I downloaded the app and all it offers is to sign in. No “enroll” for first time users. This isn’t normal. They tell you to download the app but no way to sign on in the app unless I missed something, but I know after several attempts, the “enroll” option wasn’t there.
The app itself needs work. The bankers can’t make changes to the app so you will get added and hidden fees if you don’t make the changes yourself and it’s difficult to do when the app wont allow you to delete account information. This card offers no real rewards other than a few points here and there. The bankers customer service find it easier to place blame on their customers rather than show empathy or apologize once in a while. This card will also charge you interest on a zero balance even after you pay it all off in full. The penalty charges or interest add ten dollars every time after you make a mistake and they will only remove one fee but your stuck paying the rising fees. Just get a different credit card, this one is too much hassle and the app doesn’t give notifications.
Definitely need to read the fine print given this a quote on quote casino card. Didn’t know that one of my purchases was a cash purchase and instead of notifying me first they automatically just deducted my spending amount. Like what’s the purpose of a casino card? If you can’t use a cash purchase which again I didn’t even know since I purchased an item on a website that I wasn’t aware that used it as an ATM transaction and not a credit transaction? So now my available credit is lower which screws my score but whatever I’ve been paying my bill on time with no issue so as long as I’m paying, I don’t understand why I can’t use the card. Will probably cancel once I finish paying the balance ridiculous.
Every time I attempt to log in it bites me an unacceptable content-type message. I have rest my password many many times... it’s Been like this for months... as for viewing reward information, they make you have to log in all over again. How about a sso or web hook? Why aggravate your customers to the point they hate attempting to sign in? Also not supporting all special characters... why? That’s just what I need to remember... that one crappy app does not support a variation of random special characters I like to use... I’d recommend spending some coin and get some decent programmers. The woman I just ranted to when canceling the card would appreciate that!
The card has been really helpful to me weather to make my purchases, extra money, and reward points this service is by far some of the fastest services I have seen.
Did my first run at changing and adding things. You cannot get back in to your account when your changing email address. You have to go out completely and sign in to you credit card. Double work! Are you really logged out of the first sequence to go back in to do other changes?
I downloaded the app on my iPhone 14, set everything up. I tried to log back in, and it always tells me to try again later. I go to forgot password(even though my phone stores the password), reset the password, and it will let me log in 1 time. Try to log in again and can’t. I have deleted the app, redownloaded, get to the two step authentication, and it freezes. I go to the full program and it works fine. Very frustrating.
Needs Express Payment with immediate update and access to funds
The app works well. BUT… after you make a payment you have to: 1. Wait a few days for the funds to be removed from the bank account 2. Wait a few days for the funds to be available in the credit account 3. App NEEDS a choice between a STANDARD payment and EXPRESS payment 4. I would prefer to have an option to pay an express payment charge of $3-$5 per payment request to have everything updated immediately and my funds available immediately. Other credit card companies have this option. It would be nice to have this app do the same.
I recently went on vacation with the family and took along my Firstbank MasterCard to use during our trip. I made several attempts to make a purchase and was unable. I finally decided to call the bank in the hopes of rectifying the issue. My account had been closed due to inactivity! During my lifetime I have held accounts for numerous years without inactivity and have never experienced a similar issue. Time for M Life to find a reputable bank that knows how to properly accommodate it's customers.
Just activated card and there is no option on app to create account, just by reading reviews I can all ready see how sketchy this card will be. Don’t fall for the perks on this card as they all have fine print that will only benefit the house. Not surprised, just stick to your other cards unless you really need this one. I will probably just cancel it, just so I have peace of mind.
The worse ever. I didn’t know when my credit payment was due. The credit company reduced my credit limit without proper notification. If this credit company doesn’t improve customer service then I would cancel my card asap. Unacceptable and very unprofessional for customer that are loyal.
I am trying to enroll my card. Will not even let me access any functions such as forgot password or user name. I have another card through the same company and when I follow the mgm website it takes me to my other card and will not let me enroll my card. Trying the 888 number and on hold. But if I missed a payment the phones would sure be working.
It works fine except that it can’t store more than one payment account and as I pay from 2 different checking accounts, I have to input the checking account every time which is annoying. It also takes several days to process. I also hate that I can’t schedule more than 1 payment at a time. Sub par to other banking apps.
Even though the app may work correctly, the way the bank, FNBO, calculates payments and interest is flawed leading to late fees and other charges that I’ve never experienced with any other card, support knows they have issues but are unwilling to address the problems, it’s not worth getting nickel and dimed and having your credit dinged for a few points with MGM
I love that I got my 100$ in mgm rewards. They gave me a good credit limit, better than Caesar’s visa. My mom has this card n we are very happy! Heading to borgata soon!
Can not login once I’ve setup password security questions. Does not recognize my login credentials. What’s the point? C’mon mlife and first bank of Omaha.
You charged me for parking even when staying at your hotel/casino. And now, we don’t even get head of the line privilege on check in or buffets either. What’s the use of your stupid card? I’d rather use my Capital One or Discover card, getting 5% back, than use your stupid non existent privilege card!!
I thought I had this set up for automatic payments but back in 2022 I was surprised to find out I did not. I was also not able to set them up I also can’t see the words I’m typing as I do this review. Lower it to 2 stars for that.
This is the only credit card app that I have seen that does not allow the user to download credit card statements. Please add a button that allows the downloading of statements, or, at least, the printing of statements.
I wish it allowed for screen rotation- I use it on my iPad and have to hold it vertically when I prefer to use it horizontally. But it otherwise does what it needs to.
This app needs a serious update. I’m continually locked out of my account and have to call customer service to get a new password. Why hasn’t the bank fixed this, as I see I’m not the only one to have this problem? I’m so frustrated that I’m close to canceling my account altogether. Fix this! Sidney B.
App won’t open or work I don’t understand why FNBO won’t work on apps and online can someone inform me what’s going on I would get on the board and make a difference cuz this is ridiculous if I knew FNBO was unresponsive I would of went somewhere else
This application has been having issues opening with the latest versions of iOS. It will go to the splash screen, then return to the Home Screen. It was working in the last beta release but refuses to open with the release version.
Have been unable to make payments via this “app” or online. Having to make a phone call harkens me back to a time when GW Bush was in the White House and the markets were getting ready to slide. What a time that was and what an “app” this is! 🙃
MGM and them are not partners they don’t work together or communicate was redirected 7 times and nobody could help me. The slot dollars back are at a lower percentage then cash back on any other decent credit card. You can do better don’t sign up!!!
II had an unexpected need to run up one of my cards and MGM took that as an opportunity to cut my limit down to basically where I had nothing left on the card. They cut it by like ⅔. Not a great way to treat your customers.
Signed up for same promo with a friend He received his 20,000 points for spending 1,500 in first 3 cycles and I got 10,000 And I was the one who sent him the email promo! Was told nothing to be done! Very disappointed
The app used to be great. I used it regularly to make my monthly payments and check my balance, all the usual things. Now the app will not even load beyond the logo screen.
Manage your MGM Rewards™ Mastercard® credit card account anytime, from anywhere! With your MGM Rewards™ Mastercard® Mobile app you can: - Quickly access your account with Touch ID® - Check your account balance - View your statement and transaction history - Pay your credit card bill - Set up account related email alerts IT’S SECURE - Your security is always our top priority - MGM Rewards™ Mastercard® Mobile uses the same security that you use to access your account online IT’S SIMPLE - The MGM Rewards™ Mastercard® Mobile app is simple to use and understand - Your account information will fit your device’s screen and is easy to read and work with IT’S FREE - The MGM Rewards™ Mastercard® Mobile app is available at no cost to you - Your mobile carrier’s message and data rates may apply HOW TO GET STARTED Download the app now and enroll or log in with your Online username and password. Cards issued by First National Bank of Omaha (FNBO®)
