I am grateful to have one company that I can participate with that I don’t feel like I’m funding organization that don't share my value I live in Phx, AZ. I mainly use the online banking. It is pretty easy. If you have problems just call for help. I rarely need to go into a bank. If I do there are few other credit unions I can go to.
Captured what appeared to be a perfect image multiple times but your App will not accept this perfect image with perfect no shadow all corners HD photo from an iphone. I am now left with no way to deposit my check unless maybe I mail the paper check thru the USPS. My spouse used my same phone to deposit the check in less than 1 minute into her bank. Have you tried using your own App to test its functionality? Need more control over electronic banking, transfers to external, bill payments and instant online bank service approvals. This will not workout for me unless you fix this problem. Online banking is the only way but it must work. Unfortunately I may need to go back to a local bank instead just to have access to real live people. 2nd major issue with CCCU. Seeking best possible online financial institutions for fast, accurate & comprehensive service options in online banking.
CCCU's mobile app is very user friendly! I love being able to deposit my checks from home and transfer balances to different accounts whenever I need to!! I also love how it will alert me when my account gets to a certain balance or a large withdrawal has been made... CCCU is the best!
The mobile deposit system is super picky. The check picture is rejected if the background isn’t perfectly black and lighting isn’t perfect, or check is slightly not centered. Sometimes I wonder if I will ever get the deposit accepted. I just keep trying for days sometimes.
This app does not show real-time balances especially on the weekends. A person used to be able to check specific deposits and debits but they got rid of that of that feature as well. If you go into the credit union good luck getting help!!
The app is working for our family and many of our staff. There is a need to become aware of how to make it work but that has been easy. Keep updated and it will stay a great financial tool. I use it on my iPhone 5 & 6+.
Would give 5 stars if Bill Pay services were added. It would be fantastic to be able to easily set up payees and payments through the app instead of having to access the website through the browser. Hopefully this function will be added in an update. Also, please add a "Forgot Password" link on the login screen. I forgot mine recently and got locked out. That option is also one that's available from the current website. Thanks! And great start!
I use this app often to deposit checks and transfer funds. I was not able to give 5 stars because it is sometimes difficult to get a clear picture, and sometimes even when the photo is clear it rejects it. I have not used I to pay bills yet, but will soon!
Only drawback is that the camera guides are off for Mobile Deposit. Makes getting a proper picture for deposit of checks more a stroke of luck then anything else. As it is, mobile depositing one check is difficult; mobile depositing multiple checks is unthinkable.
I can't deposit checks... I try to choose an account and it doesn't do anything, I try to put the amount, nothing shows, I try deposit check and it says to take a picture of it but how am I supposed to take a picture if there's no open camera in the app?
Love to see my CU leveraging technology to help people become better stewards and achieve their financial goals. I agree with the two previous reviews. Great start but looking forward to added features. Especially BillPayer. Good job Development team!
I love being able to deposit a check where ever I'm at. Love being able to check my account. I would give it 5 stars, but when I try to open the main page it always comes up "server timed" out. It opens after the 2 or 3 time.
I agree having bill pay would be awesome! Love the convenience of the app. Have it on my iPad too but the problem with that is it only works in portrait view, not landscape. Tried settings but I can't change it.
The mobile depositing features in this app are almost unusable. The camera guides are off, the app crashes, and it infuriatingly won't allow you to submit the picture until it is "happy" with it, even if the picture is acceptable.
Access to your Christian Community Credit Union account is just a touch away using your mobile phone or tablet. With myCCCU mobile, you can check your account balances, view transaction history and transfer funds between accounts. You can also contact the Credit Union and find ATM and shared branches in your area. Don’t have a smart phone? Text banking is available! Our exclusive app gives you account access on the go. MyCCCU mobile! To learn how we protect your privacy, please visit https://www.mycccu.com/Images/Interior/forms/privacynotice.pdf