on
Why do I have to keep putting my username and password in? I used to be able to use my thumb to access my account. Why can I know longer use that method?
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13 years ago, DpceBaby
Don't work.
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13 years ago, Angela 450
I absolutely love this app! Now I really have banking at my fingers!
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