I’ve been with MSB for 22 years and have been extremely satisfied with the bank, service, and employees! With my previous banks, they simply behaved like a business without showing care for customers; not so with MSB! They are thorough, taking time to learn each customer’s name and needs. I had a paid enrollment in a credit tracking program that was a useless waste of money! I had two very serious attempts to steal money from my accounts. The credit tracking company never caught the 1st one and notified me about the 2nd one a full TWO WEEKS after MSB notified me. MSB called me about BOTH problems within hours of the attempts and worked diligently to sort out the problems so I didn’t lose any money. I cannot say enough about how wonderful I think MSB is! You will not be disappointed!
An amazing bank. I borrowed from them to build our home, converted it to a mortgage and have always been impressed with their personal service and have admired their growth over the years. Their app is awesome as well
problems with maintaining account, balance accurately
Manasquan Bank is going to have a lot of problems in the future because your business in commercial and personal clients are going to leave because of poor service and no interest on your money. The Metuchen branch is especially terrible and the Pratt in the bench manager Kathy could care less about her customers.
I love MSB! However, we live more south and its a hike to get to a branch location. Ive gone through 4 debit cards and the 4th still doesn't work to take money out so i gave up trying. There alot of issues with the app when. I use it. The plus’s are i get $10 a month to have their account + all charges refunded. Also there is no monthly charge. These are the reasons I keep the account.
It's an ok app for checking your balance but the bill pay area doesn't work. Never has. I bank at other financial institutions and their apps are much more superior to this. I am seriously considering moving my funds for the convenience of being able to pay my bills with my smart phone.
DO NOT bank here. They give zero fraud protection.
I went to a restaurant signed a receipt including a tip totaling $18.00. I checked my bank statement and after the charge cleared it totaled $33.00. I went to the merchant showed them my copy of the receipt and he showed me his copy which I signed totaling $18.00. He refused to refund me the difference. Told me to go to my bank. When I went to a branch they told me “If it’s fraud it’s different but when you give them your debit card you authorize them to bill you ‘whatever’. That’s between you and the merchant.” Obviously if a merchant overbills you more than what you signed for then it is fraud. So I called their corporate 800 number and they also said there is nothing you can do, even though it was a signature purchase through MasterCard Debit and did not use my PIN. Reporting them to the Better Business Bureau (since the manager was snobby and told me to do it) and reporting them to MasterCard as well. Do not do business with this bank they WILL NOT protect you if you’re falsely billed, despite their $0 liability policy. They should be lucky I don’t sue them for false advertising. Go to another bank they may rope you in with high yield rates on checking and savings but they will not help you in blatant disregard of their policy. Over $15. Absolutely disgusting. Will be dumping them as soon as I open a new bank account. There’s better banks out there with great perks. Manasquan bank is horrible and disgusting.
Marketing people don’t know what they’re doing and the software needs to be addressed more rather than worry about the graphics on the app . I love the bank but this update makes the app look like poop
Bank when you want, where you want, with the Manasquan Bank mobile app. Manage your accounts, control your debit card(s), pay bills, send money to friends and family, deposit checks, and transfer money. And do it all safely and securely with your device. Mobile App Features • Instantly view your account balances. • Monitor your checking, savings, and loan accounts. • Display your full account number by tapping the eye icon in the account header. • View your running balance to monitor spending. • Set up Real Time Alerts and adjust your preferences. • Deposit paper checks by simply taking a photo. • Open new personal accounts. Card Management • Control how, when, and where your debit cards are used. • View and update merchants that store your card information for reoccurring purchases. • Go wallet free with Apple Wallet/Google Pay and pay with your phone. • Learn more about card transactions, maps, street photos, and contact information. • Understand your card purchases with Spend Insights. Sort spend insights by merchant category, location, and monthly trends. Make Payments and Transfers • Schedule, edit and send payments with Bill Pay. • Use your smartphone’s camera to take a picture of a bill to make payments a snap. • Send and request money using Zelle® • Transfer money between your Manasquan Bank accounts. • Make a loan payment with the Make A Payment button. Connect with Manasquan Bank • Find the nearest Manasquan Bank branches and ATMs. • Contact a Client Support Center team member. Download the app to get started! New users can enroll directly on the mobile app. Current online banking users can log in simply using their online banking credentials. For more information, please visit Manasquan.bank or call us at 844-MANABNK(626-2265).