It used to be that you could see the transaction and all pertinent information that goes with it when viewing your history. Now you have to make an extra click to see it all. It's a little cumbersome to have to click so many times. One thing I am loving is the new bill pay section where you can see upcoming payments and the history. Great job on that!!
I have been a member of MECU since 1998 and used the mobile app since it first came out. I like Mayo Credit Union, but this app needs a lot of work to get righted. It is glitchy and unreliable. There are times when I’ve been told ‘transaction failed’ and tried again. Failed again but the next day I see 2 transfers! Support is not very good either. I belong to another credit union and their app is far superior in terms of ease of use, reliability and support. An affiliate of the Mayo Clinic should have a higher standard.
I really enjoy being able to access all my financial information in one place. On the other hand it is frustrating how often the app simply sits and loads instead of letting me access my account. I know it is not my internet because i can access the website just fine but not the app. Hopefully it will improve soon.
Complete and total garbage. 92.4% of the time the app doesn’t work. One day I can deposit checks and the next you get “loading” forever and never goes away. It gets 1 start only because it at least starts the app but crashes shortly there after.
App does everything you need for online banking. The biggest thing missing was mobile check deposit and this has been added! Works great, no issues with crashing. Only complaint I have is that its a little bit of a hassle to start isn't it, you have to activate your account for mobile banking and for mobile check cashing option but doesn't take long.
The mobile deposit feature needs serious work. It either fails to send images or crashes/closes outright during deposit. To date I've only been able to submit a fraction of my checks with this feature.
Used the mobile deposit feature for years and suddenly it stopped working, instead returning an error message. Contacted support and they told me to delete it, reinstall, then restart my phone. Still not working. Seems like something more serious than a bug on the user side.
Needs an Update to the newer iOS system. Keeps on crashing when tryin to open the app up.... 3/4/19: Update——- still needs a work on the system. Should not have to wait over the weekend then shows the pending transactions and more on a week day. It’s ridiculous and quite honestly too annoying. Please get this fixed or ill switch to a different bank
App still not working, unable to log into my account for quite some time. I haven’t tried deleting the app and downloading it again as others have, but that should not be required to use the app. Keep waiting for an update, but from the other reviews, this doesn’t seem to be a priority for MEFCU.
Ever since their scheduled update that they sent multiple messages about, whenever I try to sign in to the app, it just cycles that it's loading after I put in my password. It won't let me go any further than that.
I’m not sure what is causing with the issue. With IPad Air keeps kicking me out while navigating. And with IPad Pro keeps freezing and can’t log out. I hope the issue will be addressed and resolved.
this app could use much improvement in its VoiceOver accessibility, which is the native screen reader on all Apple devices. Please make this app usable by voiceover for blind persons.
Access your accounts from your mobile device. See a snapshot of your accounts without logging in. Pay bills, deposit checks, transfer funds all within your mobile device.
