Living in another state where there are no Kirtland banks to physically go to was a struggle. I downloaded the app and made moving my money around so easy! For the longest time I couldn’t see transactions on my credit card but they have changed the view so that you can see all of that just like tapping your checking account. Making payments to my credit card is super easy to and keeps my up to date on my balance and when I need to pay it! And customer service is amazing as well! Wonderful bank, wonderful people.
Way better then any banking app I have ever used before. Way to go kirtland you actually made your banking app excellent. Some bank apps half job it, but this app makes all my banking needs very easy. I love Kirtland. I love the quick balance widget, and the app works really well too!
The user interface is so dated and clunky and PLEASE can we get TIMELY account updates and more notification options. There’s no reason why we shouldn’t have the option to get a notification with our daily balance or be updated WITHIN A FEW MINUTES (not hours) that a deposit was made. Modern banking apps are way better than this. KIRTLAND DO BETTER!
I can’t see my credit card transactions on the app and I only use my credit card. When I make transfers between accounts there’s like a 4 day lag, so I never know if I owe money on my credit card still or if the payment is just lagging. I switched credit card companies because this app is so bad, and only use this bank for my checking account now.
Has always been wonky but now it’s completely broken. Tells me to rotate device to take picture and literally nothing happens. You can’t even go back or get out of app. You have to force quit. Useless app now honestly. The only purpose of mobile banking apps to most ppl is check depositing
For several years now, KFCU has decided it's not important to view the transactions via the app for credit cards. Additionally, they will not allow to pay credit card balances via the app. They require payments to be made via the internet "full site", which no longer is enabled on the mobile platforms.
Have to be approved to deposit a check by phone. They kirtland would rather have you bounce a check. I was sick with Covid, and was not allowed to deposit a check by phone. They are obviously more interested in the making money than helping.
I have been a member since I was 19 years old and this credit union has taken such good care of me that despite all the moves and opportunities to change to a national bank, I've remained with them. This new app is just one more reason for my loyalty. Fingerprint recognition, electronic check deposits and so many great security features which helps maintain convenience without increasing client vulnerabilities. Highly recommend this app!
This app is such a breeze to use, I can check my balances while I'm out and about so I always know how much I have in each account. Also transferring money to my kids away at college is so easy with this app and such a help, I never have to rush to a branch before closing because I can instantly do everything from here! The format could not be simpler, or easier to use! Thanks Kirtland!
Vast improvements in the KFCU app since its implementation have resulted in a superior banking app that is user friendly and extremely efficient. A true pleasure to do many (all) of my banking operations from my iPhone. Please don't change it and require us to operate a substandard product just for the sake of change.
This app just has limited information about your accounts and attempting to pay your bill and feel comforted it's paid is atrocious. Minimum dues with no information on date due. Limited notification to pay on accounts and feel the payment made with no updated due date information. I gave it two star for the update with Touch ID.
It's awesome to finally have an app for my bank but being that I have an iPhone 5 I would love for the app to be optimized for my phone. I along with other would greatly appreciate it if you would fix this kirtland
This app is moderate at best. Antiquated for sure. I recently thought I may have a breach of my password while traveling. I tried to use the app to change my password immediately. It can't be done. Not through the app. Lol. So much for me trying to protect myself on the go. And yes, photo deposits. Really? It's so four years ago. Come on now! Bring up the level for your busy and traveling owners! ASAP! Thank you. Richard Johnson. Albuquerque, NM
Since the new upgrade this app has become the worst app I've ever had. It always quits on me and every time I open it it says error. Gone. Deleted. I much rather go to an ATM. The nearest CU Anytime is 15 minutes away but I rather drive than deal with this app.