Name: Mercado Pago: cuenta digital
Rating: 4.75763 (29913 reviews)

User Reviews for Mercado Pago: cuenta digital

4.76 out of 5

29.9K Ratings

3 years ago, ChikaCostaRica

Blocks cards constantly

Not great for expats, This app blocks US cards constantly. We try calling support and they seem clueless, they just tell us to delete the card and try again the next day. Absolutely abysmal support.

3 years ago, TechCustomer

A fintech app with no service and full of bugs

Shady, buggy , no support... a fintech app like this without help service should be a crime. Not use this for professional services, they are not serious or professional, they do look like a criminal group that is not working like a bank (sending money worked only sometimes, if you need to contact help you are doomed). the way they marketed this app for the users, it’s wrong and they should be responsible for the wrong marketing and system bugs that make this financial app risky to use, don’t waste time or money with this group, no one will answer you and the company have not organized help information or training for its workers to help people when a problem arises. Just to be clear, a real bank app works 100%; they have helping teams to answer you any time, in case anything happens. So, think many times before using this stupid app, from a group that does not give any time or dedication to improve the client experience (which is one of the worst I ever had).

2 years ago, Coxlo7

Needs Int’l Support

The app is overall good and easy enough to use, but it needs international support. Seems silly to me that if you want to pay with MercadoPago in a country other than your own you need to create a different account and go through a whole different process. This isn’t the case with Apple Pay, Google Wallet or RappiPago, so why does MercadoPago operate this way? In 2022, it seems a bit backward. People do online shopping across borders and travel in huge numbers.

4 years ago, atoyos

Do not trust in this company!

Everything worked well until NOT! I had a double charge. I called the back and disputed and all was ok. Until months later they came back and claimed the payment again. Because the time from first dispute Chase won’t do anything another than contact Mercado Pago but there is no phone number registered. I have been trying to deal with Mercado Pago foe 5 months and all you can get is some Maria texting and going in circles. BE Careful with this company that doesn’t even have a contact to talk to someone! Scam!!!

2 years ago, Gilgiljoy

Love love love this app!

This app makes paying so convenient, you can even pay for services and it’s easy and inexpensive. Highly recommend checking this out!

6 years ago, :Samu3l:

Warning you can lost your money

this payment system is very bad, while in a country like venezuela you need the money instantly the payment is delayed even having done the delivery and after they qualify you still do not release the money you need, but in an economy like the one of venezuela of happening to gain 20 $ you pass to you earn 12 $ and thus you are losing more and more money until finally it becomes effective and already what you sold nothing

2 years ago, adijazz88

Me encanta

Love this app. It’s my favorite. Everything done on time no need to worry about payments not gettting there on time it’s almost instantly!

10 months ago, bertossi

I would like yo be able to invest my money

I understand there is a way for my money to “generate” income, but it stills in the Argentinian peso exchange, which makes the whole feature useless since the devaluation of the money in this country is greater than whatever interest the investment is able to give you. I would like for me to be able to invest my money in an stable coin like USD or EUD :)

3 years ago, DestMP

No customer service

You may try to use it until you need customer service, then you’ll have a real hard time getting to a real person to check your case. They even gray out the phone contact after one single call… so good luck getting anything resolved…. What a joke of customer service. 😞

4 years ago, barcafbc

Puppies

Try to buy a puppy??? Worst night mare ever!!! 9 out of 10 people selling dogs on the site are fake!!! Not one has any dog !!! There just trying to steel money from people.... Don’t understand why the site doesn’t check these people out before hand ???? Very disappointed I’ll never use the site again and I’ll definitely tell my friends to stay away also !!!

1 year ago, OscarInnRocks

DO NOT DOWNLOAD, FRAUDSTERS!!!

I used to purchase from Mercado Libre for years until my phone was stolen and the Mercado Pago app was hacked, they requested money and stole from my cards! I REPORTED over and over and no response, then they charged me FOR WHAT WAS STOLEN IN THE CREDIT CARDS!!! No response and also, not coincidentally, the section for reporting does not load, THIS IS FRAUD do not put this junk app on your phone!!!

3 months ago, Eddy Fay

Easy to use

Always available

4 years ago, Flalberto2010

Usually vendors are honest people

... However, in case you Meet someone who isn’t, don’t count on Marcado Pago, since they will finish your dispute even though you had never heard again about the merchandise you bought. Good when everything’s all right, terrible when it doesn’t. Se o vendedor é honesto (ousaria dizer que é a regra), a experiência é bem boa. No entanto, eles não movem uma palha para lhe ajudar quando você tem um problema de entrega de mercadoria. Sou cliente antigo (nível 6) e minha última experiência foi péssima.

4 years ago, Rl1476

Take Care

It’s no option to initiate a complain or ask for support from the app neither from the web. There is an option to complain about the payments MercadoPagos shows in the app but there is no one to complain about transaction you are charged and didn’t really make....

3 months ago, chestario

No customer service

Nice try but lacks any customer support (unless you reach out via social media publicly there is essentially no support available). Also no translation option. With more attention to customer could be great.

4 years ago, Abcarranza

Banking information stolen Beware

Hope this doesn’t happen to you but I added card information on Saturday and on Sunday someone was trying to get all the info by phone. They just needed the info you add to the app. Now Mercado Pago has been hacked and can’t access losing my money. I have been asking for help but now one is answer

2 years ago, bruno_bcv

Awful app full of bugs

I tried to do a simple transaction, and I ended up getting a headache due to the amount of bugs and their own ads trying me to force a product I didn’t want. This app is as bad as their e-commerce platform. I would recommend hiring a better QA team for this lame app

6 years ago, opine409

Very efficient

Easy way of doing business

8 months ago, No lo usen fraude

App doesn’t work for foreigners

Mercado Pago owes me money for purchase I made in cash using Mercado Pago. Merchandise was damaged so I returned to company and they gave me a credit with Mercado Pago but as a foreigner of Mexico, I cannot create an account with them without Mexican identification. So now what? Will I get my money back? Isn’t this called fraud?

3 years ago, Alevtusita

Absolutely horrible

An absolutely horrific app. Wasted a ton of time and wasn’t able to make it work. Logging in is an enormous challenge, then it doesn’t accept a photo of my passport. It’s absurd that some websites use just this payment system — missing out in customers like myself big time.

3 years ago, alexbigmoney

Do not sell on this app

Don’t use it for refunding a product is a loss

4 years ago, Mcseusa

I would not recommend it

Not good at all

5 years ago, EdBaessa

Horrible

2 languages in the same context; doesn't make sense

4 years ago, patzperson

So easy

This is a great way to pay bills and buy things. Good coupons also!

4 years ago, LNRDO19

Great

Wish I could turn off some notifications

8 months ago, Sáenz Sam

Excelente servició thanks for making easy life’s

Good

11 months ago, grivero86

Blocks cards - annoying to use

This is just terrible, you don’t have control of anything, support is horrible they don’t know or understand their own system.

3 years ago, Jorge Silva Jr

Personal data miner, including facial recognition.

You’re comfortable giving much of your personal data to this firm, including facial recognition to receive a refund, go ahead and use it.

5 years ago, Michel Arteta

It doesn’t work

doesn’t work with international credit card. trying to pay for a service and it just show a generic error. No 1800 number to call in the app. bad experience

1 year ago, Dr. Goldfinger

I ALWAYS PAY BEFORE MY DUE DAY… that was they DEAL YOU OFFER ME

O always pay I always I

6 years ago, machyavelly

Decision

You should decide each language is this app. It is portuguese or spanish but not both. I noticed that some messages pops up in Portuguese and later on in spanish

4 years ago, Maaq00

So complicated

The companies are losing sales because this, they denied with no reasons. Thank you guys now i have to leave home in pandemic to buy the staff that i want, internet was made to make things easier.

3 years ago, AngelSanchezMallarino

App has a bug

I tried signing up and it won’t let me get passed the monthly income questionnaire. With no where to click for support or report a bug.

4 years ago, cjosek

Non Stop Spam Notifications

The amount of non-stop spam notifications are just impressive, but if you turn notification off, you lose visibility to your wallet transactions. Worst experience ever.

2 weeks ago, Jimmy__:3

App forces user to allow data tracking

Forcing the user to allow data tracking is against apple guidelines / apps policy

2 years ago, JoseReis

No Withdraw for Bitcoin - normally a bad sign

Let’s you buy Bitcoin but doesn’t let you withdraw your coins. How can I trust and use? The app need Bitcoin Withdraws using the Bitcoin Lighting Network for instant payments in countries like Argentina and El Salvador.

9 months ago, FCarnegi

Horrible!

I am surprised they don't ask you for your blood type and mother's family history to use their app. ZERO privacy. They hold your money HOSTAGE!

3 years ago, wearamnr

Terrible and shady

No customer service. They talk in circles and shut down when they feel committed to answer a question. SKIP IT IF YOU CAN

5 years ago, aturdid0

Garbage as everything from mercadolibre

Tried and tried and tried paying services and the app kept rejecting the payments. As usual. Also they are un-ethical with low reputation.

5 years ago, acasarini

Frequently unwanted notifications

I got often Ad to reload credits on my cell phone. Unwanted.

3 years ago, Glerky

Used to be good

Now I will stop using it. I have validated my DNI three times and it refuses to accept it. This app is junk and I do not recommend it anymore.

4 years ago, Amyajijic

Unable to register

Can’t register because I am a foreigner So would like to delete my subscription to Mercado Payo. How can I go that?

4 years ago, Cookieru

Hard to validate

Try tying to validate

3 years ago, Kiki Misssha

Thank you

Gracias

5 months ago, Jose Cancado

Good apo

I recommend this app

3 years ago, FedeBarberan

1 star until dark mode is available

Simple as that

6 years ago, ClosRod

Bad bad

This app doesn’t work. You pay for this that their system declined and they still charge you on your credit carda

2 years ago, lalgosh

Debit Card

When trying to add a debit card it will not accept it if it has more than 16 digits. Have a debit card from Chile with 18 digits and stops at the 16th digit. Useless

4 years ago, danBrodSis

It’s a disaster

I can’t belive how bad is Mercado Libre in Argentina. They keep my money and there isn’t a way to take it or to spend it. No contacts available or info about how to procede.

6 years ago, Felipe Porto

App no good latest version

after updating the latest version, the app no longer works

Description

¡Con la cuenta digital de Mercado Pago podés mantener tu dinero siempre seguro! Mercado Pago se preocupa por tu seguridad y por eso se desarrolló la protección absoluta de datos: ¡protegemos tu información y encriptamos los datos para tu seguridad! Además, conta siempre la ayuda de expertos en cualquier momento. RENDIMIENTOS DIARIOS:  Generá rendimientos diarios en tu cuenta, es simple y lo activás a través de la app. Transferí dinero con débito inmediato o dinero en cuenta y efectivo en Rapipago. CUENTA DIGITAL: Con la billetera virtual Mercado Pago es más sencillo pagar cuentas, cargar tu tarjeta de transporte o recargar el celular, recibir pagos online, cuidar tus finanzas y obtener una tarjeta de crédito. Realizá todas tus transferencias desde un mismo lugar. Transferí gratis a cuentas Mercado Pago o cuentas bancarias.   SECCIÓN DE CUENTAS Y SERVICIOS: ¡ORGANIZÁ TUS CUENTAS EN UN SOLO LUGAR! ¡Adherí tus facturas a débito automático y tené la tranquilidad de tener todo al día! Solo tenés que tener saldo en la cuenta de Mercado Pago. • Recibí recordatorios para no dejar pasar más las fechas de vencimiento de las facturas y ganá comodidad. • Sumá Mercado Puntos al pagar tus cuentas y obtené beneficios. CUIDÁ TUS FINANZAS PERSONALES • Empezá a pagar cuentas y servicios desde la app: tené la facilidad de pagar con código QR o link de pago y transferir dinero entre cuentas de cualquier banco o billetera virtual. • Solicitá una tarjeta prepaga internacional para comprar usando el dinero de la cuenta y usala en todos lados. • Hacé compras con Mercado Crédito en hasta 12 cuotas y sin usar tarjeta de crédito. Pagá tus compras con Mercado Crédito, realizá pagos con QR en todos los locales donde acepten Mercado Pago, cargá tu tarjeta de transporte y pagá más de 4.000 servicios. • Realizá recargas de celular y cargas de a tu tarjeta de transporte. • Sacá efectivo con tu celular, código QR o con la tarjeta internacional en cajeros. • Disfrutá de los beneficios de Mercado Puntos: descuentos en compras, envíos gratis, facilidades en devoluciones y más. • Con la billetera virtuall, también podés obtener una línea de crédito para realizar pagos con código QR, pago de servicios, recargas y compras en Mercado Libre, usando tu dinero como necesites. VE TU NEGOCIO CRECER Recibí pagos como quieras - pagos con código QR, link de pago por redes sociales o web, pagos con el lector de tarjetas Point - y empezá a vender online y presencialmente. • Elegí el lector de tarjeta Point que mejor se adapte a tu negocio para vender, cobrar y recibir pagos de forma segura desde donde quieras, sin costos de alquiler. • Compartí el código QR o link de pago por WhatsApp, redes sociales, chats y cobrá de forma simple, rápida y segura. • Tus compradores tienen diferentes opciones de pago: con dinero en cuenta de Mercado Pago, tarjeta de crédito, débito y en efectivo en puntos de pago. • Recibí un préstamo para impulsar tu negocio: lo pedís 100% online, sin trámites ni papeles y el dinero se acredita automáticamente en la cuenta. CUENTA DIGITAL PARA MENORES*  En Mercado Pago podés abrir una cuenta digital desde los 13 años. ¡Conocé todo lo que podés hacer con la cuenta para menores! • Tené tu primera tarjeta: La podés usar en pagos online y en tus locales favoritos. • Transferí y recibí dinero: Solo necesitás el número de celular o el e-mail. • Pagá todo desde tu celular: Pagá con QR, recargá tu celular y tu tarjeta de transporte. Si tienes dudas o necesitas ayuda, no te preocupes. Tenemos una página de soporte donde puedes encontrar información útil sobre lo que necesitas o contactarte con nosotros.  La anterior descripción incluye genéricamente los productos ofrecidos por Mercado Pago en los países en los que opera, es genérica para todos los países, por lo que no todos los productos mencionados se encuentran disponibles en todos los países. Ver Bases y Condiciones aplicables a México en www.mercadopago.com.mx. * Producto disponible solo para Argentina.