Name: Mobile SinglePoint
Rating: 1.26316 (38 reviews)

User Reviews for Mobile SinglePoint

1.26 out of 5

38 Ratings

4 months ago, ThisAppIsAWasteOfYourTime

I didn’t log in in the past 90 days now I’m inactivated

This App is so tedious to use, I called USBank and a very helpful lady helped me set up the process by which every few days any money in my account gets moved to another bank. However, now my account is inactivated because I haven’t signed in frequently—which was the whole point of setting it up this way!! Now they need to send me a form, wet signature, send back, verify officer and signatures then they will decide whether or not to re-activate my account. WTH!

1 year ago, Sparkydds

Unbelievable

I was a Union Bank customer for over 20 years and now that USBank took over, I am baffled that their business website called “SinglePoint” is so difficult to navigate and the app is not even functional. Since the take over a week ago, I have been able to log on to the app only twice. The other 100 attempts just results in flashing and crashing. Customer service just tells me they should have it working “in a week or two”. Really?

1 year ago, Macks_g

What a load of dung

Rather than buying other banks (union bank in this case) why not you guys spend some money to fix the stupid tech in your bank. Your portal works only on edge. App Is a joke and since the transition from union to US bank, i have wasted countless hours on this stupidity called singlepoint. Yes it is definitely a single point of all the idiocy and mediocrity. Actually not, even mediocre is much better than this. You guys need at least a few years of work to get to mediocre.

7 months ago, Tamu1994

Disappointed

Great customer service but website is designed horribly, endless bugs and endless “sorry, this isn’t working now”-type of messages. Spent over an hour on the phone with a kind customer service person but problem could not be fixed. Told me someone would call me to troubleshoot and nobody called.

1 year ago, cramby

Worked once… then never again

I lost 1/2 of my day messing around with something that should have been a well oiled work flow for US Bank. Very disappointed how confusing and frustrating this solution has been.

12 months ago, SaraC-T

Absolutely Worthless

The amount of effort it took to just get access to use SinglePoint is ridiculous, and then the actual application itself is completely useless.

2 years ago, Cathedral member

Unable to open

I have the latest version of apple iOS and after charging to log in for the first time, it won’t even let me log in. Waste of time

3 years ago, erich reuss

Unable to even login

Down loaded this app for Mobile Token. The app crashes after putting in customer ID and User ID. Can’t even get to page to type in password. Foolish

2 years ago, ohno55

Terrible

This app is junk. Continual crashes, need to work directly with US Bank support staff just to get it set up, and if you get a new phone the process needs to be repeated. This is just really bad.

2 years ago, Puttermsn

Completely Non-Functional

Can’t even get past the login screen without it crashing. Why even bother with an app if it’s this bad.

5 years ago, Uranus03

Can’t change password

My password expires every 90 days and I store passwords in 1Password app. Once app tells me to change password, and I switch to make a new secure password, I switch back and am logged out.

1 year ago, Nbohnn

Terrible

This app is terrible. Cumbersome with errors all over the place. It has to be easier to get nasa access than get into this app.

5 years ago, Cheermd

Needs updating

Most of the time I cannot login with this app because the login button does not work. US Bank needs to hire somebody to update their technology.

5 years ago, jjojola

Crap

Really excited to find this app only to be disappointed quickly. I couldn’t even log in the first time. Crap app

4 years ago, Sirfit

Pretty close to worthless

Can’t do hardly anything productive. Maybe check a balance. Description in App Store is misleading.

6 years ago, Alphawav

Abandoned app

Us bank has abandoned this practically. Use this website on PC only. This is unusable

5 years ago, Massey3983

Sub standard App

This is terrible. I hate it. It doesn’t even offer Touch ID, that’s how old and outdated it is.

2 years ago, Free 2 think

Really bad

Can Not login crashes continually.

9 years ago, angelwings010

Can't initiate wire payment

Initiate payment shows me a blank screen. What's the point of the app if I can't initiate wire payments?

Description

Mobile SinglePoint provides U.S. Bank corporate and business clients’ access to their time-critical SinglePoint and SinglePoint Essentials services on-the-go. With the Mobile SinglePoint app, you can optimize your working capital while maintaining oversight of critical banking functions. With Mobile SinglePoint, you can: • View current and previous day balances, and all key balance information for your accounts. • Transfer funds on-the-go between DDA accounts, loan accounts and trust accounts. • Use Positive Pay; a check fraud tool that helps you make pay or return decisions quickly and confidently. You can review exceptions for multiple accounts and view check images of exceptions. • Approve transactions or templates remotely. Within the Mobile Approval service, you can approve ACH batches and templates, wire transfers, wire transfer templates, and repeat codes, book transfers, and book templates. You can also approve Positive Pay decisions. • Search for transactions within the Information Reporting database. • Review Bank Messages quickly and conveniently. Clients with system administrative access can also approve password resets and entitle additional users from their business and control who should have access to Mobile SinglePoint. The services, accounts and access entitlements each user has on SinglePoint or SinglePoint Essentials determines which functions are available through Mobile SinglePoint. Please note: The Mobile SinglePoint app is free to download. Your mobile carrier may charge access fees depending upon your individual plan. Web access is needed to use the mobile app. Check with your carrier for specific fees and charges. The Mobile SinglePoint app requires Apple iOS version 9 or later. U.S. Bank is committed to protecting your security. Sensitive account information including your username and password are never stored on your mobile device and secure encryption is used to protect all transactions. For personal banking, search for U.S. Bank in the App Store; Mobile SinglePoint® is designed for business clients only. You must be a SinglePoint® or SinglePoint® Essentials client to use this mobile application. Before using this application, your system administrator must assign the mobile entitlement to you. For more information about Mobile SinglePoint, contact a U.S. Bank Treasury Management Consultant or send a request to [email protected] to locate a consultant in your area.