My wife and I have been banking with MFCU for over 40 years. We have had mortgages, HELOCs, personal lines of credit, auto loans, checking, savings and money market accounts as well as credit and ATM cards with them! We have gone from paper statements to electronic banking all without a hitch. The office staff, from tellers to loan officers to branch managers have consistently been courteous, professional and knowledgeable and enabling, whatever are request. Yes we have financed things through other lenders but we can’t imagine banking anywhere else. Gary and Cathy Snodgrass Lakeside, CA

1 year ago, BP Likes sharp

Review

Mission Federal credit Union is the best around I’m so happy that I found you guys. If I have problems you guys are very helpful. Your customer service is a 10 out of 10. I don’t know how many years I have been there with you. But if I’m very happy with you I don’t go anywhere else I stick with the people I’m happy with and you guys are one of them.

2 years ago, ><|^<~€<~€>~*%~€%

Works fine...

***Edit: It seems as thought they have improved it since my last review. It would be really great if you could make extra principle payments on your mortgage through the app! ***Edit #2: New app update, but we still can’t make additional principle payments on our mortgage. Why can’t we make additional principle payments on our mortgage through the app? It’s 2022. My friends can make extra principle payments on their mortgages through their banking apps! It would be super convenient.

9 months ago, 1949dave

Best banking ever!

Smooth banking at every turn! Mission Fed has been our banking institution for about 40 years!! The services are user friendly; the staff are courteous and responsive; the web and apps work like they should ALL the time! it is like doing business with family and friends. Can’t imagine life without Mission Fed CU in it!

2 years ago, FBI_ALLIE

Great customer service!

Everyone I have ever spoke to on the phone regarding banking business or loans, etc. has been exceptional. Whoever is training the employees at this bank is doing a great job. Mission has always been there for my needs and they have always given me the best interest rates on loans. I will always be with Mission.

11 months ago, Catriaa

Excellent customer care. Problem is site. I have two accounts with you. I have always been able to open app and select which acct to open. Now it’s not pulling up the second acct and I’m told I have to go online (less secure) and fill out all details every time I wish to view that account. Very inconvenient and open to fraud

8 months ago, SanDiegoSells

Awesome Bank

I have been a member of Mission Fed for many years five star rating is Not Enough to say what a awesome Bank this is Mission fed has the best customer service available always ready to help I’m lucky to be a member. If your considering become a member I can say you will be 100% satisfied Ten star A + Bank ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Sincerely thank you Mission Fed !!

1 year ago, David Tito Rivera

How I feel about bank apps

I really do love this, it makes life easier for everyone to keep track of our own purchases instead of writing everything down and wasting paper

2 years ago, BBQ722

Love my credit union!

I have had an account with MFCU since the late 80’s! Always professional, friendly and helpful! It has that small community feel that I prefer over the BIG BANKS which are so impersonal and look for ways to charge you fees! I LOVE MY CREDIT UNION!!!

12 months ago, Janmarrimher

Customer Service

Civic center branch has a staff like no other. They are efficient and helpful. I have never had a poor customer service experience and they genuinely care about their customers. Thank you MissionFed!

1 year ago, sweetsndsassy

Excellent Customer Service !

Their app is easy/ effective / fast. I appreciate their customer service when I need it. People are friendly when I go in. I appreciate the way they do business .

2 years ago, It's me suz

Love Mission Federal

I have been a member for about 10 years. I have alway had great service with Mission FED regardless of transaction. I feel I can trust my bank and highly recommend them to my family and friends.

5 months ago, Matzuu

Works great!

The application does everything I need without a problem. My only issue is that they still haven’t really updated the application for my iPhone 14. The top of the app is cut off and It’s a bit annoying trying to navigate.

7 months ago, Mls8989

Needs updating

The app is fine for function, but it’s almost impossible to click the back button or use the bottom menu. The app was never updated when the dynamic island was released so now things are blocked from access. It’s been almost a year now….

2 years ago, T_wag10

Update

One thing is with the last update I think we lost a lot of the graphs and data we could see. Other than that it’s great

6 months ago, Tuningin1

Improvements needed

It take awhile for different pages to load. I can see where to log out, but it NEVER works to actually log me out. Could be some improvements made, for sure. I almost would rather do mobile banking on the website.

6 months ago, Gramme07

Love this app

This app allows me to check deposits and withdrawals so easily. Much better than having to log onto my computer.

1 year ago, Djdjxcnj

30 year member

I have stayed committed to being a MFCU customer for 30 years only because they’ve proven to me time after time how loyal they are to their members.

5 months ago, Mrs potato head33

Customer Service

MFCU has the best phone customer service. They have solved any concerns or problems quickly and politely. Thank you.

1 year ago, Xzxdf

App Review

The Mission federal app is very user friendly. I have been using the app since it’s inception and have never had a problem.

1 month ago, uneed2bbornagain1

Trustworthy!

There are a few things we can rely on and trust these days. I am glad to be associated with Mission Federal Credit Union!

2 years ago, Mariooooh

Good app but…

Its a good app but i keep gettin an error message for “internal error message has occurred . Please try again”. Before signing in

8 months ago, M@x42

Issues with iPhone 14 Pro

This app does not work well with my iPhone 14 pro. The controls at the bottom and top of the app encroach into the phone controls and therefore do not always respond. The menu select is too low and the back or logout controls at the top are unusable. Seems like a fixable problem.

2 months ago, Temacknifisent

Banking

This is the best company who not only protects your money but makes sure your money is safe. Thanks mission federal.

1 year ago, Mike Scripps Ranch

Thank you

Mission Fed is the best financial institution I have ever had the privilege of working with. I’m proud to be a member and so is my family. Thank you Mission Fed!

2 years ago, Victoria^)

MFCU

It’s easy access and I live that I’m able to check regularly on my activities

2 years ago, Photo-jan

Great bank

I’ve been at Mission Federal for years. Luv it. Staff is always helpful and friendly!😉

1 year ago, ggd oh vfghxh

It’s inoperable way too often

I understand that sometimes a apps are down due to maintenance, but this app goes thru this every other week it seems like. Seriously, get the app working and stop doing updates.

5 months ago, Alfredo1a

Hard to log out when using iPhone 14 Pro Max

The placement of the logout button is right against the battery indicator on the iPhone 14 Pro Max. So it takes several tries before being able to log out of app.

2 years ago, StrokeIV

Mediocre

I have been a MFCU for over 20 years, yet I have received more, and better, service from several financial institutions during the most recent years than MFCU’s.

3 months ago, anaverito

Wonderful App! Thank youMission Federal Credit Union for making banking so easy.

Thank you

12 months ago, Vega.Vicky

Pleasant

Mission Federal has been a pleasure to make business with. VegaVicky

4 months ago, Kdots12

Takes forever to load or never loads

Login is fine, but once you get to the dashboard you are stuck on the loading logo. Absolutely useless and no one has time to wait for it to load.

2 years ago, josephb619

50/50

Works half the time and is very slow operating.

3 months ago, j24k24k

Please fix at any time

It seems there’s always an issue with this app either the check deposit takes 15 tries to work or I’m unable to log in.

10 months ago, GogRulesaNDHelpsme

Your bank

Really love your bank!!!!

1 year ago, The Glov8

Mission Fed = AWESOME SEEVICE

Thank you Mission Federal Credit Union for all the support and services you provide to us members!!

2 years ago, Erna's

Satisfied

Am happy and satisfied with their service🙏

6 months ago, lairdu

Information. Thank u for the email on how Mission Federal is safe😀

7 months ago, carlosjara76

Review

App works great! Get to make transfers easy

2 years ago, gabriela1179

App not compatible with Apple watch?

For some reason, the app does not appear on my watch and when i go to the App Store on my watch it says “Couldn’t find”. Very inconvenient.

1 year ago, PhilaTheo

Timesaver

The MFCU app is so convenient and easily accessible with touchscreen entry.

2 weeks ago, Dehomiejon

Horrible

Horrible app, slow as heck when you need it lost, going to switch banks because of this

2 years ago, Altruisticllc

Savings rate

Not enough interest rate on savings account

2 years ago, Carlosjcr

Bank & APP

Excellent service *****

3 months ago, Jakeamickel

best bank boys

always contacted me when someone was doing something illegal using my information!!!! 🫠

2 years ago, Lgarciasue

Best Credit Union ever!

So proud to be a member Of Mission Federal Credit Union!

7 months ago, jpschwarz

Not working on iPhone 14

Fix the compatibility with iPhone 14 screen or scratch this app out of the App Store. Terrible software development for a bank.

1 month ago, kevghy

Love MFCU MFCU

Love MFCU my interest most in credit or acredited for loans or collections

8 months ago, Ptr Gil

Gil & Tes

Always there for us

Description

Redesigned from the ground up and a great way to stay on top of your spending and saving while you’re on the go or away from your computer. Here are some of the convenient features you’ll enjoy: • Check Balances • View Transaction History • Transfer Funds • Deposit Checks • Lock or Unlock a Card • Report a card damaged, last or stolen • Check and Redeem Mission Rewards • Access Documents & Statements • Apply for Loans • Pay Bills • Send Money with Zelle • Manage Travel Plans • Stop Payment • Order Checks • Open A Savings Account or Certificate • Send a Secure Message • View Login History • Graphs of account activity and balances • Branch & ATM Locations • Login using Touch ID or Face ID • 2-Step Authentication from Mobile and Online Banking • Quick Balance view on login screen If you have any questions about the app, please contact Mission Fed at 800.500.6328.