Overall good app. Easy to navigate. Withheld one star due to what I guess is a policy of requiring you to verify with a sms security code every login. Login from mobile does not require this/can be disabled and is just as face with auto filled passwords verified by the same Face ID the app uses. Would much prefer if app only required verification with code for transactions as my most frequent in app action is just checking NAV/balance.
Overall a simple and straightforward app for checking account balances but could use additional features to be more useful and provide more performance details. Currently, the app only shows current balance, daily change, and NAV. Rates of return ( monthly, quarterly, etc) and time series charts of account balances (daily or quarter-ending balances) would be two features to better inform the user of account performance.
Janus Henderson has done a great job designing a user friendly app that allows retail investors access to their investments. All the information is easily accessible. I am frequently looking for my statements/tax forms and this app makes things easy to find.
The app has such an aggressive log-in screen where I almost have to reset my password everytime I open the app. Better off just accessing it on a desktop, which is a bummer.
For a top-rated financial institution, this app is severely lacking in almost every aspect. Minimal presentation of balance, performance, daily change, etc to the user. Presentation of data in a visual format is nonexistent. Janus can do much better than this.
