I don’t normally leave reviews, but I am actually very pleased with this app. The account display, convenience of transferring funds, and account number and routing information is helpful for quick retrieval. It’s like any other banking account I guess lol. However, there are no glitches that I’ve experienced with one of my other banking apps or false reporting of available funds. Thanks to the app developers on this one.
The review has nothing to do with JFCU it self but the app and security features. My biggest frustration is you have the ability to set push alerts when a transaction is made but it doesn’t give you any details. My prior CU showed me the amount and merchant with the push alert, so you don’t have to login to the app. I use Dave Ramseys Everydollar budgeting app and I have to login to the bank every time to get my transactions. All my other accounts work fine and do not have to login everytime. I turned off all the security features, re-added my account and still requires you to login everytime. Other then those issues the apps does what banking apps should do!
Justice Federal mobile app is very responsive and fast . Very streamlined and I can do every financial task in it! Simple and easy to understand interface. I have never seen an app so quick and responsive. Kudos to Justice Federal for making my financial life way better! Only thing I would recommend is that they design the interface a little more enjoyable to young people, like adding some dark backgrounds , fun and interesting fonts and animations. Great app!
This review is taking roughly 40 years to bring to life!! I must have opened my first savings account at JFCU circa 1984! I have lived three out of the four decades in Thailand, half way around the world from JFCU office. And yet, through all the years, no other institutions that I have been part of can compare with the dedication, patience and professionalism I have been given at JFCU! A loving shout out to Tracey Posgate. She is my true Guardian Angel. Thank you so much!
The new app is very good but the old app had a link to shared branches and few free ATM’s that the new app is lacking. If they would add that it would be a 5 Star perfect app.
I am on the current version of the app and cannot make transfers to any of my accounts including internal. This has to be a glitch with the app. I know it’s possible because I know another member who could use the app to make transfers from their account.
JFCU Team in NYC deserves a Directors Award for their great and professional service to members under leadership of their “greatest” manager - Mr. Greg Caruso!
Quick and easy to use. My money right at my fingertips... And all of the features that will be available soon will make this a must have tool to manage finances. Another reason why Justice FCU is a convenient place to bank!
I’ve been using this for a long time. I went into the full version to see a pending item. I usually use the app version. Yesterday I went in and app was blank except for justice name. Deleted and reinstalled and it’s the same. Also would like to see a fingerprint sign in ability.
This is by far the most difficult app to follow. I’ve used it for 2 months thinking it was difficult because it was new...but NO! I originally changed to this bank to take advantage of the home mortgage rates but instead I’ve gone back to my old bank and am just transferring money each month...all because they can’t get a good app. I do NOT recommend this at all!
This is an as yet incomplete mobile banking app since it does not have credit card information and cannot do mobile deposits. Once it adds those features I should be a 5 star app
This app is as basic as it comes, you can only view what's on your account. And even that isn't accurate because the app will never show you a negative number?!! You can run up your account thinking you have a positive balance . Later to find out it doesn't display a negative number?? Fix this!
Great for viewing my accts except I can't pay bills, transfer from one acct to my other accts, nor access our student reloadable card account. Still work to be done to make this app more than a 2 star app.
When I try to open the app on my iPhone I get a blank page with justice federal credit union on it. And it will not load up. When I go to safari to go to the site it says it can’t find it. What’s up with justice federal credit union??????? MAYBE THEY NEED AN UPDATE. ITS BEEN A YEAR SINCE UPDATE !!!
I just updated the app now and it no longer works?! The application freezes on the logo page. I have an iPhone X and the update notes claimed “iPhone X” upgrading. I need to access my bank...help.
Now the app got a new interface and looks cleaner. But Touch ID is gone. Logging in the first time you get an announcement of the new update. But after the third time it gets old. When you click the pay bills button on the bottom. It become a blank white screen. And you can’t exit except for closing the app.
Worked great the first time I used it. Now I get a lockout message, JFCU said to look in my email for a special code, email was deleted weeks ago & I can't use it. Luckily I can still log into the web site, w/ the same PW, just can't use the app :-(
Justice Federal puts everyday banking at your fingertips wherever you are, whenever you need it. It’s fast, secure and free* and can be used from any mobile device. We know your day is busy and when you need access to your money on the go, there should be nothing stopping you. • Set up and manage your debit and credit card preferences • Check balances and search transaction history** • Deposit checks with Remote Deposit • Pay bills, see scheduled payments and review payment history • Control when, where, and how your card is used– lock and unlock your card, report a lost card, set travel plans, initiate a dispute instantly, and more • View and send secure messages • Receive immediate alerts on your account activity • Transfer money between your Justice Federal accounts and accounts at other financial institutions • Set up savings goals • Save faster with a deposit account, open and fund your account online • Apply for a loan easily– We will pre-fill the application with your information in an instant • Make loan and credit card payments • View and download statements and tax forms • Find nearby ATMs, Branches and Shared Branches • Order checks Your Money is Safe and Sound • Deposits are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency. • Justice Federal has the latest security to keep your funds safe, sound and available. *There is no charge for Justice Federal Digital Banking, however message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations. **Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. A qualifying Justice Federal transfer account is required to transfer funds via text. Federally Insured by NCUA Equal Housing Lender
