I have had this app for several years with never a problem and now I haven’t been able to open up this app for at least two days and nobody knows why. It works if I don’t have Wi-Fi but it doesn’t work with Wi-Fi. Any ideas?
Before your website was difficult confusing and not user friendly at all. this new update is just the icing on the cake, Horrible not clear not enough information and just may make me change banks. HORRIBLE! FIRE YOUR WEB DESIGNER AND DESIGN A SITE PEOPLE FRIENDLY EASY AND YET USEFUL.
It’s a good effort, but it is glitchy (ex. Face ID is hit or miss as far as loading). The interface is also rough around the edges. It gives the impression that a college kid designed it as a side job. Also, the app icon isn’t cropped correctly and it should be updated to be a “flat” icon to match modern iOS.
Currently the app won’t open… at all. I have a few checks I’ve been wanting to deposit, but I can’t because the app won’t open, and hasn’t been opening for WEEKS. I’ve tried hard restarting my phone, and redownloading the app multiple times, to no avail. But when it did work it was nice
I love my Lakeland Bank app . I can check my balances and transfer funds anytime of the day or night . I can use it to transfer money to my kids accounts at college. It’s a piece of mind knowing I can get them money in a pinch.
This bank is horrible. Customer service is slow, online banking is always down for maintenance and the make banking inconvenient and horrible. They don’t work with a lot of apps that I use for finance, I can’t even access online payment options for ACH transfer or online bill pay. Absolutely abhorrent.
This is a poorly functioning app. I constantly have to delete it and reload it to get it to work for a while. I have been with lakeland for many years but i am thinking about switching to another bank with a better state if the art mobile app.
I have been having an issue with the app it will not allow me to open it at all on my iPhone it keeps crashing I can only use it on my iPad which makes no sense because both of my devices are sold on the same version of an update. I need it to work on my phone because I use it for work not very happy
App is always down, rarely working. Please do not waste your time or rely on it for banking. I have been a long time Lakeland customer, but I'm going to switch specifically because of the lack of reliability in the app. It's 2018 get your act together Lakeland! Nobody I know using chase or Wells Fargo has this problem.
Don’t like it at all. Please go back to the other app. Lakeland is getting like the big banks and not caring about there customers. That’s why I left the big banks and thought I found a home with a small bank that wanted my business. I guess things have changed and time to re- think.
I hate this bank I’m taking my money else where. Fraud alert gets worse and worse I can’t take it anymore. Couldn’t get money out in the Bahamas! What kind of bank doesn't work with atms in other countries!!
Please, please contract an app developer and update
I’m on the brink of switching banks simply because of this app’s inefficiency and unreliability. Being able to access account information and account activity in an instant from my phone is absolutely a must. Love Lakeland, hate the app.
The app won't accept a password. If you enter the wrong password it tells you the password is wrong. If you enter the right password it tells you that it can't verify your identity. Pretty pitiful attempt, and the guy who wrote the 5* review obviously works for the bank.
locks you out if you don’t check for two weeks, understandable but i’ve been checkin my account every other day to stop it from happening and it continues to happen literally the only th ong i use is online banking so it’s very annoyigg bf to be on the phone on my lunch break trying to talk to someone on the phone. not cool
this app is worthless, it won't even let me log in. I've been able to login in maybe once. It always says it can't validate my information but I use safari or my laptop to sign in on the website and works perfectly fine, just the app doesn't do anything. Needs to be fixed asap.
This app needs to be updated severely... It is so out of date and I love Lakeland but the convenience of other mobile banking apps make things just a bit easier. Please update this app. It looks like it should be running on an iPhone 3G.