This update no longer lets me login. It just keeps saying please enter a valid password. If I put in a password of the right length without special characters it then tries to login but fails for incorrect password as it should. So the app itself is disallowing entry of special characters for the password! Who didn’t test this out?? When I can login again I’ll give the app itself five stars because it’s great. But you have to be able to log in to use it...
Everything you could ask for in a banking partner.
Leader bank has provided me the quality of service I could only get from a national bank if I had an eight figure balance. They treat their customers as though every customer is a VIP. The personalized service, promptness, great financial instruments and assistance are unparalleled in the banking sector. I’m so happy I moved my business account to Leader bank. I intend to move all my accounts to them in the near future.
The mobile app for iPhone asks you to type the password once again (you have to write it down) to make a transfer from one account to another one. That doesn't make any sense since you are already logged in. Even more when you rely on the Touch ID iPhone feature to login. Of course I had to call Leader Bank since I didn't remember the password. If the mobile app has a feature to Login using Touch ID then why to ask the user to type the password since you are already logged in... and it is a transfer... Does not make any sense. It would be nice if you guys can fix this.
This time, I was prompted to update the app, now I can’t log in. A banking app that is inaccessible half the time is not helpful. unable to reset my password, as you latest update doesn’t work! Needless to say spending time trouble shooting your app is incredibly time consuming and inconvenient, and I have to deal with that on a quarterly basis. ugh.
As far as I can tell (and there aren’t a lot of screens or links, so I don’t know where it could be hidden), there’s no online bill payment tool or check writing tool in this app. That makes the app almost useless to me, because I don’t need to check my balance or transfer funds very often, but I do need to pay bills. I will be closing my just-opened account and finding another bank.
Great app. Well designed and functions as expected. There is now no good reason not to enjoy the superior service of a local bank - they are every bit as up to date and convenient as the faceless national mega banks.
Leader Bank Mobile Banking is a free application that brings banking to your fingertips! View account balances, make transfers, and pay bills all from your mobile device at any time that is convenient for you.