5 years ago, LizaBorden
Yikes, y’all nerds need Yelp or something
People, please, we all know AT&T is, like, the proverbial poster child of customer service SUCKAGE, but this here situation is about THE APP. One can look up practically anything one desires or needs to without having to log into the old interwebs or use the Google machine. You can put your already late bill off for another three weeks(and promise to pay by “Web/Other,” say what!), or you can find that phone number from that missed call with no voicemail from that dude that you forgot to save into your contacts(or, for that matter, call back), like, two weeks ago(so it ain’t in your call log anymore) in your detailed usage history, all by logging in with your thumbprint and typing exactly zero words. And I don’t know about these glitches, notifications, and account issue alerts(or whatevers), but...maybe something IS wrong with your account, Negative Nancy. The Genius Bar is an Apple thing, not an AT&T thing, and even that isn’t populated with a multitude of available “geniuses,” so...what do you think the friggin AT&T customer “service” 24 hour phone center is populated with? Hmmm??