I have had numerous tool accounts over the years through different states and Tabitha is the best tool representative I have ever dealt with. Accommodating, goes out of her way to find Tools, works with you on your payment and tries to give you the best product possible. Friendly, knowledgeable, and it is great to deal with. Would highly recommend anyone to buy from her..
Don’t get me wrong the whole idea behind the app is a great concept!!! But unfortunately the execution is subpar. For example..... when I am looking at page of items on the app, I find one I want to know a little more information about. I click on the item, once I’m done I go back to the page with the list of items, is takes me to the top of that page, so then I have to hunt find my place rinse and repeat for every item that I click on in that page! Frustrating to say the least. I go to pay my bill, punch in a dollar amount, it shoots straight to the bottom of the page, can’t see the dollar amount I’m trying to put in, scroll back up keyboard disappears! Like I stated before great concept but rushed to market!
This new app is tremendous for saving time , placing warranty repairs , and seeing all the tools as you need to without trying to remember what you’re interested in when you go on the truck. This is certainly a valuable asset for both the distributor and the customer.
I only buy through matco now and like that I can check out tools in a app rather then trying to do it on my iPhone web browser. But I feel also all of your stuff isn't in the app I know it's a lot but man Matco your only shorting your self by halfa**ing something that could be making you money!!! No one likes going through the book and I know all the guys at my work can barley speak English lol. Get this app going guys and your gonna have a lot more sales.
This app is super awesome especially if you work in the trade where a distributor comes to your work. After you set up your account with your distributor you just link it with your app, you can make extra payments or request new items! Awesome!
Does everything it advertises well. Only thing I wish would change is the catalog resets to the top of the page every time you back to the catalog after looking at a tool. Pretty annoying when you’re 100+ items down and you go back and it puts you all the way back to the top.
The app is cool and all when everything works, but as I try to use it more and more, the app just doesn’t load, logs me out every single time I exit the app, won’t let me sign in at times, doesn’t show flyers or deals, just a whole lot of simple things that I shouldn’t be dealing with on an app that is supposed to make it easy to contact, deal, and know about what my favorite tool brand is doing.
Aussie Dave is a great tool guy and I also consider him as a friend. He step in when our new Snap-on guy would not take care of us. I really like his tool selection and Dave is alway there if I have any questions. GREAT GUY
It really is a great app. Very useful. Love how it connects to my specific tool truck, allows me to order, to know what’s on truck, and even make payments. Only problem is the lag on the app is unbearable. There is so much info on the app and I’m assuming that’s why it runs slow, but it gets to be too much very quickly.
Love the app it’s self so time saving to look up a tool on the app rather than wait until Matco day at the shop. But I need help with something I need to change my dealer on the app as I have a new dealer at my new shop and I can’t figure out how to do that. Please help if possible!
So if your thinking of doing a psa account, DONT. They tack on all the interest up front. And the pay off isn’t much different. And if you wanna pay on the principle. You can’t. And if you have a lowlife truck guy. Ryan Ruble. No longer works for them. But if they rip you off you will get absolutely no help from there financial dept. so keep it between the truck and you. Other then that. Nice tools. Garbage financing.
The latest update has completely screwed up the app on IOS. I’m unable to access my Matco Account, when I go to manage payments, and then go to select my account. The screen shows my account for a split second and then goes blank. Text and images for category’s at the bottom of the screen are overlapping and hard to make out.
I love Matco Tools! They have never failed me while at work and will continue to buy, but I can’t browse the catalogue in the app without annoying issues such is pages reloading and pulling you back to the top, pages taking forever to load.
App keeps crashing every time I try to do something. Error msgs all the time. Times out when trying to submit information. Took me over a week to complete my account registration and still having issues with setting up payments for my credit account. I understand apps have bugs but this one is a little ridiculous.
I was happy to see how good the Matco tool app is and the seemless interface between the products and my Tool distributor. Mac and Snap-on have been dogging me a lot lately… So 30 years in the Motorcycle biz, Matco U ‘dun gooT!!! Thanks Kindly Dennis “Chopman” Chick
I love Matco Tools but this app is killing you guys. I tried logging into my account, even reset my password and still can’t manage to sign in. Also when I was signed in a while ago, when trying to add my distributors phone number, It said it did not exist. I know you guys can do better.
Great app to search for tools! With the 5-17 update, it wont let me log in saying hard to retrieve flyers And now with the 6-11 update, it still occasionally wont let me log in saying "unexpected error in retrieving fliers"
The app is good if you need to search and price a tool...but why can’t accounts be paid through the app? Especially if they’re in-house accounts. The app would be complete , in my opinion, if that option were available.
It's a helpful, portable version of the Matco catalog, but could use new features like a Featured or New Tools section, a customize a tool box, and Wishlist feature - where you can add products to a wishlist for when the rep visits you can pull up the list of tools a you're interested in or want to purchase.
I was genuinely interested in purchasing tools thru your app, unfortunately for me when I tried to look up a tool set it asks me to complete my registration. I do not know who my local distributor is, and now I DONT want to know…..I’ll just order something thru Snap On. All I wanted to do is look at the set, and the cost to purchase it.
Having to repeatedly enter in my credit card or debt card information in to make a payment is annoying. The truck account app already has my information I just click pay and I’m done. It should be that easy for the credit account. Thank you for you’re time James Styron
Very upsetting Matco is trying to target people and not first push the sales to the local DBR. It’s hard enough to make sales with all the other competition but when your own company competes against you that’s very bad. I’ve lost business from a few customers because of promoting this app. Very upset!!!!!
I buy Matco Tools and love them. But this app is too basic. It needs life... Suggestions would be New products, Featured tools, find a dealer, search bar, videos, current promotions/sales catalog for each month(s).
The patented Matco Tools App gives you 24/7 on-demand access to your Matco Distributor, over 13,000 of the highest quality professional automotive tools and so much more! - Connect real-time with your local Matco Tools distributor! No need to wait until your weekly stop, you can stay connected anytime in between tool truck visits. - In the middle of a job and realize you're missing something? Quickly and easily purchase the tools you need and see real-time tool truck inventory without waiting for your next truck visit. - Break a tool? Submit warranty requests for broken tools directly from the app! - Easily manage your weekly truck account payments and view order history from both the Matco Tools App and the tool truck all in one place! - Get in the know with app exclusive deals, products and promotions through the Patented Matco Tools app. Since 1979, the mission of Matco Tools has been to provide professional mechanics and auto enthusiasts with all the premium tools, storage and equipment they need to get the job done, while also offering best-in-class service and customer support. Service. Trust. Results.® Pat. No. 11,023,849 *Tool Truck integration features are only available to users who have a Matco Tools distributor. To find your local Matco distributor, please visit https://www.matcotools.com/find-a-distributor/.