I’ve been using it for over a year without any issues however there are things that I can’t do through the App and usually end up having to call the branch.

2 years ago, Foehammer0069

Mobile Check Deposit Feature Doesn’t Work

On 28 September 2021 I attempted to deposit a check, using the Kinetic mobile application to my checking account. This is my 2nd time using the mobile deposit feature and expected a 14-day hold on funds since this was the hold period on my 1st mobile deposit. I have been waiting patiently for funds to post to my checking account and it’s now a month later with zero correspondence on status of deposit. I’ve called customer service twice to inquire on the status and unsuccessful in talking to a human customer service representative. Instead I find myself stuck in a continuous automated telephone loop that eventually hangs up on me. I regret opening a checking account with Kinetic and disappointed in the hurdles I’m trying to overcome in making a mobile check deposit.

2 years ago, simdiddy1

Mobile Banking

Great tool having access to my accounts, via the iPhone. The only downfall is that I have to deposit checks the old way by using the drive up teller.

4 years ago, hot rod brooks

Great app Just don’t understand why you can’t make a electronica deposit on the app

Just toners

3 years ago, Leyahaaaaa

Review

You should start allowing members to get paid the day before their pay date like other banks!!

5 years ago, ShannelleRenae

I’ve never had any problems

This app has always been very reliable for me

3 years ago, Gaara190

Easy to use

Love that I’m able to transfer and pay my loan with the app.

4 years ago, kmmellinger

Great

App is easy to use and a great way to know about the account in a snap.

4 years ago, motivation85

Good service

Good customer service especially in Midland

6 years ago, Csudogg

KineTIC

App works well for what I use it for, mainly checking balance or transferring between checking and savings.

2 years ago, LeQuieta

Best ever

The Kinetic banking app is super awesome 👏. Would recommend to anyone!

4 years ago, mall doon

Awesome

Up to the minute feedback

3 years ago, Faith,Love,Joy

Love it!! This app has literally safe my life !!❤️❤️❤️

Best banking app ever ❤️❤️❤️

5 years ago, cdjones2009

Unprofessional

Customer is very unprofessional and I had a problem with my car loan, money added and I spoke to 4 different people and got 4 different reason! Problem still unresolved!! I HATE This company!!

2 years ago, SGM2021

Kinetic app

Average capability

2 months ago, Ksncjejs woendbdoei

Errors

Keeps having errors and can’t access info

4 years ago, Rashad A. Jones

Deposit Accessibility Please

I have been using this app with Voiceover for years. Now it is hard to navigate. I am using iOS13. I have an iPhone8. Please fix this!

5 years ago, derrrrwsv

Great

Love the App

11 years ago, Sasuke Battousai

Simple

Finally, a banking app that is straight to the point and very user friendly. Reliable, fast and with no bugs, very well designed. I did not expect anything less from the best Credit Union in the U.S.

7 years ago, Digital Ant

Known bug for check deposits

I am one of the unlucky account holders that cannot deposit checks through this app. Tech support knows about the issue and acknowledge it exists with some long-time accounts. I am going on 9 months of promises that it will be fixed, but I have yet to see any changes. As usual with businesses today, new customers are fine, it's the long time customers that suffer. Other functionality works as advertised and works well, but the length of time that has lapsed while fixing one of the main reasons for having this app is rediculous.

7 years ago, 55junebug

Easy, fast and reliable

Allows for easy and fast access to your accounts. I love the Touch ID feature. Makes transactions easier and better. Makes managing accounts easier.

10 years ago, Mejedi

Hard to live without

Does a very good job for me. Even better now with the check deposit added. Anything that can save me time and not have to run to town to go to bank is great.

8 years ago, Cockeycowboy

Excellent!

It's fantastic to be able to deposit a check through this app! So convenient, when it's after hours!

9 years ago, Hippieguy2011

Seems to be ok

Mostly use the app for check deposits, and it seems to work just fine for me. I've only used it a few times that's why it's 4 and not 5 stars. (Real convenient not having to go to a branch or ATM to deposit checks!)

9 years ago, Jesusfr33k

Needs work

Took almost 20 min to deposit a check had to keep taking pics. I could have went to the bank and been done in 5. Otherwise a good app. Would give 5 stars if fixed

11 years ago, Hedder@HOME

Not Impressed

I have the TIC website bookmarked. THAT is the only way to go. You can see everything at one glance, including the color graphics. The app has zero eye appeal and not easy to maneuver from one task to another. I accidentally clicked one of my payee names. The app repeatedly prompted me to change the date. Eventually I had to power down, delete the app and returned to my bookmarked website. Not a favorite of mine.

9 years ago, JayRizz118

What more could one ask for

This app has everything you need to take advantage if mobile banking. Just another quality asset of Kinetic.

7 years ago, Monalisa911

Very Convenient

I love the ability to deposit checks without having to drive to the bank! This app is amazing!

11 years ago, KBinOH

Great upgrade!

I absolutely love the app and the most recent upgrade. I love the fact I can view checks posted from my phone. Keep up the good work!

7 years ago, Talibanimal

Easy!

Hasn't failed me yet! Always there when I need it and I love the fingerprint log in it makes things so much quicker!

8 years ago, Swtlylly

Mobile deposit

I love this feature. It makes banking more convenient.

10 years ago, deegee1552

Love it!!!

This app saves so much time. I can pay bills on the go, transfer money and manage the accounts, all on my phone.

8 years ago, Shayla_Yari

Love!

Fast and easy to use! Saves me from trips to bank when I can solve issues from my phone!

10 years ago, RLB4684

Account owner

It makes it so easy to manage my money and pay my bills. The new deposit any where is great.

11 years ago, vlindsey

Wonderful

Love it! Wish you could see balance after every transaction tho.

11 years ago, Taestar

Love it!!

It is soooooo convenient! Especially when I'm shopping and need to make a quick transfer!

11 years ago, Marycmold

App

This app makes life a whole life a lot easier. Love being able to take care of banking on The go. Fast and easy. Great job

8 years ago, Bama Shirley

Easy to use!

I love this app! It is so easy to use and very convenient too. Always available, but secure at the same time!

11 years ago, Vpatti

Love it!

It's even more efficient than going directly to the website.

11 years ago, Chosenjewel

Love it!

So convenient! I can transfer, check my balance, check for locations and all.

10 years ago, Dechols

Just got better

With the deposit from any where it a perfect app!

11 years ago, Jkpharmer

A Must Have

This is a wonderful app, it is so easy to check balances or transfer funds.

9 years ago, Frustrated iPhone

Great App

Very simple and useful for those quick account balance checks and transfers!

9 years ago, J. Gertjegerdes

Love it!!

I love this app! There's nothing you can't do! Bill pay options, virtual deposits, transfers, account balances...all at your fingertips. I highly recommend. :-)

11 years ago, Bob2441

Great App

Very easy to use, great to check balances and transfer funds between accounts.

8 years ago, Parettey

Deposits

I would like to see all incoming it pending deposits. Other than that it's quick and easy.

12 years ago, BigWill Vasetti

Thanks!

Good job on the app guys!! I'm always on the go so this will be a very convenient app for me. Thanks again to the developers!!

8 years ago, Noraleee

Love it

I really love this app and now I'm able to see my kids savings and my loan info all in one place

11 years ago, ForGOD(I)LiveForGOD(I)Die

Amazingly wonderful

Couldn't wouldn't ask for more.

10 years ago, Chitown3

Doc

Great app. I just wish it had few more options, but it does have exactly what it needs to have.

Description

Kinetic CU’s FREE Smart Phone application is a custom-designed mobile banking solution created for the iPhone for a personalized Smart Phone banking experience. We make it easy, safe and fast to: •Check your account balance 24/7 •Make payments through BillPay •View and activate your cash back offers •Transfer Funds •Locate ATMs and Branches •View your transaction history •Email or Call us •Link to our website and much more! Kinetic CU’s free Mobile Banking solution is designed to fully utilize your iPhone and is powered by Digital Insight. Our customized design provides advanced encryption for your security and peace of mind. For more information on Kinetic CU’s Mobile Banking services please visit www.kineticcu.com. *Check with your wireless provider for any fee that may apply. To learn how we protect your privacy, please visit https://www.kineticcu.com/pdf_documents/Disclosures/Privacy_policy.pdf