Once IUCU added the auto-photo feature to the mobile deposit workflow it seems to me the app is as good as any other mobile banking app out there. One tip, use your web account login to relabel and order multiple accounts to make knowing which is which in the mobile app!
Love the app. Helps me keep track of my accounts and transfer easily. However, on occasion it crashes and puts up a message saying that the account information isn’t currently available. This can be troublesome while trying to shop since you can’t check your balances. When this error occurs it also won’t allow you to transfer money which has actually caused issues for me trying to pay bills a time or two. Other than that one hiccup, the app is great.
Not sure why IUCU updated the format of their app. The latest format has an “Ask Ana” front page. No more easy access to see all of your accounts at a glance. No more easy tap on the account you want to reference. Now you have to ask Ana by wasting added time typing in a request of what you want to see. Rather than seeing the front page and easily choosing what you want to do. This is a typical “the developers need more work to do. Let’s update the app and confuse our customers who were comfortable with the easier to use format.”. Please IUCU. Change this back to easy use. This update is tiresome.
More often than not I have to take multiple pictures of the back of the check to get it to accept the pictures. It’s gotten to the point that whenever possible I just go to the bank rather than use the app.
When depositing a check remotely there needs to be a better way to verify that the deposit has been received and is pending. There should be some immediate feedback on the app letting you know that it’s been received.
IU Credit Union has a great banking program on the WEB, and this mobile App has everything I need on the go. The App gets regular updates & never lags behind new hardware or software releases by Apple. That enables me to benefit from the hardware & software improvements immediately. Keep up the great work!
Why the removal of transfer money to pay a credit card loan?
It used to allow to me to transfer money from my account to the credit card loan I had for the payment but it seems as though that feature has been removed? Why it made life so much easier. Other than that love the app.
While this app works reliably, I would love it a lot more if it was updated to the modern age with financial spending graphics, folders for allocating funds, recurring fees, etc. The fact that it lacks these features makes me consider switching banks often. Also just needs a visual update in general. I get the cream and crimson theme but it’s visually very dated. Give me some good charts and useful tools and I’ll be happy for a long time.
It’s a good app so far, but the checking balance doesn’t update immediately, so it’s sometimes hard to gauge how much I have available to me. The NFCU app does this, which is why I know it’s possible, but other than that, no complaints.
I’ve been with IUCU for decades. They have covered me 3 times for identity theft, rejoiced with me when I paid off my mortgage and the ladies at the 17th Street branch in Bloomington are like family. I ❤️ my IUCU!
IU Credit Union’s Mobile App makes it easy for you to bank on the go. Do your banking right from your iPhone and iPad! You can manage your accounts, pay bills, find ATMs and more! Bank with confidence - IU Credit Union’s Mobile App allows you to manage accounts from your mobile device...anytime, anywhere. Now it’s easy to do banking 24/7, right from your iPhone and iPad. It’s fast, secure and free. With IU Credit Union Mobile, you can: •Check available balances & transaction history •Deposit Checks directly from your iPhone or iPad •Pay bills and credit cards •Transfer money between IU Credit Union accounts •Find the nearest IU Credit Union branches and ATMs •Send us a message To use IU Credit Union Mobile, you must be an IU Credit Union member and enrolled in our online banking service. To sign up, visit www.iucu.org