Unbelievably lazy and incapable of performing simple tasks. It took me over four years to finally get answers on my closed account and I ended up with a huge blemish on my credit. I closed it in person but whichever teller I spoke with was too stupid to actually close it and 3 months after I had left the state an old subscription charged it one time. My credit dropped 200 points because of $50 and a braindead teller. Then when I called about it they said they couldn’t do anything. I have called many a time over the years and the response is always different. Finally. Finally after years I got an “answer” and even with that it was “Well why didn’t you call earlier?” I DID! Never use this credit union, it is trash and if I never used it I’d be in a home right now. Please put your money elsewhere
Why is it every time somebody “improves “ an app it just gets more complicated and harder to use. Just spent 20 minutes trying to log into my account and now have to remember 15 characters instead of 8. ( was happy with 6.) so it has to be something easy to remember, which is easy to hack, or I have to write it down somewhere which is easier to find and use. Great idea. How about making it easier for those who don’t spend their whole life on some computer? I would give it one star because I can’t imagine anything more screwed up but I thought that the last time I had to update the app and I was proven wrong.
I’ve been using this app for years and have loved it. Yesterday it wouldn’t let me login without updating the app. Since then the only way I can log into the app is if i completely restart my phone and transfers of money to different accounts aren’t going through. Not a good update at all..
I logged onto Maine Savings from my phone ALL the time. This app makes my life a little bit easier. The only thin I do not like about the app so far... When I am checking my balance I would like the app to show me my balance after each transaction. For example I thought I had $10 more in my checking and from the app I cannot figure out my mistake. But other than that I love it :)
I have always love using this app it is very user-friendly and a great tool if you’re on the go no complaints really until recently I got a credit card through Maine savings and it shows on the app but I can’t click on it to view purchases all it says is transaction history is not available for this account on mobile banking.......... evidently it’s not available on the website either kinda odd so for this I deducted a star