It's easy to use, and it's just like you called them to place the order. A few kinks but no need to nitpick. All around solid app. If you are a jb's regular, you want this app!!! 👍🏽👍🏽
We have ordered many things and many menu items, and without fail, all have been well worth the money, and made memorable meals. Only once did we get a burger that was a bit dry, but since we ate it anyway, who’s complaining?! J.B.Amberto’s app now allows you to order individual slices of pizza! The staff are always pleasant, patient, and do their best to make customers satisfied. The family that owns J.B.Alberto’s are obviously committed to being the best at what they do: the results speak for themselves. We will continue patronizing J.B.Alberto’s for as long as we live in their delivery area (and will be sure to pop in every once in a while even if we move away!).
Excellent option for ordering food from my favorite pizza place
It's great to be able to order from my phone! This is very convenient. :-) One small issue: The app needs to be able to recognize right away if I only want to order one item. There should be no need to hit "Add Item" again after selecting my pizza to get my pizza to go in the cart. The cart should be populated immediately.
Been eating from JB’s since I was a kid. Service and food was always great until last time I ordered. Website says to allow an hour but it usually shows up way before that. Not last time. After an hour passed I tried calling for another hour but couldn’t get through. Two hours went by and I drove to the store. They said it’s now up to a 2 hr delivery time. They refunded my money and the driver delivered the pizza anyway. Will find out if delivery time is any better this time around.
Create a real-time GPS tracker for your pizza trucks!!
You have pizza trucks running around selling your amazing pizzas late at night... but, there’s no way to know when/where! It’s 2019... put a GPS tracker on your trucks, and have a real-time map of where they are. I would definitely use this when out at bars on the north side... I sometimes catch your trucks... and always buy when I do. But, I’d do it more often if I could track one down on my way home late at night.
I live within the delivery range for this business, however, when I enter my address for delivery I receive the error message “location can’t be located on Google maps”. When I downloaded the app a couple of days ago it worked fine at least in terms of the address. I tried creating a profile. I’ve tried creating an order as a guest. Neither option works. (Also, having to create an order to view a menu is stupid)
I love that I can now order the best pizza in Chicago from my phone! The only problem I have is that you have to click the "checkout" button after hitting the "submit payment" button. Seems like hitting submit should be the end of the ordering process. It would also be nice to be able keep my card on file.
I've been eating this pizza literally my whole life, so the app is a godsend. The only issues are minor layout things that others have already called out. Otherwise it's wonderful and the convenience is fantastic!!
Nothing fancy but why should it be, it works and it delivers a fresh out pizza right to my door. Wish it had a space to leave instructions for the driver on how to use the security gate.
JB's is just great pizza. Period. The other menu items are blasé but they always nail it on the za! Also a free liter of pop with every pizza is awesome. App is uncomplicated and easy.
Downloaded app because I prefer to support restaurants and their tech directly. Sadly this app won’t allow me to register because it says Google mapping doesn’t recognize my address, even though I’m only minutes away. Deleted the app. If I could rate this as no stars I would.
The app is easy to use. The store will call if they have a question. I wish I could enter request or option to cut pizza in pie slices versus squares, but it's always delicious nonetheless.
Whenever I try to make a new profile I get an error message saying, “Google mapping service is unable to locate your address”. I can’t even order as a “Guest Order”.
Like other reviewers, it randomly says google maps can’t find my address. Although other ppl at my same address can use the app just fine, I’m unable to even make an account. Useless.
Typed my address in several ways and app says google maps can’t locate my house. Google search my exact address and it knows where I am. Just go back to Grubhub or Uber Eats already!
The food is always good, including many items besides pizza — lasagna, chicken, salad. Delivery time is unbelievably fast. On-line ordering is simple, once you get used to it. A bit sad, though, that the discount for ordering a ‘Daily Special’ was not applied on our last order, 3/31/2020.
Would not accept my address even though it’s down the street from JB Albertos. Could not set up an account as again, it would not accept my address (and yes I have had pizza delivered to this address from JB Albertos before). App asks for an apartment name and tells you to enter either an apartment name or “N/A” but won’t accept special characters and won’t let you leave it blank. Put in none and moved on but again the app keeps telling me that google can’t find my address. Double, triple, and quadruple checked that it was correct and it was so very sorry but I won’t be using this garbage app and will look for another pizza place. Your pizza is delicious, your system for ordering is crap.
Whenever you move into a new neighborhood, it can take a few sorties to find “the” pizza. If you’re in Rogers Park, save yourself the trouble, do not pass Giordanos, and order from J.B. Alberto’s. I lived in Logan Square for years and miss Dante’s and Apart in Lincoln Square, but JB’s delivers the solid, working-class pizza I grew up with. Even my brother loves it, and he hates everything. Always well-made and delicious — thanks, guys.
The only thing that I don't like about the app is the fact that if I have a coupon, it doesn't allow me to submit the coupon code and the app doesn't have all the food options. Like I can't order the 10" thin crust pizza.
With the new J.B.Alberto's Pizza iPhone app you can order from Chicago's premier pizzeria while on the go. In addition to our award winning pizzas you can choose from any of our other mouthwatering ALL HOMEMADE foods such as Ribs, Pastas, Original Sandwiches, Unbeatable Hot Wings,Salads,Chicken and so much more... Features... *Our app is fun, convenient and easy to use *If you are already a J.B.Alberto's online customer, all you have to do is log in and order. *Order from your iPhone, iTouch or iPad. *Access to our entire menu. *Customize your order