Easy to follow and see where my money is. I’ve never had any glitchy issues with the app, which is quite a feat considering I’ve been using the app over the course of four years and two different phones. All of my accounts and loans are visible from the first screen, easily accessible. Transfers and payments are a breeze as well.
3.3% crazy! Better then the market I was also looking to refinance my house. Called the last guy who dropped a point of my last loan, he couldn’t help me. He was with a major bank. Talked ti Evansville teachers about it the day I opened my account. By that afternoon I was in the process to dropping a point and 1/2 off and 10 year of my mortgage. Forget the big banks. They only want your money. We also use another credit union and have a credit card at 7.9%. I will never use a big bank again.
It’s great that ETFCU is trying to be as safe as possible, but when you can’t even switch to your calculator app to add something up, then there’s a problem. While I’m checking my balance, I often need to look at what bills are pending and add them up to see if I need to transfer in any additional funds. But by the time you switch to your calculator app to do that, the ETFCU app has already logged you out. The same is true if I need to open another bank or service provider app and then switch back to ETFCU. It can’t be done without logging back in. Ughhhhh.
Love using this bank! I wish they would keep up with the interest rate hikes though. Moved a sizable portion out of here to somewhere that keeps pace with the rate hikes. Will definitely move money back when they pick up rates higher than what I’m getting elsewhere.
I like all the features of the new update, however when paying bills , they don’t always show in you scheduled payments. I paid something and it shows last time paid December 17 , but not in scheduled to come out and it’s not showing in my register of things deducted on checking.
When ETFCU rolled out the new technology platform I asked, “Why?” The existing infrastructure seemed more than adequate. But after working with the app? Simple, intuitive, accessible, powerful. I have never used a better financial tool. Well done EFTCU!
There shouldn’t be a limit on the number of times I want to transfer MY money from accounts within your system. That is outrageous, I have been a member since I was 16 ( 15 years now). I feel this is something that can be simply removed. I’d love to hear your feed back on as to why There is a monthly limit on my transfers between in-house accounts.
This app would be flawless, except for the inconvenience of not being able to pay a credit card from an outside account. It should be an option to pay a credit card the exact same way, and same place, as I would make a loan payment.
I have tried everything including deleting and redownloading and this app works about 10 percent of the time. I really wish I could use the check deposit feature but it always times out.
So far this app has been very good. The only thing I wish it has was the ability to transfer money to other members accounts. There is another credit union whose app has this feature and I miss it.
I have a credit card from LFCU. Unfortunately unless you bank with them you can’t pay on it from the app. I have to use my laptop. This is the only credit card I can’t make payments on my phone with. This is really retro, and should be addressed. I should be able to link my bank, and be able to make payments in app.
Of course it has its downtime during service maintenance but nothing terrible. They stay ahead of their game with updated features, it is also very simplistic and has a great design for a locally owned bank.
This app is fantastic! It enables me to access all of my accounts and do almost anything! It’s easy to use and always works! Everything EFTCU does it does for me and all its customers! A company that truly practices what it preaches!!
This app is great. I love the functionality and the ease of navigating through the appZ it’s easy for me to find my balances and history of spending. I also like the way it displays the perks of the Platinum checking account. Well done ETFCU!!
This App is a mess they don’t make it easy to find your credit card information and make payments. The app has not been working. I have never had any problems till this change over
What can I say-- it does what it's supposed to do and even allows for logging in via fingerprint and facial recognition. So much more advanced that my previous Credit Union I cant even express it.
The camera is stuck indicating to rotate device to get check image and after several attempts I give up! I guess I will have to go to the bank tomorrow to make this deposit.
Reminds me of the time when ATMs were new and how much they made banking easier! Easy for even an old fart like me! Love the transfer funds and bill pay options!!
The app normally works great, I’ve used it for years. For the past couple of versions I can’t deposit a check with the app. It’s not a deal breaker but it is rather annoying that this issue hasn’t been fixed yet.
super easy to use and instant access to all of your accounts in a matter of seconds. I can’t say enough great things about ETFCU. They’re great people!
I had small issues before with the app, but this last update has been horrible. I can no longer deposit checks with my XS Max. The app is only showing black when it’s time to take the picture. I have tried deleting the app and reinstalling it, but to no avail.
Mobile deposit does not work in the latest version! :( get stuck on the initial photo capture. Will not allow photo to be taken. Just a black screen that says to rotate the device, but does nothing.
The check deposit is so finicky. One day I can deposit my checks via the app, the next day it’s all blurry. The old app was much better as far as this option.
The app never seems to work when I need it to. I resort to using the website because I can’t ever seem to get the app to load my account. Out of every 10 times I try to use it, it only seems to work 10% of the time. You’d think they’d be able to figure it out, but it’s been going on for a long time.
This app is garbage, it crashes all the time, occasionally (around 1-4 times a month) I won’t be able to view any of my account information nor make transfers or anything. Not to mention the UI.. This needs to be fixed. There really isn’t an excuse to have a bad app like this in today’s time.
The app is fairly functional. However, in a recent update, they changed the text color on the widget. It’s now gray text on a gray background. It’s almost impossible to read in all lights. The widget was clearly not tested at all.
Since the rebrand, I’ve been unable to deposit checks on mobile. It just keeps asking me to rotate my device and become unresponsive. So now it’s deposit in person or close my account I guess.
I just opened an account and all I care about IS THE APP. I need to see my money come in and out of my account INSTANTLY, as the app with my other bank did. However, not only do the transactions not show instantly but it does not properly add and subtract. It’s off by several thousands. Very disappointed. Wanted to love.
ETFCU is truly the best. I am rewarded free money every month just for having money in the bank. It’s amazing. I have no complaints, and I highly recommend banking here. Chloe
Not a fan of new revamped check pay features. It took away the ability to see last payment and what is outstanding all in one screen. Hard to navigate and much more cumbersome than old format.
The powerful Liberty Federal Credit Union mobile app gives you safe, convenient access to your accounts on the go—including cutting-edge features that truly make banking easy! • View and manage all your accounts—including those held with other banks, credit unions, or brokerages—in one place with one password • Set budgets, transfer funds, pay bills, deposit checks and more • Make payments to friends with accounts at other banks or credit unions via text or email • Enjoy free access to your credit score, credit report, and credit monitoring with real-time alerts • View monthly checking account rewards progress, manage and redeem reward points, and enable purchase rewards with participating retailers • Toggle your Liberty FCU debit and credit cards off and on from anywhere, set card usage spend limits, and notify us of travel to ensure consistent access
